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    Next Level Urgent Care - Alamo Heights

    4.3 (113 reviews)
    Open 9:00 am - 9:00 pm
    Updated over 3 months ago

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    Aaron S.

    First time coming to this urgent care. The people are nice and patience. The process to check in was fast. However, I have been in this waiting room for the patients for about 30 minutes. They are a bit slow with attending their patients. Today seems to be a bit slow not a lot of people out in the waiting, yet I'm still here waiting for someone to help me.

    Michelle S.

    I got hurt at work and was sent here. I Walked in and was greeted by a really nice woman. She was doing my paper work and seated me while I waited the waiting room was super clean and made me feel safe. When I was sent into my room I was treated quickly everyone including the doctor were understanding and made me feel heard. Thank you soo much

    Jasdeep S.

    I went here to get Covid tested. They didn't take insurance at the time, which I was fine with so I paid cash. A month later I got a bill for 25 dollars in the mail. I tried calling their billing department 3 times and they never answered. A month has passed and now I have a letter from a debt collector for the $25. I tried calling the debt collector, and their number they provided also doesn't work. Terrible place that will bill you for services you already paid for.

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    4 months ago

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    1 year ago

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    7 months ago

    Friendly helpful and organized. I was an hour early and was able to get in/out in a timely manner. Thank you!

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    11 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    11 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    4 years ago

    They saw me when noone else would. They took the time to run several test and take x-rays to give me a proper diagnosis. Thank you..

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    11 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    5 years ago

    Got there At 730m. Was refused service. Have a suspected broken ankle. Have cash and insurance. Bunch of lazy doctors PA and nurses.

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    7 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    11 years ago

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    Page 1 of 3

    Ask the Community - Next Level Urgent Care - Alamo Heights

    Review Highlights - Next Level Urgent Care - Alamo Heights

    Chelsie my PA, a very petite little medical professional with a huge heart and even larger brain!

    Mentioned in 6 reviews

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    NextCare Urgent Care San Antonio - Austin Highway - Logo

    NextCare Urgent Care San Antonio - Austin Highway

    3.3(67 reviews)
    1.3 miTerrell Heights

    Well, the day landed in San Antonio, I managed to roll my ankle. My goodness, it was so swollen the…read morenext day I knew I needed to visit Urgent care. I was pretty concerned cause I couldn't put much weight on my foot and thought I ruined my whole vacay. I walked into this location, and I have to say, I had nothing but a good time. Honestly, I really enjoyed speaking with the nurse and doctor. They had me laughing and kept me distracted as I was waiting for results. Had a fairly quick turn around. They took my X-rays and gave me the best advice imaginable. Within days, I was back to walking normally, simply because I followed exactly what they said. Sounds funny, but I was kind of bummed to part ways since I had such a great time interacting with them. Never did I imagine I could have such a great experience at an urgent care given the circumstances.

    This is regarding US Renal on Topperwein.....my LO is receiving dialysis treatment and had an…read moreunexpected bowel movement and the refused to change him ...mind u he is there 4-5 hours ....we got the call about 330 regarding this....so Ur telling me my LO has to sit soiled for 3 hours because even though ur staff is trained to handle these matters u won't change him..... would u do that if it was your LO ...there response was well if u want u can come change him .....OMG seriously....think we're gonna look for another facility that allows patients to keep their dignity...very unhappy with this facily and we only been going here about 2 months ....

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    NextCare Urgent Care San Antonio - Austin Highway - Check in wait bar

    Check in wait bar

    NextCare Urgent Care San Antonio - Austin Highway
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    Snacks are served.

    Care Now Urgent Care

    Care Now Urgent Care

    3.7(6 reviews)
    1.3 mi

    Although the receptionist and MAs were pleasant the doctor and facility could use some improvement…read more The doctor is a "close talker." He's approximately 6'4 300+ lb. I felt it was inappropriate when he initially entered the room he immediately rolled up on his seat as close as he could get to me, while we talked about my symptoms. He did not look at the area of concern (I went in for rib pain). He checked my breathing and heart and said all sounds good and suggested a muscle relaxer and ice the area but he never not once visually looked at my area of pain and I mentioned swelling. He returned to the room as he noticed my BP was high. I replied "um yeah because I'm in pain." He ordered an EKG. The MAs made several attempts to no avail, as I over heard their EKG machine "had been broken for some time." He transferred me to an ER. Lastly, the waiting room restroom toilet did not work either and was filled with urine. One star just because the rep and MAs were pleasant. Zero stars for the doctor on duty and broken resources.

    From Ripa at the front desk to the medical assistant to the provider Ms. Younger, this was a…read moreflawless experience. I was out in less than an hour, did not feel rushed, felt heard and taken seriously, and was treated with kindness. I also like that they are affiliated with Methodist and can get patients to Methodist ERs quickly and have beds ready if necessary. This is now my go to urgent care clinic - no more texas med clinic for me.

    FastMed Urgent Care

    FastMed Urgent Care

    3.7(21 reviews)
    2.1 mi

    I brought my aunt here in the middle of the night and the staff was extremely helpful the doctors…read morewere personable polite helpful these are things you very rarely find in the medical community I appreciated everything they did for us and I would highly recommend this business.

