Great hotel - clean, well kept. Room was great. Staff was pleasant and well trained (had an early…read moremorning check out with some sketchy character in the lobby but the staff kept an eye and ensured there would be no situation). Stayed for one night, but it was a pleasant night.

We planned a two week vacation to Italy from the US. Due to the horrible outbreak of the…read morecoronavirus we were forced to cancel our trip. As of today the city of Milan has gone into panic mode. THe grocery stores are empty, the Duomo canceled our tickets and our trip to Lake Como was also refunded without a problem. ONE exception is this hotel. I have tried to speak to someone regarding our reservation which was booked on Expedia and we were told SORRY! We didn't want a refund but just a credit to book once this virus is better understood and controlled. Well everyone else understood the need to cancel but this hotel didn't see it this way. So we are out 567.00 USD. The virus is spreading like wildfire and it's unfortunate but worst off are establishments like this

Its part of Marriott. Amazing location. Right around the corner from Duomo. You can see the Duomo…read morefrom the balcony. Center of Milan universe if you want to call it. This place is unique, very minimalistic design and decoration. Starting from the lobby to the rooms, only the very basic necessities. However, its fully stocked with things you need for comfortable stay. We got a room on 2nd floor with balcony over looking the entrance to Rinascente Milano. We were worried about the street noise but all worked out ok. When the tourists are gone, locals done partying, becomes very quite. Actually, trash truck comes at 5 30 am. Bed is clean, comfortable, temperature is jut right. All the furnishings are super modern and belongs in an art museum. Its small but very functional. Bathroom is all copper except the ceiling. Floor is copper, even the shower. Rain shower with very strong water pressure is a big plus. Lots of hot water. Two waters and nesspresso pods are complimentary. Fully stocked refrigerator with pricing list on the QR code linked. If you are a first timer, will struggle little bit with light switches. Still do not know how to turn the bedside lights. Very clean, comfortable, quite and friendly staff and few steps from M1, and being in the center of Milan, a must!

If you are looking for location and budget price this is your hotel. This hotel is located in heart…read moreof the city with amazing views however, that's all it has going for it. The rooms are old, poorly constructed and have mold in the bathrooms. Other reviews mention it's the architecture design but it's really poor reconstruction of an older building. While we were there a sewage back up occurred with the smell so bad it woke me from a sleep. The front desk is exceptionally rude and not Very customer friendly.

Nice Hotel, very good breakfast, I can't wait next morning…read more Staff er extremely friendly and helpful. Very clean, cozy room.

This place was pretty cool. It had all the appropriate qualifications: modern rooms, friendly…read morestaff, decent location, and a low price. The rooms were clean and did have nice modern touches everywhere. I really liked the heated towel rack - that's a really nice touch. They also had great toiletries. Top notch stuff. The staff spoke great English, and were happy to hold our bags when we checked out. It wasn't too close to the city center or Duomo, but there was a street car stop right outside that took you to all the important places you might need to go. Really my only complaint is breakfast. Not because it was a bad breakfast (it was by far the most amazing, lavish, well rounded buffet breakfast I've ever had), but because it seemed like it was included in the room rate during check in ("breakfast is served between 7-11"), and when we went to breakfast ("room number, please"). Turns out it was 20 euros each. Pretty steep for breakfast - though it was a great breakfast.

For my mom's 71 years old birthday trip I wanted to try NH Hotel Group. Location was decent but…read moreroom were assigned was next to conferences room and front of garbage area when you open the window. Room lights were always not working and had to request for repair but never fixed. Room was always not cleaned with sheets or bathroom with not enough towels or not cleaned used coffee cups. Price was not cheap and they had a sign with 4 star hotel which I do not agree with this level of service and what they offering. I wanted to try and see NH Hotel Group but what I expirienced I would not unless this is just business trip not for a special occasion. Even with free drinks offered by Hotel management, quality of hotel is very low and poor. Hope they revisit and fix one day.

Stayed here for 2 nights and what a find! We found this hotel through booking.com and the price was…read morevery reasonable considering your right on the outskirts of central Milan. The location is really good - 15 mins from Milan central station, a really nice park about 30 seconds down the road. And about a minute walk to the repubblica underground stop. If you walked from the hotel to the main city central this would take about 20 minutes give or take. Inside the hotel the decor is quite modern and clean. The staff were very friendly spoke good English and we're happy to help with any questions. We forgot to bring an adaptor from England and they simply had one to lend until we checked out which I thought was really handy. We were upgraded to a superior room and my goodness this was nice. It wasn't a huge room but you had all the luxuries you needed. Really quite impressive. We had breakfast included with our stay and this was really nice, it was mainly a continental breakfast with a help yourself type of deal. There were staff readily available if you wanted to have say, an omelette or scrambled eggs cooked fresh. The staff here in the morning were very personable and friendly. All in all if I ever stay in Milan again I will be looking at staying here again!

Nice hotel. Huge lobby and reception area. There must have been a large conference area because…read morethere was a huge group there when I was there. Bar and lounge was on the opposite side of the check in desk. There was also a out patio area of the bar. Across the street was a nice wine bar, cafe and restaurant. The restaurant was only open for dinner I think. The metro was only a few blocks away as well. The rooms were ok. Plainly decorated but pretty big. The room I had had a foyer area with a small couch and then a seperate part where the bed was. Bath and shower in the bathroom which is nice.

