I have seeked notary services before to certify my documents and the booking process was much more…read moresimple. I only needed to give a call and walked in with whatever documents I had. If they cannot be certified, there is no charge and I just needed to come back with the right documents. Downtown Notary offers a lengthy booking process with multiple confirmatory emails consisting of terms and penalty charges for each category that you may commit before seeing the commissioner. The commissioner who addressed himself as "lawyer" would charge you a no show fee for whatever reason you are bringing the incorrect document as he claimed you're wasting his time which worths 200+ dollar per hours. He even gave me a deadline to find the correct document and bring it back to him to certify. Never before have I experienced such cumbersome and unprofessional service.

What an easy, breezy experience!…read more When I was told that I would need a document notarized, at first I didn't know where to turn. Luckily, I stumbled upon Downtown Toronto Notary and their clean, easy-to-use website let me book an appointment very quickly. How it works: you pick a location, which seems to always be a public coffee shop, and then you pick a time. Then when the time comes, you meet at said coffee shop, do what you gotta do and walk away with your signed off forms. The whole process was efficient and comfortable. Unfamiliar territory could not have been made any easier. Thank you!

Courteous and efficient. I needed a notarized passport copy and was in and out in less than 5…read moreminutes.

Instant is an understatement!…read more When you lose your passport, all sorts of stupid bureaucratic policies get thrown at you, including having a Statutory Declaration letter notarized. I have been putting this off for months but with a trip to NYC planned at the end of the summer my procrastination was put on notice. The secretary and the notary were sweet, friendly and even cracked jokes with me... Ikea lineups for meatballs are more stressful than this place. My service cost $20 and I was in and out of this office in less time than it took my father to circle the block to find parking. I hope to never have to go through Passport woes again but if I do I know where to go!

The business only allows 1 customer at a time. I got my…read moredocument notarized in 10min. All very smooth.

Went online as it says to book an apt hear back from them two days later after apt is confirmed…read more"you don't need to make an apt you can walk in" well I'm here now and already waiting 57 min with 4 people ahead of me since they only allow one person in the business. Very poor slow service, why tell people to make an apt if you don't accept them! Very poor business practices. When we finally got in the man inside was nice and efficient but the woman on the phone was rude and unhelpful.

Sheila was patient, fair and understood my need for a non-confrontal approach. She was incredibly…read moregenerous and completely "took" care of me. I would highly recommend Sheila for representation under any circumstances. She is highly respected in her field.

Really bad service - over-priced and they treat you like you are begging them. I went there to get…read morea Notary Public so that I can represent my husband in housing transactions. First, they charged me twice the price the other firm would charge, but I still go for it because of time matters. But then it turns out that they provide me a Notary Public that even my property agent can do it for me for free. There is no information to prove that they (witness) are not ordinary person like my property agent but a lawyer. So I called them to ask for a stamp with their name with lawyer title, firm name and address. They told me that I don't understand how it works and asked to talk to my property agent. Then my property agent who has worked in this field for 20 years called them, they claimed that my agent also knows nothing and they insisted that what they gave me was Oki. Anyway, they might be right and we might be wrong. However, in the whole process, my agent and us were very polite and patience, trying to communicate. They treated us, or every clients in their firm (as I observed), like we were a piece of trash. You try to be nice, but then that Chinese lady would be so impolite in anyway you could imagine. The lawyer seems to be okie at first, but when you have a different opinion, he would just tell you that you do know understand nothing and repeat that over and over without listening to you. I normally do know write bad reviews but this time it is really outrages. They would rip you off, try to trick you, and treat you like shit.

Because they missed out material I thought it was done, but it was not done. In closing my condo in…read moreBarrie Ontario October 2025. They were good five years ago, but it's gone downhill ever since

Jennifer, Sheryl and Lisa were the individuals I spoke with throughout my condo sale. They could…read morenot have been more helpful, kind and knowledgeable. They were patient with me and explained and answered any questions I had. Everything was done smoothly, effectively and timely. They were all so respectful and available whenever I needed to reach out. Thank you.

Dealing with this firm has become a complete dead end. After 8 months and 5 requests for…read moreinformation and / or updates on the status of my Mother's Estate going to probate;; there has been NO RESPONSE in any form. There has been no communication or contact from this firm since completing to an information questionnaire, (which needed 3 telephone messages to find out if it was ever received. ) Either this firm has very incompetent staff, doesn't need the business or is so unprofessional they don't understand how to deal with clients . This review is only part of the complaint I will be submitting in detail to The Ontario Law Society. I would NEVER recommend this firm.

I understand that a lawyer does not work for free, but I asked a simple question and received a…read moreHARD answer and I quote: "This is not a question I would answer free of charge. You would need to retain and pay me." I do know where I stand, how could I know your professioncy before even saying HELLO to each other? Disappointing.