The drivers, Red, to the airport, & Willy return trip, were both great. Their driving was good,…read morethey knew how to get to the airport in a good amount of time. They were on time and Willy was so nice about our 1 1/2 hour delay on the return trip. The cars were nice, new, & clean. Know worries about getting to the airport and knowing where to drop off or paying for parking. And in the middle of the night no worries about being tired and driving. I suggest that a confirmation paper be sent to the customer, shortly after the reservations are made. It should include the customer name(s). And the date, time, & location of the pickup, the flight out & the return flight. Also the phone numbers of the company & any drivers involved. And if the driver is changed the new driver should contact the customer with this information. The driver should contact the customer a week or so of the date and a text the day before and day of. This confirmation should list an itemized list of the costs and how the bill is being paid. I really think a confirmation paper would put the customers mind at ease and if there are any incorrect info that can be communicated. Again the drivers & cars were all great.

My wife just used Andrew's car service because it was recommended highly by one of our family…read moremembers. The ride to the airport was great, the driver was polite, on time, and got her there in plenty of time for her flight. However, the ride home was disasterous. She never received a confirmation call despite her flight being delayed due to weather conditions. She called the owner to confirm the reservation back, which he was disgruntled by the fact she was calling to confirm. Then the driver finally reached out with his information. When she arrived she was notified that driver had arrived and she should go to baggage claim. The driver claimed there was too much traffic to pick up at the designated rideshare pickup and he would have to go to another location. The driver should have been in the correct location knowing that traffic is part of the daily commuter problem coming in and out of Philadelphia. When she called to discuss with him, he was annoyed and dismissive of her request. She then again attempted to contact the owner with no response. She texted the owner what had happened and magically the driver got a phone call from the owner. The following ride home was concerning as the driver was on his phone and not abiding by the rules of the road. The owner called the following day not to apologize about the situation, but to act surprised that all of this had taken place. Despite the debacle, she tipped well because she felt like it was the right thing to do. This will be the last time we use such an unprofessional service. This was supposed to be a relaxing and calming experience due to the professionalism that is customary.

I have used Infinity Limousine for years! It is the only company I will ever use for airport…read moretransportation. I have had multiple drivers, all of whom are friendly, professional and on time. They are experts in communication, reliability and service. The owner, Andy, is a star! He has come through for me on multiple occasions with last minute requests and a heartfelt concern for emergencies that have brought me back to Reading on numerous occasions. I highly recommend this company for any of your transportation needs. Thank you!

Our driver Jim was very professional. We had nice conversation on the way down. Would have loved…read morefor him to be our driver upon our return tomorrow but he only enjoys night driving. We understand that. Looking forward to our phone call from tomorrow's driver soon.

The driver was on time and we got to the airport on time. He didn't greet us nor communicate for…read morethe entire trip. I accidentally left my hat and mittens in the car. Called the office without receiving a call back. We contacted the driver directly and he still had them in the car. We were able to drive to his house to pick them up. ?is this good customer service?

Greatly disappointed. Newer ownership lacks professionalism or care. Deceitful advertising. I give…read morethem 1 star, only because the drivers themselves were nice. However, that is where anything resembling professionalism stops. We had used Wyomissing Limo in the past at least 4 times for airport drop off and pick up, and always had a great experience with lovely, clean Town cars. They still advertise that they use Town cars, but that is not what you get. For the drive to JFK, the driver showed up with a Kia Optima, their own personal vehicle which wasn't the cleanest and included a bumper sticker for their personal business. When I questioned Bri and Wyomissing Limo, she said they don't use town cars anymore, but the cars they provide are spacious. First, we paid town car rates-$750 round trip, and right on their website they state "Traveling alone? You'll enjoy traveling in our comfortable, luxurious town car. " On the return trip, we had an SUV that the backseat was so worn, their was no springs or cushioning, my back was killing me by the time I got home. My husband checked the Uber app, and for a round trip to JFK we could have had better cars, at a cheaper price including tolls and gratuity. Advertising you use Town cars and sending basically an Uber to us is deceptive advertising. My husband is 6'4", and the Town cars we had been given in the past were great. This time, both trips my husband's knees were squished against the seat in front of him. We never had received deceitful practices from the previous owners, but these newer owners are very deceptive with what they advertise on their website. We will NEVER use Wyomissing Limo again.

Any taxi service is better than grab a cab. Driver 97 almost got me killed. NEVER USE GRAB A CAB !…read moreYOU COULD DIE !

Who ever answered the phone on july 5, 2017 was rude and disrespectful. Higher those that care for…read moretheir job.

Alex Smith, my contact, helped get my daughter's Vespa to her on time, in great condition, at a…read morevery affordable price. Highly recommend this agent and PHL.

Booking was easy, the driver was on time, car was super clean, no worries at all about getting to…read morethe airport at 5:45 am

To the Moon Shuttle - Luna - shuttled our party of 7 between the Lancaster Amtrak and Lititz, PA…read morefor a wedding weekend. Luna was amazing! She was very organized and responsive setting up our Saturday pick up and drop off at two Lititz hotels and Monday pick up and drop off back to the train. She was prompt, friendly and efficient in all of our interactions with her. Her shuttle is super comfy and she has terrific customer service skills. Highly recommend her!

From the owner: Shuttle services available to and/or from the following:…read more Airports Cruise Terminals Out of State Day Trips & More! For your trip, you’ll enjoy: FREE pickup at your location (one location for groups) FREE use of child car seat/booster seat FREE one-time rescheduling (due to delays/cancellations) NO toll fees NO fuel fees Excellent air conditioning & heating Contact me today and book a ride “To the Moon”! Luna G.

These drivers are the worse. If you value your life, do not get in their taxis. They go through red…read morelights and stop signs and will pass other cars by going in the opposite lane to do so. You been warned. These drivers should not have licenses. They do not know how to drive.

From the owner: Where reliability meets luxury: Our limo and town car provisions promise a journey as smooth as…read moreyour destination.