You can fly to CPH-Denmark there and back for around $340 (at times).... yes, sounds incredible ...check it out. Not available every day of every month but there are those opportunities if you search low fare calendar for flights a few months away. They have nice quality formed headphone cases. Use them for your jewelry or condoms after the flight Their snacks are pretty good. They serve NOTHING during SOME of the 11 hour flights. They do not even offer water or a mini bag of pretzels/nuts. You're pretty much on your own/left alone throughout the whole flight. Always check the back of the plane as soon as possible because at times there will be a few rows of all empty seats. What a difference on the "miserable" scale when you can actually sorta lay down and can stretch out over three seats. Don't forget to have a coat so you can make it into a pillow. If you have the middle seat, may the travel gods be with you....ask for a premium upgrade..in this case it would be so worth it. read more

Norwegian Air Shuttle - really nice "formed" headphone case... RATHER GOOD QUALITY.  Good enough to use with your high end ear speakers. $3.00 - Airlines Near Me - Kastrup, 84

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Every air route has its own idiosyncracies. Travel from Copenhagen to Prague can consist of a relatively long duration trip via train, bus, or car. Air travel is faster, though many airlines require one connection. Norwegian Airlines is one of a minority with direct flights, and, fortunately, during favorable daytime hours. Like many budget airlines, there are things about the experience that are less than ideal, staffing and service in the airport being the most noticeable. Otherwise, I found NA to be not so different from any other budget airline, and really not so bad in the end. read more

No drink, No peanut/ snack. 4 bucks for a water and I'm sure there was a toilet paper charge. Online said we had to pay extra for any bag checked or taken onboard. No one ever checked this policy. Total rip-off! NA sucks! read more

9/9/17 We flew from Copenhagen to London (Gatwick Airport). The kiosk at the airport for Norwegian Air was simple and easy to use. Finding our way to our gate while trying not to shop duty free at Copenhagen airport was hard. The seating area at our gate was packed. The gate agent informed my daughter and I that the plane was full and we needed to check our carry on luggage. The agent informed us that there would be no fee. They placed a airport luggage sticker on our bag. Happy to say all our checked bags arrived on time. Check in was quick and efficient as well as polite and respectful. We purchased one way cheap economy tickets. Tickets were not only reasonable IMHO but cheap. The plane was new, clean and crowded. But that what you get when traveling on a budget. We booked early so my 6"4' husband could get leg room. We booked exit seats so my husband and daughter who is 5'7 could get leg room. Exit seats are necessary if you are tall and need legroom. Note to Norwegian Air don't cramp your customers. The airline attendants were super friendly and sweet. All we had was carry on. We did not experience any issues or difficulties with our trip. Thanks Norwegian Air for making it possible for a family to afford to travel to Europe and within Europe! read more

Worst service ever ! About to take off now Sunday May 26 at 5:25pm to Amsterdam from Copanhagen. Blonde employee at the gate was threatening, offensive and has no business working in the service industry. She literally threatened to not let me on the plane because I asked if I could place my small gift bag that I purchased in the airport into my book bag. She said I had to check it and I have to pay an extra $95 !! When I told her that's ridiculous she was rude and nasty. I will never fly this airline again!!! STAY FAR AWAY . I expect a call and/or apology from Norwegian airlines read more

Good low cost airline, it give you the option to upgrade your ticket with diferente options from food to a better seat, it's was on time all the time we used it, and the staff is extremely friendly and helpful. We will definitely use it again. read more

Norwegian Air Shuttle - Airlines Near Me - Kastrup, 84

NEVER. FLYING. NORWEGIAN AIR. AGAIN. So far my boyfriend and I have lost two days of our fabulous European vacation thanks to Norwegian air and their poor planning. I can't believe I put my safety in the hands of a company that is completely inept. First they canceled our flight altogether and we had to return to the airport the next day. Then after the first leg of our flight we arrive in Copenhagen, Denmark and they included an eight hour layover that we hadn't originally planned for. Two days lost! read more

