I am a long time customer and patient. The staff is friendly and helpful. They are flexible with…read morefixing hearing aids issues. Also, the staff is very professional and knowledgeable with various brands of hearing aids and devices. Even during the pandemic hearing consultants have accommodated me numerous times trying to repair my hearing aids. I would highly recommend them to anyone who needs a hearing test or needs need hearing aids.

I have been going to Hearing Consultants Inc for over 5 years. The first thing you notice when…read morevisiting this business is the laughter. These people love what they do and are always happy, helpful and professional. Dr. Marina Kade is the Owner and she is always the first in line when new technology is available. She wants you the patient to have the latest technology. It is her goal to help you to be able to hear as normally as possible. There are many places that sell hearing aids. Hearing Consultants Inc. however has Dr.'s of Audiology and are not looking to just make a sale but to make a difference in your quality of life. My life is so much better for having met this business.

Everything went well. She was very helpful and had excellent knowledge. I would recommend her…read moreevery person I know

I was very pleased with the care I was given from the whole staff. They really took time with me…read moreand made me feel good about choosing this doctor as my new audiologist!!

I've been taking my mom to this location for a couple of years. She's been very happy with her…read morehearing aids, the doctors and the reception staff. They're always very friendly and make her feel comfortable and welcome whether it's a visit for a checkup, adjustment or a simple phone call to make an appointment or to ask a question. Located in the Ascension St. John Health Center, it's a convenient location if you're searching for a hearing aid center to assist you with your needs.

This is a great place to get a hearing test/aid…read more Tested and type of aid is recommended. They don't push you to buy the most expensive. I shopped around a bit so can attest to that. Plus you get your aid checked every six months and get free batteries at that time. A real benefit there.

I first met Lisa and her business in 2014. I found her to have integrity, compassion and a heart…read morefor helping people to hear better. This business is warm, inviting and easy to find. It is almost like visiting a friends house. They have everything you would need to make you comfortable. When you first walk in, you meet Stephanie. Stephanie is so nice and does everything she can to make your experience at Advanced Audiology Services a pleasant one. Lisa's commitment to her patients is evident by her commitment to the science of hearing. She works closely with very well known Ear, Nose and Throat doctors. Her years of experience and inviting office make Advanced Audiology Services the best place in Northern Macomb County and the Blue Water area to for all your hearing needs.

From the owner: Advanced Audiology Services provides comprehensive hearing services, offering quality products from…read moreleading manufacturers and most importantly, providing exceptional care that will make a lasting impression on you and your family. Our provider is our owner and she is a licensed Audiologist practicing for over 25 years. We provide no cost hearing screenings, diagnostic hearing testing, hearing aids, assistive listening devices, custom and specialty earmolds, reprogramming of hearing aids as well as all make hearing aid repairs. We prove that we provide "patient focused hearing services".

My 75 year old mother received a promotional mailing stating the first 15 people with the coupon…read morewould get one free hearing aid. She had a consult with "Dr. Goodrich" who did some testing on her. He tells her, "Because you're new patient we'll give you $2000 off. And Medicare pays nothing toward hearing aids so we'll give you an additional $1,000 off." Goodrich asks if she's using her own money or someone else's. Mom said it was hers. He asks if there was a family member he could discuss this with and mom gave Goodrich my brother, who lives nearby, his contact info. Goodrich never called my brother. He doesn't correct my mother calling him a doctor (which he's not) and instead asks to go on a first name basis. With all the "discounts" Goodrich ends up selling my mother a Starkey in ear hearing aid for a total of $5890 and tells her, "I'll be your doctor for life." Apparently included in this are free office visits and hardware adjustments. He charges her debit card $3000 and finances the rest for $2890. He doesn't allow her to install the unit in her own ear so she gets home and doesn't know how to use it. I live in California and learned about this during our weekly call. Mom doesn't have the receipt for the purchase but she has the credit account sales receipt for the financed portion. When I call Goodrich to introduce myself to get an update on Mom's condition he tells me everything about the cilia in her ear atrophying and possible dementia if she doesn't get stimulus into her ear. He tells me that she is a lip reader and has 80% hearing loss in the left ear and 60% hearing loss in the right. It's only when I ask for a copy of the sales receipt that he tells me he needs a signed HIPAA form, but he's already told me things that should be confidential. Since Mom is going to see Goodrich the next day I ask her to ask them for a HIPAA form for her to sign and give to him so I can discuss her status freely with Goodrich. Mom gets confused and tells Goodrich he needs to sign the HIPAA form and he says he doesn't...and knows full well that she needs to sign one and doesn't offer her one. When I learn this I download a copy and fax it to a local UPS store, Mom signs it, faxes it back to me and I fax it to Sterling. I leave a message with the pleasant assistant Linda for Ron Djordjevic (the owner of the franchise) and Ken Goodrich (who also goes by the name Craig?) and Ron ignores my request for a returned phone call. Goodrich continually refuses my request for a copy of the purchase receipt for the hearing aids after receiving my HIPAA form. I make Linda and Goodrich a deal that if we can resolve this amicably and my other returns the hearing aid and gets a full refund that I won't inform the hearing aid manufacturer Starkey whose products they're pushing, contact BBB to complain about their service, Yelp, etc. During a phone conversation Goodrich tells me if the option is a refund or court to take him to court. Finally, know that Sterling Hearing gives you only a five day return window and it's impossible to assess the hearing aid within five days, according to the manufacturer. In short Goodrich impersonated a doctor, ripped off my 75-year-old mother, refused to reconsider a refund and is forcing me to take him to court. not only should Sterling be boycotted, Goodrich should be arrested for fraud and HIPAA breach. If my mother had purchased this on a credit card I would be disputing that, too, but she uses a debit card. BEWARE!!!! When I contacted Starkey the hearing aid manufacturer they did nothing. If you're curious you can read Starkey's review here: http://www.yelp.com/review_share/dy1jdpshzMMF3J2DQdjQBw/review/PZNEjEnIUJTmcQ6yLwX8Xw?fsid=_RCPORYnV-pxJaXdSdxMlA

