We had an unfortunate experience with our 8 year old son trying on special contacts at this…read morelocation. We were not thoroughly briefed before the appointment that staff would not be allowed to assist him with the contacts, and that parents weren't supposed to be in the room while he was trying them on. This was a traumatic experience for our son (the contact got stuck in his eye and the doctor had to use a small plunger to pull it out after I begged them to) but especially traumatic as parents watching our child struggle while the staff did...nothing. I hate leaving negative reviews but parents need to be told EXACTLY what to expect so this situation doesn't happen again. No, we will not use this business again nor can we recommend it.

Terrible customer services! I ordered my contact lens few times. Payments were charged but no…read moreproducts received. I had to call and asked to find out that they never placed the orders. It caused long delay and they never called patients to inform issues occurred. This time even worst, I waited 2 weeks, never received my product. I had to call again. They told me my prescription expired after 2 weeks!!! Never call patient to inform issues occurred, payments charged but no products received!!! Do yourself a favor, don't do business with this eye clinic!!!

Super friendly staff, and fast service. They don't have the biggest selection of frames, but they…read morehave good frames. I'll go back.

I have never written a review before but I feel compelled to do so for Dr Godines. As a senior, I…read morehave been to many eye doctors but none have compared to Dr Godines. He is so pleasant, kind, understanding, professional, and very thorough. We drive from Leavenworth just to see him and he makes it well worth the time and effort and so appreciative as we are of him. Krista is also very pleasant and knowledgeable. Thank you so very much, Dr Godines, and Krista as well! Jim and Sandy

Can't praise enough. Very easy to work with, very knowledgeable. Goes beyond to make sure we are…read moretaken care of, healthy and happy.

From making appointments to insurance billing, the staff managed everything seamlessly and I really…read moredidn't have any issue with co-pays or anything, since Eye-Q Vision is in-network with my insurance. Dr. Hamasaki is really great; he is knowledgeable and addresses my concerns. Highly recommend this place!!

Best service you could ask for in eye care also they have a wide selection of stylish framesread more

If you have astigmatism, consider a different place since Dr. Wong will charge an additional $135…read morefor fitting contacts. Our insurance did not cover this part of the routine eye exam. My wife's doctor before did not charge her for this, and my eye doctor also will not charge for it. Kaiser Permanente's eyecare will not charge for it either.

I was researching for a new doctor for my dad and I was checking out Dr. Swedbergs because of a…read morereferral he got. When I found out Lynn is managing this practice, I had to warn other people about her. I heard the main doctor is great here, but if she is the helper for the doctor, I would be careful. She talks about things she doesn't know anything about because she thinks she is so smart and above the doctors and will tell you things that are incorrect. She would argue with you because she thinks she knows better than the patient or their family members. It is so dangerous, I had to take my father away from the previous clinic that she worked at because of this assistant. She would say things that would contradict the doctor because she "thought" the doctor was not 100% right about my father's glaucoma care. She even said my father had cataracts before the doctor even said anything! If she is training the people working here, I would be very cautious about the information they give you that isn't from the doctor directly.

Dr. Swedberg performed cataract surgery on one of my eyes several months ago and I'm pleased with…read morethe results. The office is both efficient and personable at the same time. Dr. Swedberg and his staff are pleasant to deal with and I think that they provide a high level of care. Parking is either right in front of their door or around the corner.

I would not recommend Edmonds Eye Care Associates to anyone. Since October, I have been waiting for…read morea pair of eyeglasses, and the experience has been nothing but frustrating and disorganized. Initially, the optometrist made an error with my prescription, requiring me to return two weeks later for a reevaluation. I had purchased my own frames out of pocket and gave them to the office to insert the lenses. After that visit, I waited weeks for the glasses to arrive, and by the end of November, there was still no sign of them. In December, I was told the glasses had finally shipped, only to be informed later that UPS had "lost" the shipment -- including the frames I personally paid for. Because of this, I had to return yet again for another fitting about three weeks ago. I was assured the new glasses would be shipped directly to my home. Unsurprisingly, they never arrived. When I called last week, I was told there was an issue with their lab and that the glasses would be shipped as soon as possible. When I called again yesterday, I was told they were still at the lab but completed and would be shipped. At that point, I asked to speak with a manager. A staff member told me a manager would call me back, but I never received a call. This has been months of delays, poor communication, repeated mistakes, and zero accountability. If you value your time, money, and sanity, save yourself the trouble and go elsewhere.

