Tiny, shabby, overpriced rip off We made the mistake of…read morebooking this hotel for an anniversary weekend. It is not a luxury boutique hotel. Here's what you need to know so you won't be disappointed like we were. We stayed in a "Queen, East Wing, Stair Access" room. "Queen, East Wing (stair access)" Room - this is the smallest hotel room we have ever seen. The room is a measly 178 square feet. It is described as "intimate" but a better adjective would be "miniscule". The room has a queen bed, two night tables, a tiny 12"x18" console table, a mini fridge, a useless and gross boucle covered arm chair and useless foot stool. It is jammed with furniture, and there is no room to put anything, let alone move. Dorm rooms are designed with better functionality than this room. The real horror was the bathroom though. The bathroom was tiny. It contained a mini sink (about the size of a small roasting pan), a toilet, and a shower. There are no counters for your toothbrush or toiletries or makeup, and the lighting is horrible. There is no exhaust fan, so the room smelled like a poop sauna in the morning, and of wet towels in the afternoon. The housekeepers apparently don't make up the rooms on the third floor (laughingly called 2nd floor with stairs), so our bathroom was constantly wet and smelled bad. But the worst feature of the bathroom was the lack of space. There is approximately 20 inches between the toilet and the sink. We are small, slim people at 5'5" and 5'7" and we felt claustrophobic in the bathroom and had to contort to use the toilet. We can't image how anyone over 5'9" is going to fit in the bathroom. The bathroom fixtures were ancient, the paint sloppy, and the corners grubby. The last bathroom reno was clearly in the 1950's. And to top it all off, our room was decorated with...nothing. No pictures, no art, nothing. Just plain ugly grey walls. Once again, I've seen nicer school dormitories. Here's a few comments from information posted on the hotels website. "Divine beds to sink into" - the bed was lumpy, and the yucky boucle covered headboard jiggled. The sheets were not cotton, but sweaty, cheap microfiber. The 'duvet' consisted of a cheap polyester quilt sandwiched between two flat sheets. Such a mess. "Black out drapes to help you doze off" - black out drapes didn't actually black out the light "Luxury bath amenities by Ortigia" - smelled like bad old man cologne. We couldn't wait to get home and wash that stink off with a bar of white soap. "Daily housekeeping" - we left our room at 10 am and when we got back at 5 am, the room still had not been made up. We had to call for clean towels, and clean the room ourselves. At over $300 per night, housekeeping and clean towels should be included, don't you think. The water at the hotel is softened and undrinkable, so the hotel will SELL YOU drinkable water. Classy. Note - it was our anniversary. My husband made arrangements with the hotel for "something special". "Something special" never happened, even when my husband followed up with the desk. Maybe our room not getting made up was the "something special". Who would this hotel be perfect for? Single travellers who are hobbit-sized and like small rooms with smelly bathrooms, bad service, and high rates. Save yourself the money, get a nicely appointed room at the Best Western (or literally any other hotel in Stratford) where you get a roomy bathroom with a nice counter, a bathroom fan, a comfy bed and great service.

Loved our stay at the Windsor Hotel. We stayed here for the weekend (2 nights) to see Chicago and…read moreto enjoy the town of Stratford. The lobby of the hotel is simple but clean and gets the job done. I would like to highlight that the staff members we encountered here were unbelievably kind, attentive and thoughtful. It is truly difficult to find customer service of such high standard anymore. Our room had two double beds as we were a party of 4. The room again was simple, but had a real character and vintage quality to it. The beds were comfy and the room was very bright and airy. Beautiful heritage wood floors. The bathroom was clean and the shower was nice (had good pressure). Some of the light fixtures were faulty but it was easy to overlook. Being at the heart of the city and the historical feel of the Windsor made for a wonderful stay and we will be here again. If you are looking for a Marriot-esque uber sterile and clean hotel with zero character, stay at the best western down the street.

The University is radical dude. My name is Paul and I go to this university. I take history and the…read moreprogram here is amazing. But the only thing that's better are the ladies.

This place of course caters to college students, I get that. But in the summer it conforms to…read moretravelers. Now first it does not have any night LAMPS and the wife went to the desk and asked for one and the gal looked like we were asking for a free night. No lamps? No sorry (let me roll my eyes back and forth) They also ask for a $100 charge to your credit card for damage to the unit. I guess my frat days are over now so I no longer have an inclination to throw the TV out the window. The TV is bolted to the wall so that it tilts up and makes in hard to view, but now I can't toss it out darn. I am on the first floor so it would not be eventful anyway. There is no morning breakfast bar just old stale coffee. I get this is economical but the staff stinks and the rooms have bed comforters that look like Goodwill was having a clearance sale. Good luck but not for me again, I cancelled my return trip.

Moved to New Location! 158 Mary St, Hamilton, ON L8L 4V8read more

I just had a fantastic stay at the HGH. The place was clean and very welcoming. The staff is…read moreexcellent. If you are looking for a full service hotel this is not the place, but if you want to try out a hostel I can't recommend this place highly enough. There is a full kitchen to use and even some free food available. The common areas are very comfortable and inviting. It's more like staying in a house with friends than staying at a hotel. I will definitely be staying here again next time I'm in Hamilton.

Did a little "staycation" at this hotel the weekend of the total solar eclipse. The room was clean…read moreand quiet. No frills, but also nothing to complain about. I had to take a couple of work meetings, and found the internet to be a little slow/choppy. But other than that it was a comfortable stay. The Starbucks in the lobby was helpful, and the location is super walkable, right in the heart of downtown Hamilton. The complimentary water bottles were super useful and a nice touch. They had a nice terrace and held a low-key viewing event for the eclipse. All-in-all we had the perfect little weekend getaway thanks to the Sheraton!

Location Location Location…read more Sheraton Hamilton Hotel locate right in downtown Hamilton is great if you want to explore Downtown area or have business to attend there. Walkable to most attractions. I highly recommend parking at their underground lot which will give you in and out privileges. The rate is good till 4 pm on the day of checkout. Room is standard and dated. Decor and layout is typical to Sheraton brand. Nothing too fancy but adequate for a short stay. Hotel is connected to Jackson Square and the bus terminal is right across the street. FYI: Go Bus serving YYZ and towards Richmond Hill has a stop in front of the hotel.