Very satisfied. An honest, family run business with service dept on site. No third party hassles…read more My new elliptical needed a small part replaced. One phone call takes care of it. I've bought three pieces of equipment from them. Tom Livonia, MI...don't know how Yelp has me listed as living in San Francisco...although I love San Francisco

I am very impressed with Fitness Things!  As a psychotherapist, I always preach the importance of…read moreexercise for our mental health and with the closure of my health club during Covid, I wanted to purchase a piece of equipment for my home which seemed overwhelming. My salesperson, Burny, (that's how he spells his name) was very informative and helped me select the best elliptical for me that was within my budget. Mike arranged for my delivery that was seamless and the delivery staff was incredibly respectful which made the entire process extremely easy. We set a time for the delivery and they were prompt. I have used my elliptical almost everyday and it has been a life saver for me during Covid because I have been VERY busy. Even though my gym has reopened I resigned from my club because the ability to workout at home has been lifechanging. I cannot recommend this team enough because treated me like a valued client even though it was my first purchase. It will not be my last!

I called the store 2-3 times to find out if they had an item I wanted in stock but no one answered…read morethe phone. I left a message but no one called me back. I ended up driving to the store but they didn't have the item that I wanted. Still, the store didn't have a bare wall or empty space as it was packed with merch. They also have "outlet"/ clearance/ final sale items in the back of the store. One employee was rude to me - I tried on a jacket but wasn't sure about the fit. She asked me with an attitude - how do you expect it to fit?

Took in an item that seams came apart 3 months ago. I said sure hope we get this by the cold…read moreweather.....still waiting folks!

I've referred many of my CPL students, friends and clients to this company and they have all been…read morevery pleased. I have called with questions and have always got a call or callback and a friendly reply. I highly recommend them.

It was a pleasure doing business with them. Got me what I wanted with fast serviceread more

Stopped in to check out my watch battery. Guy tested it and confirmed my suspition that is was the…read morewatch and not the battery. Took 20 mins and didn't charge me a dime for the effort. Super friendly.

Had a great experience here the other day replacing a power wheels battery. The guy went above and…read morebeyond, the battery is awesome quality and a really great price.

Got my tennis and badminton rackets regripped here ($11 each). The staff are nice and pleasant! So…read morethankful to have this service in town! My old tennis grip was soo gross and sticky. The staff member was very conscientious and made extra care to wipe the racket down with alcohol to make sure it was clean.

I took my son and his wife to get new rackets and shoes for tennis. I spent seven hundred dollars…read more The week after purchasing my daughter in laws racket the strings were so loose the tension could not even be measured. The lady (with zero personality) waiting on my daughter in law told her that she would have to get the racket restrung and pay for the stringing. The strings came loose because the knots were not holding. It is unfortunate that what could be a good shop has such lousy customer service and they don't stand behind their work. AVOID THIS SHOP IF YOU CAN!

Bought 2 ebikes from them. Great service and loving my ebike. They were easy to work with. tested…read morethe bike and then got a couple

We traded up my son's bike for a new one. We got a great price for the old bike. We also got a…read moretrailer for my bike so my toddler can join in for bike rides. The manager took his time teaching me how to attach the trailer. They had my son try out several different bikes outside. The customer service is excellent.

Polite, helpful, competent. Bought a used Gazelle here. Had both of my Gazelles serviced here. I…read morehighly recommend Kevin and his staff.

Helpful, responsive and thorough are just a few of the terms I would use. Stopped in with a chain…read moreproblem I was not able to solve myself. Dropped off the bike. Had lunch in Chelsea. Returned to a "no charge" fix. How great was that?

I was very impressed with the knowledgeable, friendly and helpful staff at Wheels in Motion. I had…read morea bike issue and even knowing that they would not be able to charge for their help, they spent about 20 minutes patiently helping me with my issue. Although I wasn't shopping for bikes at the time, they have a great selection and I would certainly return when I am ready to purchase a bike.

I arrived at 10:30AM. Maps has this location listed as opening at 10AM Mondays. I reviewed the…read morewebsite closer and it's listed as opening at 11AM Mondays so I got an amazing beverage at Dozer and came back. I called the store and no one answered and the hours were not mentioned in the recording. Now I see the small print on the window that has a glare that it's not open mondays. The website needs updating to reflect this. PLEASE UPDATE YOUR HOURS so no one else wastes their time.