Sandra the technician at the place is so rude ,I tried buying the deal from groupon but she…read moreinsisted that I pay cash to her and she will give me the groupon deal, once I went for my appointment she said this is her last time accepting groupon,my first sessions i was paying in cash and didnt have the exact change so she hold on to my $38 telling me she doesnt have cash to give me back rest of my money and stated (you were gonna give me tip anyways) so I said yes keep that as some of your tip and handed her another $15 and told her this is the tip for all my 3 sessions. because of $10 less than her usual price, my appointment was at 11:00 am and she kept me waiting until 11:40am stating someone else is in the room and because I paid less and it was a groupon deal I don't have to be offended, this is exactly what she said . Me: excuse me ,my appointment was 40 minutes ago, I have to go to work and don't have much time to wait anymore . Sandra :well you have a groupon deal but this person was paying full price so I give him more time. Me: you are kidding right? I didn't buy it from groupon otherwise I would have contacted them about the refund, YOU asked me to not buy from groupon because they will get 70% of the money! Sandra : I'm not going to deal with people with groupon deal. Me: ok then I need my refund,I won't have time to do this session and I dont think I'll come back for the last one either . Sandra: You didn't pay, your sister paid for you ,tell her to come get her money ,I'm not giving you any money ! Me: what do you mean??? it's my session, My money!!!!( so I called my sister and my sister called sandra 7 times she rejected her call 6 times before she answer just to tell my sister she doesn't wanna talk to her and hang up the phone on her . Sandra:I cant give you money back ,we dont have cash here ,you need to have your sessions ,we dont give any refunds. Me : it is not worth the argument or the stress ,you should just know that this establishment is only here to rip you off . And steal your money with their unprofessional technician

BE WARNED !!! STAY AWAY AND DONT NOT BRING CASH WITH YOU !!! Very unprofessional! The technician…read moreSANDARA forced us to pay her $40 tip, if you have appointments with them try going at least 20 to 30 minutes late because they do not know how punctuality works and they don't have no respect for patients as of you get upset about your precious time they wasted they will call you names and she will make you feel you have done something wrong and not her !! As her boss mentioned she doesn't know how to do administrative works and she obviously doesn't have no customer service manners and skills !!! So brace yourself for the worse experienced your life !!!

I visited Starr Stage for skin tightening to boost my return to the gym. The results after day one…read morewere evident. While there, I also indulged in a detox sauna. I recommend the detox sauna to everyone!! It was amazing! It seemed like a sleeping bag of sorts, but I exited feeling very refreshed. Just be sure to pin up your hair, as it gets quite toasty. The customer service was superb. Starr communicated very well prior to and during my treatment. She is very knowledgeable of services provided. Her recommendations are honest and she won't suggest something that you don't need. Which is both appreciated and commendable. I highly recommend her services.

I needed to get ready for a trip and Starr Stage made sure I looked my best. Professional,…read moreknowledgeable and with stellar facilities!!! She was on time and prompt and I was very pleased with the results. She has affordable prices that allows you to look your best without going broke. My go to place and girl for ALL of my aesthetic needs!!!

George was incredibly helpful when I had the stomach flu and provided helpful recommendations to…read moreaddress symptoms.

Vida Flo Brookhaven is top notch…read more From the moment you walk in, you're greeted by friendly, professional staff--Morgan at the front desk was welcoming and on top of everything. George was my nurse and made the whole process easy, explained everything clearly, and I didn't even feel the stick. Comfortable rooms, great ownership, and an overall smooth experience. 11/10--highly recommend.

I really want to love Life Dance Wellness, because there's a lot they do well. The staff are…read moregenuinely friendly, the facility is clean, and the overall ambience is calm and welcoming. Marcia, in particular, does absolute magic with her hands -- her work is the main reason I keep coming back. That said, the scheduling has been a consistent source of frustration. On multiple occasions, I've been contacted last minute and asked to shift my appointment earlier or later after I'd already coordinated time off work. Other times, I've shown up only to find that my appointment had "fallen off the books" or been scheduled over entirely. Today was unfortunately another example. I had a 2:00 PM appointment, arrived 15 minutes early after taking off work and driving 1.5 hours across Atlanta, only to be told, "I'm sorry, I don't see you on the schedule." Normally I'd give the benefit of the doubt and assume user error on my end, but this has become a pattern rather than a one-off. While everyone is super friendly, the front desk feels overwhelmed and disorganized, and it directly impacts the customer experience. There's a lot of potential here, and the actual services are great -- I just wish the scheduling side matched the quality of the care.

Went today and was so pleased with my massage First off,…read morenice and clean facility Person who took my appointment was professional Andrea the massage therapist was amazing Feeling so much better tonight because of her

