What a wonderful experience! My daughter and I got gifted with a certificate from my hubby for…read moreChristmas so we decided to get some mother/daughter time in on our day off from work and school. The facility is super clean and beautiful. The customer service was awesome from beginning to end. Marina helped us to figure out the parking location by meeting us up front. I got a deep tissue massage and my daughter got a Swedish massage, both 80 minutes. The room we were in was serene, you could see the beach in front of us. Our therapists were Andrea and Zenayda. Both did an excellent job. I would say that i would come again but was met with quite a surprise when I got to my car... a parking ticket because I backed in... nowhere in the parking lot are there signs posted saying no backing in. I was warned by Marina upon entering the lot that I needed to make sure to pay for parking before walking off because they give tons of tickets there. I did as Marina suggested. Once you get down below in the parking area, you lose all reception on your cell phone so you have to do it upon entry. So beware of these things if you decide to visit because the City of Hallandale Beach is watching you waiting for you to fall prey to their shenanigans, freaking crooks! Not even 15 minutes later and they hit me with a ticket. Sucks to be relaxed after a massage and then you end up getting a parking ticket. Other than that, the spa is amazing and so is the service.

My mom and I had an amazing time at HeedSpa today! First, the location is perfect. Heed is…read moreliterally steps away from the beach, right next to the big Hallandale water tower. Second, parking is to the right and the spa is on the left. You can't miss it. Ashley and Shawn were our masseuses and they did a phenomenal job. I did not want my massage to end. Marina took care of us for the day and she made sure we were well taken care of. The atmosphere is clean, relaxing and smells refreshing. Overall HeedSpa has great vibes and an amazing staff. I will definitely be back. Thanks Marina, Shawn and Ashley. You all are amazing.

Amazing massages. Very experienced. Nice and friendly…read morecustomer service. Open late and available all days.

We wanted foot massages. Soak feet and then they work on your body with your clothes on. We were…read moretalked into combo? Very expensive at $85 but it's close to beach and we were on vaca so.... It was not at all what we wanted. It was a very unexperienced massager, clothes off and foot massage was soso.We had to pay ahead of service, and then a lady yelled when I didn't want to tip. What I received wasn't worth $20 let alone $85 and that is what they got out of me.

I booked a Deep Tissue massage and red light therapy package at the Diplomat Spa and had very good…read moreservice by the staff. The Spa is very serene and relaxing with its relaxation room, steam room, and hot sauna. I also enjoyed the showers which were well equipped and with great water pressure. My Deep Tissue massage was very good although because of my back pain, I asked the therapist not to go too deep to avoid pain and discomfort. The red light therapy was also relaxing and a nice add on. I am not sure of how effective therapy this is but was given headphones with relaxing music to add to the experience. With my spa services I was also able to use the Diplomat Hotel amenities including pool and beach. Although the pool area was very crowded even on a Monday afternoon and many children, not great if you want to relax, so I headed back to the spa early.

Absolutely stunning hotel/resort/spa. Went specifically for the spa to get a full body massage. The…read morestaff at the front was so friendly and courteous, Teki and Venus are gems and explained the whole process perfectly. Made sure all our questions were answered and even went above to help us find a great spot for lunch. The therapist Josefina and Sharon were amazing and did an amazing job making us feel welcome and relax. Overall we enjoyed our spa day and looking forward to going back explore the hotel and the rest of amenities.

NADIA IS THE BEST !!!!!!!! I don't live in Florida . I was on vacation and my BF decided to take us…read moreboth here to get pampered . WOW ... I feel brand new. unbelievable amazing , very professional , very sweet . Nadia thank you so much . My body no longer hurts . Yes , I think Colombia will win

It is always an amazing experience when I visit this spa. I've been to a lot of the high-end…read morecommercial spas (one right next door in a known hotel chain) and for some reason I always come back to this nice little cute cozy spot in Hollywood. The service is always amazing. I got treated today to a spa day from hubby and I opted for the Heaven Royal Hammam treatment, which was amazing. It consisted of a body scrub with some salts, some sauna time, rest in between, and a finish with a nice massage. What a beautiful way to spend my birthday being pampered. I'm not able to do spa days frequently, but I can tell you that when I do have the opportunity, I love this place. The owner is very nice, they've been around for years now. I've been with my best friend to get a couples massage and with my husband to get a couples massage and they never disappoint. Very relaxing. You even get a treat with Moroccan tea. My therapist today was Paola. If you ever have the opportunity to come, you won't be disappointed. Very good service.

