The experience from the beginning of the test to the test results. Everyone was very professional…read moreand answered all my questions. The test results were easy to understand.

This group was very friendly and more personable that the larger local Imaging center. Very good…read moreexperience. In and out in 15 minutes. I'm glad my insurance did not accept the other group.

I originally wrote a one-star review for the call center two days ago because I was very frustrated…read moreand reluctant to keep my MRI appointment. I even called facilities within 100 miles to see if I could have the MRI done somewhere else so I could cancel this appointment. Unfortunately, I had no luck, so I decided to keep my appointment--and I am very glad I did. I want to give credit to the entire Stone Oak office staff for turning what I expected to be a stressful experience into a very positive one. The waiting room was very comfortable, and I received a friendly greeting when I checked in. Shortly afterward, the nurse introduced herself and explained that she would be placing an IV. I told her that I am claustrophobic, had a Valium available if needed, and also have an Inspire implant. She could tell that I was very nervous and immediately reached out to Ed, the MRI technologist. Ed took the time to speak with me and explain exactly what would happen during the scan. While we were discussing the procedure, I showed him the area of concern, which was primarily my pelvis. He noticed that the MRI order was for the abdomen, which would not have properly covered the area that needed to be scanned. He recognized that the order needed to be changed from an abdominal MRI to a pelvic MRI to ensure the correct area was evaluated. Ed personally walked me to the front desk, where the receptionist contacted the ordering physician's office. I also called Dr. Rivera myself, and he was able to provide a verbal order so we could proceed with the correct MRI. The MRI itself went much better than I expected. Ed played music during the scan, and a calming voice explained when I needed to hold my breath and what to expect throughout the procedure. That made a huge difference in helping me feel comfortable. Kudos to the entire Stone Oak staff! The nurse was incredibly sweet and attentive to how apprehensive I was, and Ed was patient, knowledgeable, and genuinely interested in making sure I received the correct scan. I truly appreciate everyone who took the extra time to make sure everything was done correctly. Thank you to the Stone Oak team for turning what started as a frustrating experience into one that I can honestly give five stars.

Professional staff. I arrived early for my appointment and they pulled me back shortly after…read morearriving. Very clean facility; coffee station; and comfy seating.

I live in New Braunfels, and when my providers send me or my husband for additional testing, we…read morealways choose STRIC located in Schertz. The waiting time is phenomenal. The front admin is very efficient. Yes, sometimes, it's annoying standing in line to check in, but it's my responsibility to get there at least 15 early. LOL. Everyone treats us with respect and empathy. It's a comfortable waiting area. Everything looks clean and organized. We've had MRI's, Calcium scores, Ultrasounds, etc. done here. This organization accepts most insurances and that's a big plus!! I won't go anywhere else.

This is a new place for me and I think they did an excellent job. I didn't have to wait long and…read morestaff were very professional.

Busy place but they handle everyone well, more seating outside the lobby/…read moreAfter waiting, one of the MRI machines was out of order, waited more, then decided to return another day. Be ready of lots of paperwork and prepayment. Clean, free parking, first suite to your right as soon as you enter the lobby of the building which shares many other professional offices. Nurse and staff very friendly and helpful

Every time I come here, (annually) I get taken in on time. No waiting to be seen. The place is…read moreextremely clean. All the women really make sure to get your exam done and let you go. Very easy process. Made all my anxiety go away!

The older lady at front desk is extremely rude, but younger lady is very nice! The older lady…read moredefinitely needs to take a course or two about kindness!

They are collecting funds that they are not allowed to collect per Aetna on data of service. They…read morethen hold any refund for over 6 months to a year. This has happened to me twice. Same message, it is "under review" and "we will call you back in 24 to 48 hours". Nothing happens, per Diane, the supervisor, it requires Gary Woodards, CEO's, approval. I have had Aetna on the phone with them twice advising them of the contract they have with Aetna and that this is in violation with their contract. Still nothing. Aetna is escalating as well with contracts.

Staff was extremely helpful and nice. Pleasant waiting room. Would definitely recommend.read more

Avestēe Imaging on a sunset is simply beautiful. It's my go to place for my mammograms. Most women…read moreare nervous about having one but the ambiance makes you forget your worries. The staff is extremely kind and attentive.

