Needed to find a cleaning company. Zen Clean Solutions was recommended. The experience was…read moreexceptional. The owner, Jen, was there with her team for the first visit, which was really impressive. The team works very well together. They are highly efficient, very thorough, and the pricing was excellent. Will be a long term client!

Jenny was prompt in answering my telephone call, explaining the services and scheduling an…read moreappointment. Jenny brought up a discount if my house was clean enough and "up to her standards" since I had a cleaning service until the week prior. The amount for the service was a little unclear, but I felt I had a ball park figure and it would be ironed out wjen we met face to face. Jenny checked in with me the day prior as a reminder, to ensure everything was still ok to proceed. Three ladies arrived on time and began cleaning. Jenny arrived shortly after to look over my residence, we discussed doing our dishes this time and as part of our re-occuring service. Jenny told me that my house was very neat and tidy, then gave me a price that did not reflect any discount. The ladies did clean for 3 hours. I returned home and the ladies had already left. I found a sink full of dirty dishes (which was discussed to be done), none of our 5 ceiling fans were dusted, our garbage can was empty but no trash liner was replaced (which we had a large box of bags directly next to the trash can), two of the small bedroom trash can liners had large holes exposing the entire bottom of the trash can, a paper shredder bin next to our computer desk was not emptied and our couches were not wiped down. I contacted Jenny about these issues. She said she would discuss this with her workers. I waited the rest of the day and evening to hear a response, but did not receive one. Ater arriving home, my wife was very upset with paying the amount we did and receiving such poor attention to detail. We have had a cleaning service for over 2 years and have never experienced anything close to these issues, lack of communication if deficiencies were communicated and such a high price point for sub-standard work. I took several photos of the items listed above and sent them to Jenny with no response. If I were looking for a thorough cleaning service, with excellent customer service and at a reasonable price I would look elsewhere. I really wanted to like Jenny and Zen Clean Solutions, but they missed the mark by a long shot!

Had an urgent need to clean the carpet at my end-of-lease apartment. I used the Yelp service to…read morerequest multiple quotes. Charles from CM replied with a very competitive quote AND the fact that he provided the service the next day (Sunday). I appreciate the prompt response, courteous service and quality of the work. The landlord of the apartment was very satisfied and so am I. Thanks!

Hired to clean my one bedroom apartment. Very professional and thorough. Highly recommend for home…read morecleaning.

This company has no compassion!! I was going to use them for…read morethe first time this morning, I had to cancel because my dog was bitten at the dog park last night. They had the nerve to charge me 40 dollars for cancelling!!! Never should a company charge a cancellation fee!!! Especially a first time customer!

Property owners looking to use this company for "move-in/move-out cleaning" should be cautious…read more Take a look at other reviews regarding this service. They only clean for three hours, and if you ask them to focus on something like the fridge, they may not properly clean other areas. In my experience, they left my kitchen cabinets, countertops, and bathroom surfaces covered in dust, grease, and dirt. When they finished, they didn't check in with me, the homeowner, to make sure the job met my expectations. Instead of apologizing, the manager dismissed my concerns with a careless response. This is an hourly cleaning service, not a true move-in/move-out cleaning. I regret not taking more photos to show how poorly they cleaned, as I had to spend the night finishing the job for my tenant. BEWARE.

Mayra cleaned my mom's home recently and she was very pleased with the results and Mayra's…read moreprofessionalism.

The past two visits we have had the pleasure of working with Cindy. She is very detail oriented and…read moreI haven't noticed anyone prior to her cleaning individual window blinds and windows. Our toilets also look day one, new! I hope we get to work with her again in the future.

Disappointed!! I hired this company to come clean my house, including the refrigerator and the…read moreoven. A half an hour before they were supposed to arrive... They sent a text message saying that their crew was involved in a car accident and needed to go to the emergency room! They asked me to reschedule to a different day (reading other reviews, I see this excuse was used in the past) Because I have family coming from out of town, in two days, I needed to find another cleaning service at the last minute! It turned out to be a huge inconvenience for me. I was disappointed, inconvenienced, and I have lost trust in them. I would look elsewhere.

I hired Loyalty Cleaning & Management for few months already and finally write them a review now…read more As we were moving out and selling our old house, searching online and found them, I called Eric for a few times and we couldn't reach each other at first, but I was glad I reached him finally. Eric asked me detailedly about the size of our place, how many windows, doors we had, type of floor. Try to tell him as detail as you can, he charged me the same as he wrote in the contract, no extra charge. When the day came, Eric & Brittany got to our place on time, as we had nearly 3000 sqfl and only 2 of them to clean it, give them enough time to do their job. They get paid by size, not by hours, they will be there as long to take to finish their job, I like that. Finally they used 8 hours total to clean our house, they missed a little here and there, but just go through the whole place with them and let them know, they will clean those missing spots for you. They are friendly and sweet and they did such a splendid job. Also as they don't get credit card and I had no cash with me, they went with me all the way back to my new home ( glad it's not too far ) to collect it. Thanks for their thoughtfulness and I definitely highly recommend them to everyone who need someone to clean your place.

Great service. Highly recommend. Much better than the rest. This is a worry free and hassle free…read moreservice. I have nothing but good things to say about this service experience.

I've been using Gloria's Touch House Cleaning service for over 4 years and I'm very pleased.. They…read moreare meticulous, courteous and always on time. What ever your housekeeping needs are, they will take care of it.

I can't say enough about Affinity Cleaning. I have been using them for over a year now and they are…read morethe best. The ladies who come to my apartment are thorough and efficient and do an awesome job! They even clean my front door. I would recommend them to everyone. Love them!!

I am very happy with the service from Affinity. They are flexible, always on time, professional…read moreand thorough. Thank you!

If I could give Constantine 10 Stars I would, she does excellent work. She cleans really well, I…read morewould highly recommend her.