This place is a complete ripoff! Worst company I ever did business with. They gave me tinnitus,…read moreconstant buzzing and screeching in my ears. They have a 5 day warranty period. Ridiculous!!!! the first 2 weeks you are just getting used to having them in your ears. Joe Schiebille is completely inept. They don't have a soundproof booth, no receptionist, no business cards with their actual names ( they hide everything about their company because their only goal is to suck money out of you). Their last words to me were "get your lawyers." Because they know tinnitus can't be proved in court---only you can hear it. Trust me, it's devastating to have screeching and buzzing in your ears 24/7/365. They will actually DESTROY your hearing... I never would have thought a hearing aid could give you tinnitus-- hell yeah if Joe S. is doing the prescribing. He not only is inept and a liar, but he disappeared once he found out he gave me tinnitus.... he's a coward.... they sent some other jerk in his place. Run from this place----it is evil. It damages people's hearing to suck in money!!!! I found out I didn't even need hearing aids! May they all rot in hell.

Awful customer service! Binson's sold out to this company and ever since, my mom has had nothing…read morebut problems. The employees are rude and condescending. She paid cash for her hearing aids and the "free" batteries are crap. Most of them don't work and it's a hassle to get more because you can only get them during walk in hours. Walk in hours are only one hour - MWF. If you can't make it, oh well!

BEWARE!! They will try to sell you a hearing aid when you don't need one. Get a second opinion!…read more High pressure sales.

The office staff is nice here. Most of the other locations have decent employees. The problem…read morecomes from cooperate, billing and repairs. They made big mistakes with my insurance, overcharging me $2500 and taking 6 months to get my money back. They fought with me. Thieves. They said they would send batteries but they need that program and never sent me any. Even during Covid, when everyone needed it the most. Bought the top line, best ones. They are horrible. Powers off for no reason. Many issues. Had to send them back for warranty exchange in the first 2 years. I stopped in for batteries and some unknown worker took my hearing aids. He brought them back and they weren't right. He told me he did nothing. I noticed he changed the ear locks and tips. I didn't want this done. He didn't ask. The hearing aids haven't worked the same since. Went back a week later and everyone keeps saying he didn't change anything. BS ! I have to turn the volume to max to hear anything. Wasn't like this before. They totally screw up your hearing aids and never take blame. No fix. No results. You will get a lot of calls harassing you. I posted a review on Google and they won't stop calling. I blocked them. Read the other review. That Dr isn't here. They have standard testing equipment, nothing state of the art. The doctor doesn't update computers, this is a hearing testing and hearing aid place. Not a computer repair center.

For hearing loss evaluations this place is the best of the best. Dr.Rendlman uses state of art…read moreequipment for all and any testing anyone , adults and children alike. Takes care of any repairs or computer updates you need with loaner aids while yours are out to the company. Appointments are easy to get and be assured Dr will not be rushed with your exam. Give them a call and you will Happy.