They text you the forms to fill out. Beautiful spacious…read morewaiting area to separate yourself from sick ppl Surprised we didn't have to wait, if not for sign outside would have thought they were closed More parking in back Busy area but look for Walgreens right next door Staff friendly and helpful Doctor was great, did not rush and gave us lots of info Everything looks renovated and new tho the outside could use some help This is my neighborhood go to now, don't really want to cone often but if I need, this is it!

They advertise that next level prime can be a substitute for primary care and that is not true…read moreYou cannot see a Dr in person only virtually. They then schedule another appointment in The clinic for a physical exam. This disrupts any continuity of care. I was told in a visit they they cannot provide care for chronic conditions. And when I presses forward, I was told I'm not a good fit and got hung up on. When I responded to a survey I was called by a member of their leadership team who blamed me. This is not care. It is a business model to get as much insurance and pro are money as possible.

This place is phenomenal. You don't feel as if you are in a medical place, more like a fancy home…read moreenvironment. I loved my MRI experience, not cold and sterile like the several others I have had within the past 6 months at various other places. I was kept warm and cozy and even got my choice of what I wanted to listen to during my test, through headphones. I chose 70's music (I mean there is nothing better than that decade of tunes, am I right ? ). My tech Terri was amazing and updated me several times throughout the procedure. I'm not gonna lie (I don't anyway ) it was so comfortable I did catch me some zzz's haha , yes! It was that comfortable. Oh, also some brand drinks and snacks for you as you leave. I plan to make this my place for all my imaging needs. Thanks a bunch guys :)

I have had multiple MRI scans here since 2021. I am always impressed at how quickly I can schedule…read morean appointment and the results are just as timely. The staff is kind and patient. This is especially to someone who is claustrophobic.

This office is just amazing. Everything was clean and neat. Orderly and calm. From the front…read moredesk personnel to the technicians, they are just top notch. I went in to have an annual screening, then needed to return for a more extensive procedure and the professionalism and care were just absolutely wonderful. Erin and Ana! YOU ARE AMAZING!!!! Your kindness, attention to detail and excellent bedside manner need to be recorded in the BOOKS! What was so scary to me became easier because of you both. What astounding healthcare professionals you are. This is an amazing office with wonderful staff. I highly recommend them to anyone needing to use this service. You will not be disappointed.

Recently I had been having extreme stomach pains that had been keeping me up and was not allowing…read moreme to eat. So, just for precaution I had been referred here by my M.D. Just to make sure nothing was wrong internally, I had to get a few tests. The office was not that busy during the time I had went and I was called quickly. The staff was extremely nice, as well as the M.A.s. They made me feel like I was not just here for their paycheck. They treated me with sincerity even though I could barely consume the required Barium so they would be able to take pictures of my stomach. I was there for almost an hour before I could finish any. I eventually threw it up but they took care of me. In conclusion! I would most definitely refer others here!

I've been with NE OBGYN Asssoc since 1982 or so. I started with Dr. Forks, then Dr. Theis, and…read morethen, Dr. Akright. I can not say anything but wonder things about all my doctors here. I had several illnesses and procedures, 2 C-Sections, and always had professional care. Once, Dr. Akright stayed at the lab until 8:30pm to get my lab report, as he knew I was worried. He called me right away that night, instead of waiting until the next day to tell me the information. I think all offices have had issues with employees, especially since CoVid. Times are tough and we all need to have patience and kindness. Thanks NEOBGYN for everything you've done for me. Vicky Lambert Schafer

Dr. Womack is clearly uncomfortable with being asked to explain her rationale when making medical…read moredecisions different from those of other professionals in the office, becoming patronizingly gentle in tone rather than actually answering questions about past history and how it might interplay with current findings. At one point she made a recommendation to take a new hormone and when asked what the hormone was for refused to answer and then changed her recommendation to no hormones when I requested for her to explain a) what led her to disagree with her colleague's prior finding, b) what the recommended hormone was intended to achieve, and c) what would help address the actual concerns I was there for. When asked about the change in recommendation, she them repeatedly referenced my having complex medical history as a reason to not actually discuss concerns. It is a basic responsibility of medical professionals to be able to have an actual clinical rationale for their decisions about diagnosis and treatment AND to provide risks and benefits of completing any recommended treatments directly to patients. She refused to do either, perhaps because she could not which raises concerns of basic medical competence. I do not recommend this doctor, especially if you have any medical complexity or like to actually discuss your concerns or her clinical decision making.