The Cremation Society of Illinois in Mt Prospect made a very difficult time easy as it possibly…read morecould be. We initially met with Mike and he was great - compassionate, informative, patient and extremely supportive. Losing a loved one is confusing and scary but the whole team held our hand and walked us through the entire process and for an extremely fair and reasonable price. We are so very grateful for their support and caring way of doing business. Thank you so much CSOI!!

It had been my parents' express wish to be cremated when they passed away, so in keeping with their…read morewishes, when the time came for both of them, we called the Cremation Society. They were wonderful. These people are not out to make money on a family's grief; they are sincere, compassionate, understanding and so patient. Their handling of both my mom, then my dad's passing was swift and caring. They are wonderful professionals. Their office on Northwest Hwy in Mt. Prospect, IL was beautiful and private. Nothing morbid, nothing insensitive. Very dignified and classy!

Kindness Matters!…read more Thank You for caring for my Dear son's final arrangements in a caring and professional manner. Your Service is much appreciated during these difficult times.

I'd like to thank the staff at Caring Cremations for taking care of my mothers send-off. The entire…read moreexperience was handled with grace and care. Thank you Caring Cremations Andre Rogers

Very helpful signage visible clearly from the street for out-of-town guests who don't know the area…read moreand venue at all. There was also a covered entry which facilitated drop off and pick up without worry for inclement weather. And appreciated the very large parking lot to accommodate the many driving guests that came to the funeral we attended this past weekend. The facility was open and airy with very high ceilings which gave a feeling of spaciousness which was very important for some of us who do not want to feel crowded in during a time of grieving even if it is communal. The staff were very attentive and quietly present, overseeing and making sure guests knew where everything was. There was an excellent screen to facilitate photos being cycled of the deceased which helped guests feel connected through memories. There was a kitchen/table area where food could be handled and set up with coffee and tea available in addition to a water cooler. There was a side room with a couch for those who needed some quiet, family and elderly utilized that space. A cloak room made it easier to take off winter coats which made guests feel more welcome and comfortable. When we accidentally left our traveling bags behind in the cloak room we were able to reach the funeral director Julie Shim who stayed later to make sure we could pick up our suitcases for our travels early the next morning. Outstanding professionalism and customer care.

Oehler Funeral Home was just fantastic. My father in law passed away unexpectedly and we cannot…read moreexpress how grateful for the help and wonderful service that was provided for our family. Julie Ro was so kind and compassionate throughout the whole event. The facility was perfect, the service was amazing and the show as well as portrait were just great. I cannot recommend them enough.

When my 90 year old father was put into hospice early March, we were struggling to find a funeral…read morehome which is affordable and within our budget. The Rainbow hospice chaplain told us about this place. My father wanted a simple cremation. When my father passed away March 10, they came at the home (Glenview Terrace) immediately to collect him. Russ (I believe that was his name) was an amazing individual. He took care of my dad exceptionally well from his room and unto their service car. He did this all by himself. He was a very compassion and kind person. We had to provide an urn since they do not carry one. A week later, Russ gave us a call for us to pick up dad. If you need an affordable priced cremation, this is the place to go. You just need to talk to them and explain your situation.

This funeral home and their staff are very nice and comforting. We met with Audrey who couldn't be…read moremore pleasant and professional. There facility is modest and well kept and I would hope that anyone looking for this service would give them serious consideration.

After experiencing a sudden and unexpected loss (the passing of my mother) this business came to…read moreour rescue!! Of all the funeral services/homes we had talked to Alt Horizon was without a doubt the best there could be! Truly compassionate with professional care as advertised! They were more than willing to work with us to plan the best service at what we found to be an unbeatable price! The services were perfect and the prices much better than we had been quoted elsewhere. Hopefully we will not be needing them again for a long time, but if and when we do, this will be our first and most likely only call!

When my dad passed in April, it was hard to understand what would need to happen next. Doug and the…read moreentire CCO team was extraordinarily helpful, patient, and kind at every step of the process. From initial information gathering, planning, the private viewing, church service, to the graveside interment, Doug ensured nothing was left to chance. The on-site team and office staff were so clearly committed to serving my family, guiding us gently through the arrangements and difficult decisions. We are so eternally grateful for the support and service.

