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    NPG Computers

    3.0 (2 reviews)
    Open 10:00 am - 5:00 pm

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    Services - NPG Computers

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    2 More Services

    Laptop body repair

    Laptop support

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    8 years ago

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    David D.

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    Ask the Community - NPG Computers

    iMechanic, Apple iPhone Repair

    iMechanic, Apple iPhone Repair

    (12 reviews)

    I took my laptop in to have the screen repaired, which resulted in me waiting 3 weeks for a new…read morescreen to come in. I had been told that it would take a week at most for it to arrive, but alright, no big deal. Later, when I pick up my laptop, it turns out that during the repair process the NEW screen had somehow gotten cracked (a minor crack, but noticeable) due to an employee error. This was freely admitted. Fortunately, they were willing to replace the brand new screen free of charge, I just had to wait another week. Well, it has now been 2 months, and I have not heard back from this place. Overall, I am pretty disappointed, although my initial problem was indeed fixed.

    The cost is a great value. They're fair and honest. I went there to get my phone screen fixed, they…read moredid it cheap, excellent and I had my phone back about 2 hours later. Another time I went to get a pair of Beats Solo3's fixed (over ear headphones) and they warned me before hand that there's a chance that the process would cause them to no longer work after the repair. But they said if that happens, they'll replace them with an equally used pair at no extra cost. Sadly, they didn't work after the repair, and just a few days later they called back and said that the new pair came in and I could go pick it up. The new, used pair they gave me looked great, it was in almost perfect condition. That was at least two years ago and the headphone still work perfectly. Overall, iMechanic is an amazing place, and they repair almost all electronics if I remember correctly. Not just iPhones.

    NPG Computers - itservices - Updated May 2026

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