Purchased scooter in 2023 and paperwork to title and register it was lost. Contacted the company July 15, 2026 to request new documents. Company returned my call and email THE VERY NEXT DAY!!! Great company to work with and very accommodating! New! More ways to react to reviews. read more

Amazing service very helpful they help me in such nice way excellent service i will definitely recommend to friends and family

No issues so far. Nice looking and great riding. Everything works as advertised. Its a heavy scooter, which gives it a great feel and ride. My only complaint is the lack of instructions on how to accemble. You have to guess where all the parts and screws go. If you have any mechanical knowledge, its not to bad. Don't expect any assembly help from the customer service line. There standard line is "hire a mechanic to assemble it". Overall I'm very satisfied. Quality seems OK so far. Keep up with frequent oil changes and maintenance. Enjoy your riding. read more

Customer service was great. Product was as described and delivered in a very timely manner

I've spent weeks looking for a starter for my baby 250! We walked in at 5:40pm walked to the parts section and all my husband did was hold up the part and the gentleman called the part immediately!!!! Price was reasonable and we were in and out in under 10 minutes!!!!!! read more

The bike is awesome! Customer service is great.. they are very helpful when you reach out help or concerns!

My purchase of a 49cc scooter went 100% perfect in every way, I was really amazed as Ive had poor experiences with another dealer. I wound up getting an HHH scooter which looked virtually identical to the Tao Tao's Ive had, however, it has much nicer rims. Overall I think the appearance and all of the HHH is better than the TaoTao, moreover- the steel cage it was shipped it showed a LOT more care in forming the various braces and padding them, it even had 3/4x3/4 kick rails welded on the bottom, it was a much better made shipping cage. It arrived on Weds, the MCO, bill of sale and paperwork all arrived in the mail Saturday. I did have one problem with the MCO not the dealer's fault, my state NOW requires the MCO contain a statement that the max speed is 39 MPH and it didn't say that, so I sent a message thru Amazon Sunday and was amazed to get a response from Chris on a Sunday; Hi, I may run into a problem registering this scooter, per the Iowa DMV; "The key to whether a vehicle is a moped or motorcycle is its maximum operating speed, as certified by the original manufacturer. The speed of a moped cannot exceed 39 miles per hour on level ground unassisted by human power. The top speed of 39 mph must be printed on the manufacturer's certificate of origin. If the vehicle is a moped, the MCO must state that the vehicle's maximum operating speed is 39 mph or less." My MCO does not specifically state this at all. Aug 18, 2024 12:57 PM All offices are closed for the weekend, can I pls get back to you with more info on Monday..? Thank you for your patience in this matter The person in charge of the MSO dept and and who would know more this comes later in the day on Mondays. I will forward your concern to him and he will respond to you soon as he is in the office on Monday. I am very sure the MSO dept can update all info that you have requested on the Title . We have sold many scooters to Iowa in the past years and they have never asked for more info on the MSOs...? Did you go to the DMV to register the scooter..? Chris Hi Chris, thank you! as I understand it, Iowa fairly recently changed the moped law to allow for slightly higher speed- 39 mph (it was 35 I believe) with the provision that insurance is now required, and the 39 mph max speed statement being required now on the MCO the actual statement is on the DOT web site now. -- So I rec'd a call from a lady from NTX Powersports this afternoon and she confirmed with me what I needed, sent via text msg to me a photo of the replacement, fixed MCO for approval, it looked ok to me, and within a few minutes she already sent me the tracking number for it and it will arrive tis Friday. I do plan to buy a 2nd scooter from NTX Powersports before long! A+++ for customer service and promptly taking care of the transaction. read more

it was a really bad service we try to buy a tired for the scutter he sell it to us but It was a wrong side so we return to the shop and he react very mad and didn't want to sell us nothing thay was a really bad coustumer service read more

All the people who write negative reviews about this place/process/quality probably shouldn't have bought an "assemble-yourself" China motorcycle. If you don't have the skills to assemble it and figure out the related issues... don't buy it! I bought a 125CC Boom Vadar clone from them and couldn't be happier. The purchase online was easy. I did have some concern when they called shortly after and asked me to send them photos of my drivers license and the card used in an email to verify it was me. But I covered up some sensitive info... sent them the photos... and didn't worry much about it. That's the only reason they get a 4 and not 5 stars. The bike shipped shortly after that. They gave me tracking which was great. A few days later the shipper called to schedule delivery. I got the bike on a pallet and in a crate. FYI: It's a heavy pallet so get the shipper to place it in your garage or some other spot so you don't have to move it! After I got the bike I called NTX and gave them the VIN via text message as requested. They confirmed it was me and a few days later I got the title and required paperwork without any issue. Incredibly easy. It took me about 6 hours to tear down the metal shipping frame, assemble the parts, check everything, and do a test ride. I found a few problems but nothing that Google and YouTube didn't help me fix. I've changed out the crappy fluids (engine out, fork fluid, etc.) that come with the bike and put quality stuff in. I'm doing a very slow break-in on the engine with just some small neighborhood easy-rides. Overall it was an simple process. The bike was a gift for my GF and as a new rider... she's loving it so far. read more