My daughter was only 29 and I made a couple of appointments and never showed up I honestly thought…read moreI had more time but I didn't. I received your call on December 29 that my daughter was about to be incubated at Northwestern Hospital in Chicago and at that moment I packed a bag and drove to Chicago and stayed until her passing on April 13, 2026 after Brittany was treated at Northwestern and rarely there was nothing more that could be done she had encephalitis and lymphoma cancer so for four months she fought a hard long battle . My daughter was transferred to Kindred North Hospital investigation, and only lasted a a few days there before she passed and when the time did come I contacted Doug originally and he said just call us when it happens and we'll pick her up and we'll deal with the money and everything later.. actually I couldn't call, but my cousin did make the phone call and then later after she passed, I was able to go online and complete all the pertinent information but he was very professional and when I did pick up the Urns he made it a priority to come out and meet me and offer his condolences very professional service. The only complaint I had was the lady who took care of us seemed a bit cold, but I guess in that type of business you become cold well perhaps that happened to her she didn't offer condolences nothing just let's get this business over with. If I asked a question she didn't know she didn't even try to find answer.I Again I am horrible with names, but this young lady was very compassionate and helpful I was unsure if I was going to be able to drive back to Tennessee or have to fly and she provided me with a free box to ship the urn. irregardless if I ever had to use them again, I would. I live in Tennessee so it's not going to happen, but that was my only daughter who died at age 29. Doug, appreciate your outstanding service and your personal effect on your company. I mean job well done..

My family has many plots here and I can say that over the years the maintenance has gotten worse…read more It used to be so nice there and the grounds and grass well kept and nicely cut. Well not anymore. Even when they cut the grass it's left at such a high length. It never used to be this way. It used to be beautiful there. So disappointed. My family there would be ashamed. So many dead flowers and floral arrangements just laying around. When I got her and see that we pick them up and fix them or throw them out. Maintenance run over pieces and don't care. Just sad. You can do better. fresh graves left with dirt and no coverings even still. Do better as a catholic cemetery.

I recently lost my mom. She is in an urn in a glass front niche in the mausoleum. I felt that…read morethe office staff was cold and inconsiderate. They spelled my mom's name wrong in the paperwork and were very nonchalant about it and offerred no apology. This was when I went to the office to sign paperwork on the day of my mother's funeral. Even after it was corrected and the paperwork presented to me again, they had her name wrong in one place. I was told it didn't matter. Well it mattered to me - this was my mother! You'd think that dealing with grieving families every day they could show a bit more compassion. I know it's their job and their every day, but I had experienced very nice people in other places on this journey (funeral home for example) that knew how to show compassion with warmth and good humor. I don't think the people working there are necessarily in the right jobs. I am not in need of a great deal of comforting nor am I prone to hysterics... just maybe don't spell my mother's name wrong and act like it's inconsequential. I don't particularly care for the glass front niches but that was our choice and made for some family reasons but the whole experience left me with a bad taste. I didn't price compare as it was where her grandparents were and I recognize it's a business but I question whether I should have just had her sit on my mantle.

They were great! We were one of the unfortunate people who were scammed by Gast. When we went to…read moreTroost they were unbelievably great. I highly highly recommend them.

My experience with the All Saints Office of Troost Monument has been horrible and very frustrating…read more I initially went into this office 5/1//24. I requested some engraving and maintenance to an existing stone. I was told that it would take 2 to 3 months. At the end of June, they told me that I needed additional paper work completed. I completed it and went to the office 8/1/24 and they told me it would take an additional 2 to 3 months to do the work. They had not even started prep work (tracing, etc.) . I did pay them. When I would call, they would have to look up my order and nothing was being done. I believe that I was a low priority over those buying expensive stones and that my work was at the back of the line. The work was finally completed 11/6/24 after I had requested that my money be refunded. Then on 11/26/24, they sent me an invoice for the work. They had cashed my check 8/14/24. Other Troost locations might be more competent but I would never recommend working with the All Saints office.

Patrick made one of the hardest weeks of my life so much simpler. His patience, understanding, and…read moreclear communication helped immensely. 5 stars are not enough.

From the moment I reached out to Patrick Griffin, He was…read moreimmediately available to assist me with arrangements prior to and following my father's death. Patrick did not make me feel pressured. He kept me informed but did not overwhelm me with more information than I could process. He was very kind and supportive. Patrick made the process less stressful for me . I am very satisfied with the services provided and highly recommend National Cremation Service and Patrick Griffin.