I booked a last-minute Groupon at Emena Spa, and they were able to accommodate me the same…read moreday--very convenient! The spa is located on the 9th floor of the Hyde Hotel. For parking, you can choose between valet or self-parking. I opted for self-parking for $8, located behind the hotel. The spa was clean and had a relaxing ambiance. Emena Spa provides a robe and slippers for your use, which adds a nice touch to the experience.They offer a sauna but no steam room. In the men's locker room, both showers were missing shampoo, which was frustrating and unexpected. This is something they should monitor more closely to ensure everything is stocked for guests. Before your treatment, you can relax in the "relaxation room," where they provide water and Biscoff cookies while you wait for your therapist to collect you. My massage therapist was fantastic! I chose the 50-minute hot stone aromatherapy massage, which was incredibly relaxing and exactly what I needed. However, there is an added $37 service tip automatically applied, which goes to your therapist. While I appreciated the service, I found it a bit strange that they impose this fee instead of allowing customers to decide how much to tip based on their experience. Despite a few minor issues, it was an enjoyable visit, and I'd consider returning.

Was told when I booked the appointment an automatic $35 gratuity would be added . The groupon…read morestated no gratuity would be owed unless the groupon was purchased as a gift . I would never take an hour massage from an employee and walk out without a tip but it bugs me when people try to hussle me or when rules are inconsistent. The employee that booked the appointment was short and unprofessional she was the manager and her name was Nicole. I called in and spoke to the manager Nicole to confirm my own appointment and she was annoyed I had called and responded "we're not even open yet " . When I brought up the tip/voucher information she went off . Cutting me off , screaming , telling me she manages these coupons every day and she knows how to do her job . I explained maybe it was a discrepancy that needed to be emailed to corporate so they could sort it out . She hung up on me . When you call the hotel they say it's a third party and they have no control of the spa. I guess that's how she is getting away with that kind of behavior . I was excited about my spa day tomorrow and now i'm shaking from the interaction . This lady works in a spa ??? This person should be fired and never be allowed to work with the public.

Marlene works well with you on individual needs. Very caring and friendly, easy to relax with her…read more I am a 71 great old who's lower back went out. She fixed me up and I felt so much better. That night I slept better than I had for weeks. Whatever your needs might be, she can help.

She does wonders on my back!! I've been going to her anytime I get knots from working out. She…read moremakes me feel like a new person with no pain every time!

LAURA!!! AMAZING!!! She is very profesional , great and…read moremagic hands. I m ampute below knee ; so I have lots of pain in my back from neck to toe. Couldn't even move my neck to the right side when I got there. She release my pain , incredibly. Perfect pressure . I loved it. I will come back soon with her!! She is amazing!!! Thank you LAURA Sorry for my delay

I am a pro athlete and Jason has massaged me for the last 10 years and has kept me healthy, loose,…read moreand limber so I could train and compete at my best. I need a high pressure massage and this is simply the only place that can meet my expectations and needs, and the high quality that I demand. Nobody else that I have found out there can target the muscles of the body in the way Jason can. If you find yourself on his massage table, consider yourself blessed as you are in the hands of somebody who can feel the body intuitively, identify and target the muscles and areas in need, and get you to perform and feel your best. FIVE STARS! I will be coming back for regular massage for a long time to come :)

Great experience!! The gentleman at the spa did a great job for Mother's Day. I left feeling brand…read morenew

The massages were good but the lady who was showing us the venue was rude kept giving dirty looks…read moreand was dismissive.

Gentleman running front desk is very welcoming. Business is very convenient near the beach…read more Unfortunately the therapist forgot after I asked her upfront I wanted deep tissue or extra pressure. Bummed as I felt more tense afterwards.

Really polite staff and prompt scheduling don't makeup for the poor massage quality…read more I was on vacation with my family and picked this spot based on the yelp reviews. That was a mistake. The price on the page is misquoted. It's actually $80 an hour plus a mandatory 15% tip. If you are into deep tissue massage like me, avoid this establishment. The masseuses do soft tissue 'Swedish style' only. When I asked for deeper, I got a lecture on how deep tissue is really bad for me.

HORRIBLE customer service! Terrible attitude!…read moreI asked for special attention to the upper back: She said "Honey honey I do whole thing!" I said no hot towel, her: "Oh my god too much oil!" I paid for 1 hour, It got busy, she said "I only do half hour. Customer waiting in other room. " I was there first, and I wanted 1 hour. I got $20 back, gave no tip. $70/hr No shower DON'T go to this place until they get someone who understands what customer service means, and actually knows how to do a massage!

Great massage Help my pain…read moreStrong woman I like come here for massage Good for back hurt