I chose this clinic based on positive reviews after a bad experience elsewhere for my daughter, but…read moreunfortunately, those reviews were misleading. Before scheduling, I confirmed that my daughter met the age requirements and that the doctor treated her specific eye condition. I also offered to transfer her records in advance and was told it wasn't necessary. Six months later, just days before the appointment, the visit was rescheduled because the doctor wanted to extend a holiday break. Then, on the day of the rescheduled appointment, it was cancelled entirely. Only then was I told, after reviewing her records, that the doctor could not provide the necessary testing and was not the right specialist. This was far more than an inconvenience. The clinic wasted six months of our time and delayed my daughter's care. Had they been upfront from the start, we could have sought appropriate treatment elsewhere. I recommend looking for a different clinic.

Dr. Samuel Seto, of Eye Clinic of Edmonds, is rude and unprofessional. He spoke negatively about a…read morepatient, with staff members, thinking he could not be heard. There is lack of communication between office staff and Dr Seto. The office staff confirmed my complete eye exam would be covered by my insurance that that was not the case.

Very good visit. Competent staff. Dr Seto has a nice bedside manner that exhuded care and knowledgeread more

Been going to him close to 20 years. Have upmost confidence in him. His staff is friendly, he has…read moreall the latest equipment to diagnose any problems.

Great Doctor! Very thorough and knowledgeable. My prescription is on the cusp and he was able to…read morewalk me through the pros and cons of the various potential prescriptions. Allowed me to try one with the opportunity to switch to his plan B if the first prescription does not nail it. He really listened to my concerns. He went the extra mile to make me comfortable about the approach that he was proposing. Great Doctor!

Dr. Sea is great. She is very capable at what she does, yet efficient and no big personality to…read moredeal with or manage. The office staff are very friendly and there is NO high pressure to buy glasses in the office. I got good tips on eye care from Dr. Sea, and good explanations to understand my prescription and such. The whole appointment only took 30 minutes. So nice and easy. I am thankful to have found them!

My daughter (10) has Amblyopia and we found this clinic in our network so my wife took her for her…read morefirst appointment earlier this year. It was poorly communicated and I thought it was poor communication between my wife and I as far as after care goes for our daughter. We took my daughter to the follow up and I've never had any eye issues in my entire life so I don't know anything about eye conditions so I had a few questions during the appointment. She, the optometrist, was super nice but seemed very rushed and answered as quickly (and vaguely) as she could. I was ultimately trying to get an explanation on what's wrong with my daughter's eyes. After the third time of asking the same question, she answered but still sugarcoating it for some reason. I'm not a child, tell me the truth and be straightforward! You're not doing me any favors by telling me simply "there's a SLIGHT change." So in the end, her prescription changed and we have to pay for new lenses which I thought was what I was paying for cuz that's what we were talking about right before I agreed and handed them my card. They call me back a few days later and say it's not covered so I'll have to pay the full amount. Then I ask what the difference is and they say no, you haven't paid anything yet. ???????? Apparently that charge was just for the visit and that's somewhat abnormally high for a copay ($65) and so I call them back and ask if none of the visit was covered or if that's the actual copay. I was told the she had to ask the manager then she never called me back and somehow not picking up my calls at all. Such a money grab. I don't know what they're doing there but they need to be re-trained on how to care about clients and understanding patients/parents. I wouldn't expect someone to go into a fancy restaurant and know how to pronounce the bougie names or even know what they are if they've been accustomed to steakhouses. Definitely not going back. How do you not know what you charged me for? I trusted you without questioning anything and now that I have the wherewithal to ask, you don't even know?? TLDR; they don't care to explain anything except the options available for taking your money. Unacceptable. 1 star only cuz I can't pick ZERO stars.