When traveling through Italy, we were stopping in Milan and stayed at the Melia Milano which is on…read morethe outskirts of the city near the football stadium and near the Lotto metro stop. From this stop, it would take about 15 mins to get to the city center and about 20mins to get to the main train station. From the outside the hotel looks big, and I found out later that the hotel is in a converted bakery factory hence the large size. As you enter the hotel, you enter into this massive lobby with high ceilings and a grand staircase in the middle. To the left is the check-in desk and a waiting area and to the right is the bar and restaurant. Up the stairs is the first floor which contains the meeting rooms, the Melia lounge, as well as guest rooms. The first thing I noticed when I entered the room is that despite the large size of the hotel and the massive lobby, the hotel rooms were somewhat smaller and more compact than I expected. As you entered the room, on the left was the entrance to the bathroom while on the right was a little wall that ended as you entered into the main part of the room. The bathroom was decent but also compact and contained a toilet, bidet, sink with minimal counter space, and a walk-in shower. The toiletries were refillable and had handwash and lotion next to the sink with body wash, shampoo and conditioner in the shower; the basic amenities were there but the space was more compact and restricted. In the room, on the right was a stand with shelves for storage and then continuing on the right was a nook with an open closet and open luggage rack. The luggage rack and open closet was a nice touch but there was minimal storage space as the open rack and the shelves were the only storage. In the main part of the room, the king-size bed was along with right side of the wall and on each side of the bed was a table with a lamp on it and plugs behind it along with USB ports. The bed was decent enough for the first night but was a bit uncomfortable towards the third night but overall provided a decent sleep. The tables next to the bed were somewhat small so again it did the job but space was limited. Across from the bed, along the left side of the wall, was the TV mounted on the wall and in the corner a table with chairs. The table and chairs was a nice touch to have but again it was a small table so could barely have two people eating or drinking at the same time. Overall it was a decent room with the necessary amenities but the space was more compact than I expected for a suburb hotel. The hotel is a full-service hotel so has lots of amenities including a hotel bar, restaurant, meeting rooms, hotel lounge, a gym, and wifi. The wifi was decent and you could connect as many devices as you want but it did slow down sometimes and was not always the most reliable. I did not try the bar nor restaurant but did see lots of people going there so it seemed popular. Overall, it was not an impressive stay at Melia Milano. This hotel was outside the city and is in a former factory so one would expect bigger rooms but the size of this room is what you would expect at a hotel closer to the city. The customer service was also lacking as we connected with the front desk staff many times and throughout my interactions only staff person was actually nice and helpful while the others barely did their job and barely provided any support.

Out of the hotels in Milan city center, this is definitely one of the better hotels in Milan. I've…read morestayed here a couple times now. They have a responsive front desk and a doorman that can help you call a taxi. The location is absolutely the best. It's close to a subway entrance, quick minute walk to the duomo and the Galleria. All the shopping is right here which makes it so convenient. This area is space to walk around, even late in the evening. The hotel rooms are super clean, modern and spacious - which is hard to find in this area. Highly recommend !

Great hotel, great location (actually perfect location). I would stay here again. The rooms are…read morewell sized and the air conditioning works well. The one downside is the poorly designed shower - water gets everywhere. They also had a lot of security inside - I think because it's so downtown that maybe they get stragglers coming in but I didn't notice anything bad. It felt safe.

I had the absolute pleasure of staying at Art Hôtel on a business trip. The hotel checked every box…read moreon my ideal stay list. A warm and welcoming staff, fantastic location, steps away from the beautiful Canal and close to the Metro. The hotel is tastefully designed with a lovely breakfast room and multiple indoor and outdoor seating areas. And a rooftop and spa area that I didn't get a chance to enjoy. My room was clean, modern and well appointed with a small outdoor space. A toweling robe and slippers were a lovely addition. The hotel breakfast was quite extensive, fresh and delicious with kind and attentive servers. A special treat was the happy hour with an impressive selection of complementary hors d'oeuvres. The Art Hotel met and surpassed my every need and more.

TLDR; abusive staff member and inhumane practices…read more The worst hotel I've stayed at my entire life. Very rude and stalker front desk man who clearly hates his life to be obsessively monitoring each guest. He doesn't understand customer service or basic human decency at all. Just the one man with glasses (sorry I don't know his name) ruined my whole experience. I would never recommend this hotel. If management sees this, you should consider hiring someone else to take over the night shift. It was unbelievable. It was so bad that I had to book another hotel just to get away from this inhumane man. Really! I'd rather pay more to be treated with respect and have my own privacy at a so-called 4 star hotel.

This hotel is located a little bit outside of the city center, but is good available via metro…read more Accommodation is fine. Room was quite big and bright. Bed was a king size bed which was really amazing! Service was very friendly - at the reception as well as the concierge. Service at the breakfast bar could be a bit faster, but it was ok. Breakfast menu was very good. Spa area was a bit smaller than expected. Pool was quite large. Sauna and jacuzzi were very small and location in general not too comfortable. Employees could speak a bit better English. In general: price quality ratio was fine. Some deficiencies in service areas. Definitely can be recommended.

What a mistake to book with this hotel. During the worst Coronavirus outbreak, I tried to…read morereschedule my stay, not get money back but to reschedule, Hotel's response was nothing is wrong in Milan and everything is OK, request was denied immediately. How could everything be OK when all the schools, Universities, tourist attractions are closed. Five cities around Milan are on the lockdown because of the virus. Why would anybody want to stay in hotel that does not care at all about human safety and well being.