I was referred to, "SHEILA" by a very reliable friend. I went and waited for Sheila to finish up with another client for a half hour, no problem. She did a phenomenal job, and I was very pleased. The next time she was 15-20 min. late, and brought her 7 year old daughter along. The adorable little girl did not want to leave the stall,and while mixing my color she asked her daughter to leave 5 or 6 times. Well she didn't. My question is; why bring her to work, if you are so concerned about the chemicals. I just needed a root touch up and a trim so I told my son I would meet him for dinner at 6:30. It was a 5:00 appt. Sheila sent me back to let the process color, and then brought another woman back that she was working on, as well as, another customer was waiting on her. I waited so long my son and his girlfriend came back and said, "Hey, we are starving, meet us at the restaurant!" So the towel comes off and I am white as snow in the front, and copper red in the back. Sheila couldn't find my color and pulls out a tube with two drops left in it. Then she says don't worry I will throw some Ash on it. The other elderly lady that was waiting with wet hair in a chair next to me. Yes. the guy was waiting behind her and you got it her daughter was squeezed into this little space. I planned on giving her a $50.00 tip for Christmas, and I did because with the lights I couldn't see how bad it was. I get to the restaurant @ 8:30, and my son looks at me and says oh my God, it took 3 hours for that mess. It was Christmas and New Years so I pulled it back and called her to fix it on the 2nd of January. I left her an urgent message for her to call me, and when I found out as she made an appt. with my friend.( Sheila texted me, Sorry my phone was broke, and I couldn't call you back.) We then began texting, She was like who is this???? I explained, and she texted LOL!!!!!! ( Yep, She did!) Oh, You're the one I put the ash all over. I texted her again, If I could come in one day next week or Sat. or if she was at the shop could I come right over. She wouldn't text me back!!!!
As you can imagine, I am very upset at SHEILA'S total lack of respect for her customers, her cavalier attitude about how my hair looked, her lack of respect of every client or most of all, allowing her daughter to sit there for hours. As you can see, she has a very high opinion of herself, and has no regard for anyone else. To think I paid her well, and tipped her very well both times! Now I walk around until I can get an appointment with a knowledgeable stylist, and let them see my damage. Just thought I would I would warn you now you can decide how you want to spend your money and time!!! read more