I am a medium brunette and had some balayage for summer. I wanted to tone it down for fall (which…read moreI've had done before successfully). I had a photo and video of the color I desired (which is just a toned down version of what I had). The dimensions were already in my hair from the balayage and my natural color. The girl tried to talk me into low lights which I was confused about. I asked to just tone it. Well, she did and my hair was almost black! I was so surprised and shocked. When I called the next day to speak with a manager she offered no help. And then told me to call her back next week! I'm sorry as a business owner I would call a client to check on them if they weren't satisfied and I would NOT tell them it was their problem. So typical of an average salon to take their mistake and tell me it's my problem.

I wanted to start off with stating the fact that the stylist I had was just simply amazing. She was…read morekind, compassionate, listen to what I wanted and did a great job with my root touch up and bang trim. Really my only issue is that I was not draped properly for my color service. I had just purchased a new white shirt with mini/low mock turtle neck. A towel was never placed around my neck/shoulders. When I got home, I realized the back/top of the collar of my shirt had gotten permanent hair color all over it. This was a huge disappointment. It was literally my first day wearing it and I really just loved it but it's pretty ruined at this point unless I wear my hair down, which I dont a lot. I understand my shirt of choice for this color service could have been different, but I also know there are things that can be done as stylists to minimize accidents like this. My only other quick take away was that I was hoping to liven up the highlights that I had that were dull/lacking luster and had faded quite a bit. I was hoping to feeling the tone of them but I didn't really notice a difference in color. But my hair was shiny and my stylist did an AMAZING job with my blow out and making me feel really beautiful when I left. Again, I was just so disappointed about the fact that my new shirt was ruined and the glaze to tone down/deepen the color wasn't really as noticeable as I had hoped.. but overall, I love this salon. The staff is incredible friendly and kind and I have no doubt that this was just a one off experience. I hate to leave negative feedback but want to compliment my stylists bedside manner, kindness and her over skill set which was clearly great.

I made an appointment on a whim here and I am so happy I did. I was looking for something local to…read moreme that didn't charge an arm & a leg for a trim. It is a beautiful salon, and right away I was offered a mocktail which was such a nice touch! They also had a variety of snacks too which is so nice. My appointment was with Gabby and she fixed me up after a bad haircut from someone else. She was super sweet and so fun to chat with. Another thing worth noting is the hair washing stations have a newer more modern design. This is the first time I've gotten my hair done and NOT felt pain in my neck. I was so pleasantly surprised by this. Definitely recommend.

I've had 2 appointments with Kaitlin now and she's amazing. This salon was a little intimidating…read morewhen I first walked in -- I'm used to my gal back at home I've been seeing for 18 years and is in a tiny town salon. But everyone here is incredibly nice! The place is clean, decorated super cute. I first went for grey coverage and a change / addition to my balayage (which was perfect) then a few months later I came back for a chop! I told kait what I wanted, showed her an approx length, showed her a few inspo pics and she NAILED it. About 12" off! I wouldn't go to anyone else in WI!

I made an appt to remove gel polish, get a regular manicure and a paraffin treatment to alleviate…read morethe drying caused by gel color removal. The appointment was March 18 2026 w Abby, who is an epic artist w polish application. She, unfortunately was on a long vacation when I went in a week ago concerned about the condition my nails were in as a result of the gel removal. I understand that everyone responds differently to any chemical treatment so I have no issue with Abby at all. However, my nails and clear polish applied after the paraffin started bubbling the same afternoon. I gave the benefit of the doubt thinking that it's something I can handle w an emery board and moisturizer. Nope nope nope. 3 weeks later my nails were shredding as soon as they breached the nail bed- they are weak, splitting painfully into the nail bed, keep shredding and need constant filing, clipping, etc. when I went in to ask how I could fix the issue, I was passed around to 3 people- none of whom were nail techs. They refunded $19-a random amount and not close to half of the cost. I was told by Madison in management that this is normal - and to use a product called Nail Envy. A week later, 34 days after the original appointment, my nails are still shredding and splitting. It is like acid was applied. The result is that I will not be able to get a manicure until the nails completely grow out - MONTHS from now. I know if Abby would have been present, she would have had better advice and would have repaired the nails to the best of her ability. Result - I spent $ for a manicure w paraffin so didn't cut corners, and will have hideous painful nails until they grow out. I'm upset that a nail tech wasn't available to advise, I was told I'd be called in a couple of days to see how things were and to get an informed answer, which didn't happen. I bought the Nail Envy strengthener and their cuticle oil as recommended by Grok(!). $36. I have had nothing but great experiences w Impressions until this debacle. I don't know what to do - management is inadequate for problem solving.