    I was NOT in any way whatsoever impressed with this urgent care clinic. It was a few months ago,…read morewhile I was waiting for my insurance from my new employer to kick in, hence the visit to one of these places. Needless to say, $200 something dollars (no blood work, no x-rays, no physical, no nothing) and an hour later, just for the doctor to tell me that my debilitating chest pain was "likely just exacerbated by anxiety." Anxiety, bruh?!? Wow. I took the day off work just to be told this shit? No physical exam, just talk talk talk a whole bunch of nonsense. When I asked if I should at least have an EKG done I was told "you could have a normal EKG today and have a heart attack tomorrow, those things aren't reliable." WOW! Are you the one who's going to pay for it??? Nothing against NP's because both of my sister-in-laws are EXCELLENT NP's (who just happen to live out of state) but this guy did not know what on earth he was talking about. Thank goodness I recently had bloodwork done at a REAL doctor's office and everything came out normal except for slightly elevated LDL cholesterol levels (the bad cholesterol) which I can't help to think may have contributed to my chest pain - chest pain that I could have figured out the root cause MONTHS ago had they just done their due diligence and ordered bloodwork. I would say to just go to the ER but I have heard horror stories from friends who get stuck with $3,000 bills just for a panic attack so definitely do NOT do that. It's really unfortunate and absolutely SUCKS how the healthcare system in the US (the supposedly "best" country on the planet, yeah right) is broken, dysfunctional, money hungry, and just all-around effed up. 2 stars, would NOT recommend.

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    FastMed Urgent Care
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    Texas MedClinic Urgent Care - Broadway

    Texas MedClinic Urgent Care - Broadway

    2.8(93 reviews)
    1.5 mi

    Unable to get a last-minute appointment with my primary care physician I had to resort to the next…read morebest thing besides going to the ER. I remember going to a TX MedClinic about 10 years ago and waiting over 3 hours to be seen but I was desperate as the flu symptoms were getting worse, so I got mentally ready for the grind. I did an online search for the location nearest to me and was pleasantly surprised to find that technology has made the process so much easier. You can check the wait times and available appointment times for all locations across the city. I was able to book an appointment the same day and upload all my insurance information to avoid the paperwork once I got there. When I arrived, I was early and only had two form to sign and was actually seen earlier than my appointment time. The staff was friendly, courteous, and the entire appointment took less than an hour. I got the meds I needed and am on the mend and feeling much better. Thank you to TX MedClinic for your help!

    The Texas MedClinic is a place you want to avoid. Questionable service. I have a nightmare with…read moretheir billing. They are inefficient and may ruin my credit. On a review I posted about this problem they responded oh sorry please call our billing to resolve. I HAVE CALLED SO MANY times. They have you on hold literally for hours then hang up and never call you back. Avoid Texas Medical Clinic IMO

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    Texas MedClinic Urgent Care - Broadway
    Texas MedClinic Urgent Care - Broadway
    Texas MedClinic Urgent Care - Broadway

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    CHRISTUS Santa Rosa Hospital - Alamo Heights - View from my room

    CHRISTUS Santa Rosa Hospital - Alamo Heights

    3.0(20 reviews)
    0.9 mi

    Good morning Janie Sandie; Tammy', to the anesthesiology team; the recovery team, the implant team,…read morealso the admittance young lady who did an outstanding job at the desk with all the paperwork and everything she had to take care of. if I miss someone, I'm very sorry. My experience there was outstanding, I was treated like a king. Everyone was very polite and nice and helpful. I would go back there anytime. It's was a good time everyone had a great attitude. Thank you for taking care of me and getting me through my operation and recovery. Have a great day. Mack

    The staff and some of the triage personnel should receive refresher training, remedial course or…read moreoptions for termination. Particularly at HW151 ER triage. Primarily, Teresa A. Garcia (nurse), Juanantonio Guevara, and Priscilla for false information upon my discharge. Mrs. Garcia and elder lady appeared to be nice until she did not like what she was hearing from my wife. She basically told my wife to shut up. This nurse is a bad example and a reason why this hospital's rating is incredibly low (3.2) along with other misfits that are not well trained. This nurse has an attention deficit problem, follow by noticeable anger and a need to insult the patient in person and after being released with fabricating falsehoods and posting it. If any of these unprofessional staffers disrespect you report them immediately ASAP, apperantly these misfits have gotten away with this misconduct for some time now and needs to be addressed and rectify.

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    Breakfast! I'll miss this!

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    CHRISTUS Santa Rosa Hospital - Alamo Heights - Ripping surgical tape off a patient's face isn't the best way to go about things.

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    The Emergency Clinic at The Pearl

    The Emergency Clinic at The Pearl

    4.7(23 reviews)
    3.6 mi

    If I could give 10 stars to The Emergency Clinic at The Pearl, I definitely would!…read more Last week I had some medical complications and from what my family doctor had mentioned on my last visit, I needed a CT Scan to know exactly what my problem was. When I started to look for emergency clinics I noticed this location had a CT scan, plus I had already visit them in the past and had a wonderful experience. I was quickly seen by Dr. Zeballos and he was super attentive and professional. During my time there I also interacted with three other nurses and they were all wonderful people. After just a few hours here, I left feeling 10 times better and with the right diagnose and help that I needed. Besides the amazing people working here, the clinic itself is so clean and modern. Even though they've been opened for a few years now, I swear the clinic looks exactly the same as when I first visit them four years ago. Thank you to the entire team for The Emergency Clinic at The Pearl for their wonderful care!

    Lady at the front desk was nice and receptive, but once getting to the nurses in the back, jeez. my…read moresymptoms worsened because the lady with the UK accent was so utterly rude. you should be treating patients with care so they feel better, not like they're a disturbance to your peaceful day. Please hire nurses who have empathy and compassion, not these robotic women who don't care about the people who walk in.

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    Front windows

    The Emergency Clinic at The Pearl
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    Next Level Urgent Care - Alamo Heights - urgent_care - Updated May 2026

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