Very personable and accommodating service, she was willing to come after hours at the hospital and…read moregreat communicator

Christina was very prompt and professional. And even offered to do more than was necessary.read more

Adore this local shop. They recycle, love dogs, and always have happy people working behind the…read morecounter. Thanks for being in Santa Rosa!

Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

This a well run, efficient business. We live near by, and use them over waiting in long lines at…read morethe local USPS. The staff are friendly, and able to help with almost any need that customers may have. My wife and I needed new photos in order to renew our passports. The owner helped us, and she was thoroughly enjoyable. She knew her stuff, helped us out and made small talk about traveling. We appreciated her attention to detail, and her friendly manner. If you need to mail.ship an item, I would recommend the UPS Store on College Avenue. You may pay a little more than the USPS, but the friendly customer service are worth a few extra duckets.

Dont shop here unless you have cash for small purchases. Horrible customer service made to feel bad…read morefor not having cash.

We were in a pinch and needed Monica's services fast. She was able to arrange her schedule and…read moreremain flexible to accommodate our needs while keeping us up to date through convenient texts and emails. I've worked with multiple notaries from many areas of California and must say that Monica is the top of my list in her area (and beyond!!). Thanks so much for your attention to our unique situation and superior customer service. Already looking forward to the next time we need a notary in your area!

Excellent prompt service to patient bedside at Memorial Hospital. Very professional. Reasonable…read morerate.

I needed a traveling notary on short notice. I called and Diana responded immediately. She made the…read morewhole process very smooth and accommodated us on a very time sensitive situation. I would recommend her to anyone needing a mobile notary in Napa or Sonoma counties. Tim M

For your real estate or estate planning needs, Diana is top notch…read more She has a high level of professionalism and expertise combined with genuine warmth and friendly humor that makes the experience a joy!

Excellent response time and completion of service. She was very flexible when I had to reschedule…read morebecause I realized I needed to arrange a witness in addition to a notarized signature. She even offered to help and bring along a witness if I could not find one. I highly recommend and will definitely use again.

From the owner: 707.791.4352 Certified Notary Public specializing in Real Estate loan signing transactions.read more

I needed a last minute service and she was able to meet me quickly. Thank you, Jessica!read more

Amazing response time & service! Jessica was very nice, professional, reasonably priced & took less…read morethan 10 minutes! Came directly to our house. Would definitely recommend!

Great service…read more Efficient Came in for notary and it was quick. This is my go to for deliveries and returns

I've been coming here for years and Rianne's always super helpful. I had a bad experience with…read moreAahana where I was trying to ship and she was quoting $225 for 2 day and I had to ask several times for UPS ground which is half the price. She claimed it wouldn't come up in the computer and had to click several times. Well then I stood there while she clicked it and eventually it came up. Maybe she wasn't having a good day but if you don't wanna help me ship something maybe you shouldn't be at a UPS store.

Angela responded quickly, met me same day, on time, was very professional and friendly, knocked it…read moreout and I was on my way quickly. I highly recommend Angela!

Angela came on time to our house, was flexible with her schedule and added her own sheet when we…read morereleased one of the notary pages was off. She did not print the pages, I handled that myself.

Very personable and helpful. Needed a quick notary appointment and they helped me right away.read more

Elizabeth Foust is an amazing person and notary. She helped me with a short notice need and was so…read moregenerous with her time and did a great job. Thank you Elizabeth!