Bought a 125 for my nephew he loves this bike. Forgot to get the certificate of orgin from them. But when I call they worked with me and are sending it my way. Bike is now a few years old and still good little bike. Will buy more from this company. read more

This place is horrible as far as service and being fair. When I went in they charged me a $500 deposit and would use that against any work done. After about 3 weeks they told me I needed a fuel pump. When they couldn't find one I sent them a website to get one. Again they couldn't find one. So I picked it up and they KEPT my full $500! Amazing. I didn't know but my neighbor down the street works on them so he found a fuel pump in Garland and after 2 days had the UTV working. The fuel pump was $186 but it works well now. Run from these people. Funny he offered to sell my one there and would give me $2000 on my UTV that I paid $7500 for and only has 350 miles on it. read more

Great customer service! Very helpful and very good communication! Helped me with all i needed genuinely.

Great little scooter. I'm 6 foot 175 pounds and this 150cc can really haul. No power loss on hills. Came with everything I needed to have a complete vehicle. The crate was packed well and it was delivered right to my driveway. No hassle and received it pretty fast. Insurance is really inexpensive on these so it's perfect for getting around town. Quality product with quality customer service. read more

I came here to buy a few atvs for my nephews. Great prices and great customer service! The kids loved them so much! read more

NTX Powersports - Motorcycle Dealers Near Me - Dallas, Texas

I bought 2 items one Db-x18 125cc and another one for my kid Agb-34 110cc. competative price from other website's and fast shipping!! Me and my son really like the way it comes!! read more

Simple and easy purchase. Staff helped prep and load the mini quad into my truck. Only took debit/cash. My child really enjoys the mini quad. Has a speed governor that is easy to adjust. Remote kill switch doesn't have a very far range. read more

NTX Powersports - Motorcycle Dealers Near Me - Dallas, Texas

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this 2020 roma scooter's a great bike i highly recommend for a fun time and a starter bike you won't be disappointed

I bought a 110cc quad for my nephew. It looks and runs great . My nephew loves it. The customer service is great too. When you buy a Chinese Atv you are taking a chance . Just like anything else. But these guys keep up thier inventory . Everything there looks and runs great . So I highly recommend them. Great products great prices friendly staff. read more

NTX Powersports - 110cc quad from NTX POWERSPORTS . - Motorcycle Dealers Near Me - Dallas, Texas

I bought 2 TAO 110 quads from them today, when I got home I noticed that the steering is messed up on one of the quads when I got home. I drove from Waco to Dallas to buy these quads. When I got home and noticed, I called to let them know and asked what they were going to do about it and the person who answered the phone said, "It's not my problem you didn't catch it before you left." That is not customer service. I had already had a bad taste in my mouth when I got there and I was charged an extra $100 for each quad than I was quoted in the phone for the assembly fee. The fee wasn't mentioned and the one quad wasn't even assembled correctly. Also, they only take cash or debit and scan your drivers license, sound like a scam and they aren't paying taxes. read more

ok, i have been using them over a year now, "mj" is very helpful and has fixed several bikes and atvs for me that no one else would touch or messed up more. his prices are very fair!, i drive about an hour to get there and am always pleased with their work, great people, hope he is there for many years to come :) read more

This is the MOST BULLSHIT ASS PLACE ON HARRY HINES I HAVENT HAD MY TAO dirtbike a whole year and done had more problems out of it then anything they dont like to fixx nothing they only fix it to have your product running for when you show up to the shop i drove back and forward from Louisiana to get my son dirtbike i done spent over like $900 and the bike is still a piece of SHIT got my son bike all the way back to Louisiana and now it want start and before that i spent 150 for him to fix some seals so overall thus place is bullshit and they dont stand behind none of they warranty information read more

NTX Powersports - Motorcycle Dealers Near Me - Dallas, Texas

Commitment Commitment Commitment Commitment to our customers Commitment to our customers Commitment to our customers Here at NTX Power Sports, we know that you have a choice when purchasing your next powersport product. This is why we will meet all your expectations and go above and beyond the call of duty. We know that the other companies out there will brag about their top quality products and unsurpassed customer service, but how many are going to be committed to you? How many take the extra step and make sure that your taken care of from beginning till the end? You may ask how we know that we can take care of you, because we know exactly how they will treat you. We have purchased products from all the other guys, and I will gladly discuss any questions you have for me about them. Give us a call and find out. NTX Power Sports read more

Great service and mechanical work! I took an antique go-kart in for a major engine replacement that required steel frame modifications. Allan the owner was very good to work with, and gave good communications and honest with pricing. Lupe the mechanical expert did a great job on the workmanship and my 1960 Shriner Car go-kart is back on the road. I highly recommend them. read more

Really good and knowledgeable mechanic! I purchased a Tao 10 dirt bike and had issues. The mechanic fixed it in under 10 minutes. I would definitely recommend going here. Excellent customer service and extremely nice staff. read more

Terrible experience. New moped owner. Needed parts and he sold me 2 items for just under $100.00. I found out later that I could have purchased those same items on Amazon for just under $30.00. I feel ripped off and will NEVER go there again. read more