They don't answer phone calls, can't leave a message and the 24 hr line hangs up on you. Is this…read morecompany in business?

The entire Generous Home Care Team has been the best. My older brother had a stroke and after being…read moredismissed from rehab, they stepped in to help with the necessities to accommodate my brother at my home as well as offer home health therapy. The therapists and nurses were on top of keeping my brother healthy and getting him better from day one. Now he's able to walk and move his arm and leg. We are very grateful for everyone's efforts and hard work. We recommend Generous Home Care to all. San Antonio, Texas

When receptionist your talking too askingher questiona about mom (patient ) the other rude…read morereceptionist Melissa Ann sarts to laugh and mock saying we should have moms insurance etc etc ease dropping violating hippa rules and guidelines - this place has always had mouthy problems a lot of attitude which is why they go from bad to worst ! The amount of lip and laughter from this Melissa Ann girl is enough to pull up on a b@&$&! Bunch of illiterate people and nurses pull your family to safety and health! with a reputable company that offers compassion and excellent customer service THIS IS NOT IT ! Place is a joke ! Billing for no visits then can't gets prescriptions etc etc !!! Get your shit together

I was started with Lone Star after a hospital admission. It started well after a bad run in with…read morethe first provider they sent out. They subsequently referred fantastic physical and occupational therapists and a wonderful home health aide! I have been diagnosed with chronic pain, COPD, DM II, hypertension, PTSD, depression, and, more recently, agoraphobia. I was treated well for 3 years, until, I was informed, a new director took over. I was told this physician did not like treating pain. "If a patient has pain, I don't care" is a statement I was told this doctor said. My pain medication was cut off and I was referred to Pain Management. If I was a "normal" patient, I could go to a new provider and travel for the numerous appointments and procedures I was told I would probably need. However, I am HOMEBOUND. It's not that I WILL not follow this recommendation, it's that I CANNOT! I began contacting/researching as many Pain Management doctors and clinics as I could find, only to be told that none would do home visits. I had to accept the fact that my pain would no longer be treated...that, on top of my other conditions, I would now have to live with severe, untreated pain. I was then told that, because I would not follow this order, I was being dropped from care with a generous 4 DAYS notice! I'm a patient who has very little quality of life at this point. And now, what little life I DID have is lessened every day. I'm not a rich woman...they weren't making big profits caring for me. But, basically, I'm being shown and told that my life isn't worth living or fighting for. As much as I would like to argue with this, I no longer have the strength to do so...

I've been using this service for well over 10 years. Custom service is excellent…read more My clients appreciate the convenience.

I've been a patient for over 2 years. Very happy with the services. Scott is the scheduler, always…read morefriendly. Has great follow up.

Very displeased with service from Synergy Home Care for numerous reasons. After several months on…read moreservice for bathing attendant Monday through Friday, today September 5, 2025 I discontinued service. Previous calls to Synergy with complaints were not addressed. Attendants would come into my home and pull out their cell phones and play games instead of having any eye to eye contact or any communitcation with me as their client.

You need to review and check on the actual people who are the caretakers.They use my parents home…read moreto do their crafts and play games.They don't watch my mother when she's sitting in her chair give her crap like cookies when she needs a snack and don't use a plate (lazy piggy).They are told to follow a schedule for getting her up to make sure she eats and takes her meds on time.They change the meds to be given to a different time that's fits their needs ( stupid these need to be given at a certain time for a reason!! I'm a pharmacist I know).They don't bathe her like they should or make her brush her teeth and keep giving her sugar and crap instead of nutritious meals.Wonder why she eats like a horse when I go to visit her.Quit sitting on your asses and do your job or find another.What the hell is this company hiring? Training..... appears non-existent.This is Synergy Wisconsin to be clear Waushara county.Its bad when you know the other caretakers are commenting on the shitty ones your parent is paired with.Get it together or get a lawsuit.Certain caretakers should be paid less,Than the superior ones.Do your job ! Follow the plan.My mom had several falls because of lazy incompetence.Oh I guess I should post a photo of the caretaker sleeping in the chair snoring with her arm hanging down when we came back from the grocery.Hope she didn't miss my moms calls ( and quit lying).When we go to visit they think they can shirk their duties and are more interesting in what we r doing than what they should be doing.Piss poor people do your JOB!Tired of feeding them too.