This was one of the worst customer service experiences I've ever had, and what made it truly awful…read morewas how the owner, Britt, handled it afterward. The appointment itself was already a mess. My sister and I had scheduled 5:00 PM appointments, arrived early, and still waited over an hour before our IVs were even started, with only ONE other customer there. No communication, no check-ins, nothing. At one point my sister pressed the call button multiple times because she urgently needed to use the restroom and was literally stuck with an IV in her arm, and no one came for nearly 20 minutes. We didn't leave until 7:15 PM. Over two hours for something that should have taken about an hour. I was already sick and this experience made it worse. But honestly, the real issue is how Britt handled it after. Instead of taking accountability, she immediately jumped to excuses. She blamed "unforeseen circumstances," another guest, prep time, anything but her own business operations. Even when we clearly explained that we had scheduled appointments and there was only one other person there, she continued to deflect. Then came the communication issues, which were honestly shocking for a business owner. She ignored our emails for days at a time, pushed for phone calls but would only offer weekend availability even after we repeatedly said we were only available on weekdays, and then justified it by saying weekends were the only time she could talk because she has kids. While I can empathize with being busy, that is not the customer's responsibility to accommodate, especially when it is her business that failed. At one point, after a full week of no response, she replied to our availability with a single word: "Ok." That alone tells you everything you need to know about how seriously she takes her customers. She also tried to shift blame onto us, saying there may have been a "lack of communication" on our end and even questioning whether we actually pressed the call button, despite us clearly stating we did multiple times. Being told "our staff said that didn't happen" instead of addressing the issue is incredibly dismissive and unprofessional. And after all of this, she flat out refused a refund, stating "you both received the therapies you ordered" and ended the conversation with "I think it's time for us to move on." That is not how you treat paying customers, especially loyal ones. This was not just a bad appointment. It was a complete failure in customer care, accountability, and professionalism from the top down. I would strongly recommend going anywhere else.

I have never felt more dismissed by a business owner in my life…read more My sister and I booked 5:00 PM appointments and arrived early, only to sit there for over an hour before anything even started. There was just one other client in the entire place, yet no one checked on us, no one communicated what was going on, and we were left completely in the dark. Our IVs were not started until well after 6:00 PM. Once we were finally hooked up, the experience only got worse. I finished before my sister and urgently needed to use the restroom. I pressed the call button multiple times and waited nearly 20 minutes for someone to come remove my line. Being stuck in a chair, unable to move, and unable to get assistance is unacceptable in any setting, especially one that claims to be in the health and wellness space. We didn't leave until around 7:15 PM. What should have been a straightforward appointment turned into a two plus hour ordeal with zero care or urgency shown toward us. What makes this even more disappointing is that I have been going to Replenish for years and have spent hundreds of dollars there. Despite being a long-time, loyal customer, my complaint was not taken seriously in the end. But the most shocking part was dealing with Britt, the owner. Instead of taking responsibility, she immediately went into excuse mode. She blamed timing, another guest, prep work, anything she could think of. When we pushed back with the actual timeline and facts, she continued to deflect and downplay the situation. Her communication was incredibly unprofessional. She would disappear for days, then come back pushing for phone calls but only offering weekend availability, even though we clearly told her multiple times we were only available on weekdays. She justified this by explaining her personal schedule, which again, is not the customer's problem when we are trying to resolve an issue her business caused. At one point, after not responding for a week, she replied to our message with a single "Ok." I genuinely could not believe that came from a business owner. She also tried to turn the situation back on us, suggesting there was a "lack of communication" on our end and even questioning whether we had pressed the call button, which we did repeatedly. Being told that their staff "didn't hear it" instead of addressing the failure is incredibly dismissive. In the end, she refused to issue a refund and instead told us "you both received the therapies you ordered" and that she thinks "it's time for us to move on." That level of disregard for paying customers says everything. This experience was not just disappointing, it was handled poorly at every level, especially by the owner. Save your time and money and go somewhere that actually values its customers.

From the very 1st appointment I've been completely satisfied. I would definitely recommend her…read moreservices because having someone come to you after any surgical procedure takes a lot of stress off! She is very professional and most importantly very thorough with her work. She's also great with guidance on detoxing and maintenance to sustain your look after her procedures. I definitely recommend utilizing her services. You will see great results!

Beware! Michael Imani presents himself as "Dr. Imani, ND," implying medical expertise, but his…read morecredentials are misleading. He claims a Ph.D. in clinical hypnosis from a non-accredited correspondence school and a credential from the non-accredited American Alternative Medical Association Board of Examiners, not a medical or naturopathic degree from a recognized institution. His bio cites post-doctoral studies at the Royal London Hospital for Integrated Medicine and a certificate from Duke Integrative Medicine, which are merely certificates, not advanced degrees. His only verifiable degree is an MBA. He settled a 2014 lawsuit for misrepresenting his credentials and perforating a patient's colon during a colonic irrigation, causing severe injury. His website and LinkedIn show no state-issued medical or naturopathic license, yet he offers colonics, naturopathy, diabetes prevention, hCG weight loss, and food sensitivity testing, deceiving clients about his qualifications. He threatened to share the text thread with my medical history in retaliation for a negative review, a potential HIPAA violation, though he may not be bound by HIPAA as an unlicensed provider. Which explains why he's taking medical information over a non-secure method. While he may not need a license to offer these services, Imani intentionally misleads people by using "Dr." to suggest he is a medical professional.

Great atmosphere. Great customer service. I have been using their services for over 5 years. The…read moreinformation and educational aspects have changed my life for the better. I love knowing I have options for healing and maintaining my health that don't involve pharmaceuticals.

I love Katie's passion and technique. I am relaxed completely during our session--physically and…read morementally focused on everything she does. I'm on a CGM and this morning my fasting blood sugar was 150. Stress hormones/cortisol pumping through my body for lots of reasons. After our hour-long session my blood sugar levels were a normal 107. How about that! I recommend her highly!

Katie has been helping me tremendously as Father Time ticks off the years. More than a massage…read moretherapist, Katie feels what your body is saying and talks to the muscles and joints with her wonderful hands. She works the knots away and allows your body the chance to "get right"!! I so very highly recommend Katie to help you feel fantastic