Very courteous service .I was there a couple of week's ago . They changed my rear differential…read morefluid .

I have been a customer here for a couple years and have had good service. But I brought my truck…read morein last week for brakes, rotors, and tires. After picking up the truck I noticed that two of the wheels were damaged. I was disappointed they didn't notify me of this when I picked up the truck but oh well. Brought it back the next day and after the guy at the counter and the mechanic that installed the tires denied responsibility, the owner came out and agreed to refinish both wheels. I picked it up today and the finish on the repaired wheels clearly does not match the other two. The owner again came out with me, looked at the tires, and agreed that they do not match, but was unwilling to spend more of his money to make it right. So after spending $2400 I am left with a truck that has mismatched wheels. I am disappointed and will not be back.

Did a great job, nice people, quality work, and they do what they say they're going to.read more

This company is top notch. They fixed front end damage to the point of perfection. I highly…read morerecommend this company

Wow, this place is a rare gem these days! Excellent work, Super customer service, Reasonable…read moreprices. I've seldom seen all three at the same auto repair shop. Love the fact that I can drop off the car in the early morning and chat with staff while the car is repaired. The waiting room is clean and quiet. Plus no upselling or grief when I need to do a repair in stages. Instead, Brian offers common sense solutions and great alternatives to solve an issue. Brian is pleasure to work with and patient with my less than knowlegeable questions :-) He walks you through the whole repair if you have questions. After another local repair shop failed twice to complete repairs without breaking other systems and costing me more money, I went looking for a better place. This is it! So nice to be able to trust a mechanic to do a great job! I read over some of the other reviews and the "one stars" are totally out of character for Brian and I suspect they are bogus. Another great experience I had with Hansen Auto Body & Automotive was when I recently needed the exhaust system repaired. Brian doesn't offer the specific work I needed, so he sent me to "Yankee Discount Muffler" nearby. Another great place that did excellent work and more than reasonable. Thank you Brian!

Very good service and responsive customer care i been going to Brian for the last 20 years and…read morealways have a positive outlook

Great overall experience with Traynor - not only did they do a great job fixing a very large…read morescratch on our rear bumper (can't even tell it was there), but they also went the extra mile cleaning the inside of our car (which we didn't ask for and was quite messy due to having two toddlers). Thank you, Jeff, and team!

Best in the game hands down! Super work and professional! Look nowhere else! 5 stars!read more

very professional with excellent quality work. Handled the insurance claim beautifully as well I…read morewould give 5 stars but this app isn't allowing it

I went to Traynor to get an estimate on damage to my old car about two weeks ago. I was there for…read more45 minutes. The estimator took pictures of my car from every angle possible. The estimator said it was iffy that he could provide an estimate without totaling the car. I have waited patiently since. I have since emailed the estimator twice on 4/18 and 4/22 asking for a disposition. No response, they have ghosted me.

They have lost their way. Been a customer over a decade and though they are expensive they gave…read moredone good work. Easily spent over 10k with this business. Have an older Audi A8L and Cayenne. Brought the Audi in for an oil change and another piece of work that that I was quoted between $600 and $700. I mentioned a faint smell of antifreeze and I told them which they should already kjnow this car has a close looped Antifreeze system. They said they would put a $25 liquid in to look for an plus leaks which I was fine with. I go to pick up my car and Derek presents me a bill for $992.97. I tell him thats not what I was quoted. He says he doesn't know , mumbles something about mechanic time and the guy I spoke to is at lunch. You want me to wait? My wife has dropped me off and Im stuck so I pay the bill. Multiple times since that they have texted me to see how the car is running and Ive asked them to address this issue. RADIO SILENCE. Its a shame that you would burn a 10 year relationship over $300. Reading the other negative reviews it seems this is the way they run their business. Obviously I will no longer be a customer. I found them through a friends referral and that's how businesses like this grow. They've forgotten this and now Ive gone back to my network and have two more referrals. Really really dumb ownership at this place . Two new foreign car repair shops Ive been referred to but havent used yet . https://helmutsfcs.com/ and A&F Mohegan in Shelton

Highly recommend W. Jennings based on visits recently on behalf of my older Volvo. Communications…read morev. good from beginning to end. I appreciated being given a fixed appt time; with the shop ready to work on my car on schedule. Work performed was necessary, well done and priced fairly. My questions about process, parts-quality, etc. were answered respectfully and fully. Of special significance, Darek steered me away from doing work on a problem I thought I had, having quickly diagnosed the actual, much simpler problem. And of course he promptly repaired it; problem solved.

Brought my beloved corolla to Surf Ave for some repairs. The car is old, the dents were mine (so no…read moreinsurance). They worked with me to provide a repair that was in my budget and met my needs. Kory and Sean are genuinely nice and caring, the bodywork was excellent!

My heartfelt thanks to Shawn, Mgr for promptly taking in my vehicle then arranging a rental car and…read moreSteve for the expert workmanship, attention to detail utilizing Mazda OEM parts and standout paint job as I have gotten numerous comments on my "new" car which is 7 years old! Highly recommend this body shop.

They ended up just assessing my car after an accident. It was totaled so they did not have to do…read moreanything to it. But they were wonderful to deal with. Pleasant and competent and communicative. If I ever need repairs in my car, they are the very first place I will go. They were kind

brought my car in for estimate and to schedule a collision repair on Friday 3/22…read more... I was told i would receive an email quote via email by Monday Today is Tuesday 3/26, no estimate not professional, nor customer oriented