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    Nss Insurance Services

    1.0 (1 review)

    Services - Nss Insurance Services

    Pets

    Car and truck insurance

    Life insurance

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    Matic Insurance Services

    Matic Insurance Services

    (13 reviews)

    Brewery District

    Andre was very easy to work with and Matic helped us save thousands on our home and auto policies!…read moreHuge thanks to them!

    f I could give zero stars I would. Dealing with Matic has been difficult and frustrating…read more The sales agent that we worked with, Andre, had no attention to detail and did not return calls. It seems he's only interested in writing a policy to get his quota or commission and doesn't care if he makes mistakes or even finalizes a policy. He made basic mistakes and instead of correcting them he placed the burden on us to get them fixed. On our homeowners policy he put the wrong name for the second owner. He said he could not fix that and we'd have to work with customer service to get it corrected. That took many phone calls and much back and forth paperwork. On our auto policy, he again made a mistake on the name and we had to work with the insurance company directly to get that fixed. On our umbrella policy (which, after a month, we have not been able to finalize) he told us the policy was in underwriting and he'd get back to us "tomorrow"; after that he said customer service was working with underwriting to get the policy finished. It turns out 1) we needed to provide more information that we were never asked for and 2) customer service was doing nothing. After speaking to customer service we were told the agent would have to finalize the policy....but, of course, the agent does not return phone calls. I did ask to work with another agent and customer service took my number and said they would call me when an agent was available to speak with me. When customer service called, they told me I could be place in the queue and it would be a 25 minute wait. But what happened to "we'll call you when an agent is available". I asked twice to speak with a manager and was assured that someone would call me -- in fact I was told my request would be expedited. After 3-4 days I have not heard from anyone. Dealing with this company was way more work that it should have been and I will never use them again. I advise anyone looking for insurance to avoid this company.

    Slyman Insurance Group, John D. Slyman Agency

    Slyman Insurance Group, John D. Slyman Agency

    (2 reviews)

    New agent for me and I enjoyed working with Ernie. Thank…read moreyou so much. We were able to save on each policy we placed with Nationwide. Support has been great. John, Amy, and Karen are great people to work with as well.

    You cant force someone to want to help you. 2 weeks ago I called looking for help. I had already…read morespent the past week trying to figure out which insurance to go with, so making this call meant I made my decision. Ernie wasnt there...a woman took down our info and I told her we were interested in car insurance, renters, and pet insurance for our 4 pets. Clearly understanding how much money we wanted to spend, she called him upon us hanging up and called us right back with a date he was free. My aunt ended up dying the night before our meeting so I pushed the date back 2 days. He was supposed to call us with a time to meet but never did. We called that morning, being very pressed for time being that our car insurance was expiring that same day. He didnt pick up, nor did he call us back. All of my research gone...all of the time I took trying to find the perfect insurance and perfect agent...gone. He called us back 2 days later claiming we were supposed to call him and he had such an attitude like it was our fault he lost the sale! What nerve!! So Ernie, if you read this...you messed up big time!! You lost out on a ton of sales from us and pissed us off enough for me to write this review and tell my whole family. Nice going... I really dont know how you came with such high ratings when we practically had to beg you to meet with us so you could take our money. My mistake. I know now to avoid you and make sure my whole family and all my friends and neighbors know to avoid you.

    Nss Insurance Services - petinsurance - Updated October 2026

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