Just randomly booked for a brow wax. Loved the location, love the decoration and Becky did amazing…read more Looking forward to coming for nails and hair next!

I've had my hair done in other cities where I lived. New…read moreYork, Chicago, and LA. Being in the entertainment industry you have to have a great look 24/7! When I moved back to Mequon WI. in the late 80's It was very difficult to find a decent stylist. At one point, I would see my old stylist in LA when I would go out there on business trips. After going through many many saloons between Milwaukee and Mequon, I find TRES JOLIE SOLACE !!! In beautiful downtown Thiensville! Karla is amazing, she makes my every visit BRILLIANT! The staff is wonderful! Setting is very comfortable! Love Tres Jolie! Reed K.

disappointed ....won't be back. When a client is unhappy with the service provided salon should…read moremake amends to correct. Layout of salon is also strange.

My friend andI went here and I got my ears pierced with Dawn today. She did a great job and so…read morereasonable! The piercing was $25 and the earrings were only $21. Compare that to the kiosks in the malls which are highly expensive. She is very accomodating with appointments and works with your schedule. She is very knowledgable about ear piercing and she is a great stylist, I've had my hair styled with her before. I would highly recommend her salon to anyone!.

So WONDERFUL!! I could not be more pleased with Dawn and her expertise! I am loving my hair…read moreextensions! They are beautiful and natural-looking. Dawn is THE BEST at caring and consideration and she took time and care with me to discuss the best options for my hair. LGQ is just a beautiful place- lovely! I HIGHLY recommend Dawn as I've had only great experiences with her and LGQ.

I have been seeing Samon for years!…read more She is super nice, does amazing color and is seriously the best at haircuts especially if your like me and want the smallest amount cutoff to keep your length! If your looking for a hairstylist what are you waiting for check her out.

Samon is an incredible stylist. A true visionary at everything she does. I'm always excited to sit…read morein her chair because I know I'm going to love the outcome!

Nobody touches my hair but my wife and Rita... Rita wins! She cuts my hair like no other can!read more

From the owner: I offer on location formal hair styling & updos for weddings & special occasions. As a hair artist…read morewith over 30 years of experience in the industry I am now focusing on formal styling. I love the creativity involved & the positive energy that comes with being a part of once in a lifetime events. I'd love to meet with you and customize both a look and plan that fits your schedule & needs. It would be an honor to be a part of your special day.

Described the style of haircut I was seeking. The cut fits my facial features and is easy to care…read morefor. I received several compliments about my hairstyle . I'll be back

Just wanted a trim, told her I was growing out my hair, keep the length because I need to put it…read moreup for work... She needs to go Hack hack hack! Now what...so pissed off I didn't just stop her mid chop YOU GET WHAT YOU PAY FOR! LESSON LEARNED, the hard way Zero stars.

I have always been treated professionally by the Administrative staff and the student's during my…read morevisit. Prior to receiving treatment at Skin Alive my skin tone was blotchy and I had dark circles under my eyes. I was told by my prior esthetician that she could do nothing about the dark circles. After one treatment at Skin Alive it was like the darkness under my eyes was less visible,I would recommend Skin Alive to my family and friends. My makeup looks much better and I don't need as much. When I look in the mirror I can see the youthfulness I once had. I am always excited when its time for my next visit. I have completed 5/ 6 of my specialize treatments. Betty Erby.

Gail is THE BEST in Milwaukee/Mequon surrounding area! I have been receiving services from her for…read more9 years! I've seen MANY dermatologist due to rashes and acne, nothing worked! I was 32 and desperate to gain balance and clear skin! Gail's previous student referred me to her due to the complexity of my skin! I actively received 6 sessions of microdermabrasion weekly for 6 weeks.. I cried in tears of happiness! I've maintained microdermabrasion, hydro-facials and daily use of skinceuticals products. I recently had a bad break out and below is the before and after!!!! 1st session!! Gai is the face whisper!! Also women of color-she's Skilled!!!!