If you would like to fly with an airline that tries to rob you of your money then norwegian is the way to go! I paid for a cabin bag before my arrival to the airport and when I was checking in my actual bag they made me pay $100 (600k) (for a overhead bag) because I was Class C boarding (when my sister was priority??) and that I am not "Guaranteed" space for a cabin bag for this flight cause of the class i'm in. On the flight here London we were completely ignored because we didn't pay an extra $100 for food on the flight so it's almost as if we don't even matter nor need to be checked up on. Also, we unknowingly got charged $75 after our 12 hour flight & have yet to receive an answer on why or get a refund. i'm surprised we don't have to pay to use the restroom read more

Absolutely terrible. I would give this airline 0 stars if I could. After booking a return trip with them from BKK - Oslo - JFK following a funeral in the family, we ended up trapped in Bangkok airport as the flight was canceled due to "Electrical failure". We ended up waiting over 24 hours for another flight, this time through Stockholm to New York. Throughout the day I continued to receive texts that contradicted each other. One saying that there was no inflight entertainment and that I should bring my own, then another following right after saying that was false. Finally a few more texts that the next flight was delayed, and another text saying that previous information was false as well. The staff at the service gate were totally unhelpful as they either had no more information than me, or weren't able to discuss it. After over a day of waiting we were able to board another flight out. They charged us extra on A 16 HOUR FLIGHT FOR FOOD AND BLANKETS. There was an old Norwegian woman sitting next to me who was freezing and didn't have cash on her, I ended up buying her a blanket because, you know, she's a human being and I have a soul (wish I could say the same about the airline staff.) I'm surprised that I wasn't charged for using the bathroom on the flight. The final insult to injury, the instance in which I will never use this airline again (and hope they go under): After finally getting back home in NYC, I see a lovely addition to my credit statement in the form of $600 as they charged me for ANOTHER ticket. That's right, because of THEIR failure in having a failed flight, I was charged for THE SECOND FLIGHT after NEVER flying the first one. I tried to rectify this with Norwegian Air's Customer Service, and they're even WORSE. They lie every day I call, "Oh, we're having trouble connecting to the refund department, call later." Then after recalling every hour on the hour for 6 hours: "O, They're closed now. Try tomorrow." I've sent multiple emails as well, which have been also ignored. The real hero here is my bank Chase. After having no more recourse with this airline, I contacted Chase and within 10 minutes they had taken the charge up with the merchant. Now I'm in the process of getting the charge taken off (No thanks to Norwegian Air). The funny thing is that while traveling I talked to a bunch of Norwegians on the plane and they all agreed, "Oh yeah, it's always this bad. That's just how it is," with a resounding shrug. No, it's not okay. Screw Norwegian Air, take another airline. ANY other airline. Just not this one. read more

Earlier this week I flew from Barcelona, Spain to Copenhagen, then onto a smaller city in Denmark for a business meeting using Norwegian Air Shuttle. These flights were arranged for me by the company I was meeting with, and though I'd never heard of Norwegian Air, the company that had arranged the flights swore by them. I was a bit concerned when I arrived at the Barcelona airport, as the taxi driver explained that BCN had recently built a shiny new, huge terminal building and he pointed to it way off in the distance at the other side of the airport. He then explained that the terminal he was taking me to was once one of the old main terminals, which is now used by "budget" airlines such as Norwegian Air, EasyJet and RyanAir (a definite bargain basement airline known for it's 39 Euro flights within Europe, nickel and diming of passengers and constant intrusive announcements trying to sell food, drinks and merchandise). To hear him lump RyanAir and Norwegian together made me a bit concerned. Luckily, I needn't have worried. The check-in area for this and the other airlines that use this terminal at Barcelona airport is HUGE, with very little signage other than a smallish monitor screen above each check-in counter showing the logo for the airline and destination city. Once I found the counter for Norwegian Air, check-in was simple, fast and quite standard. The agent then sent me to the departures hall, which is a large, open area on the second floor that encompasses a corner section of this terminal building. Once in the departures area, you must pay attention to the signage, as they only list the general boarding area (M3 in this case) and don't display the actual gate number until about 30 or 40 minutes prior to the flight. This isn't a concern, however, as you're already in the general area and at most only have a few hundred feet to walk to your actual departure gate. This airline seems to operate an "all passengers/all rows" boarding process once they begin allowing passengers to board, and it's normal for people to start queuing up in line as soon as the gate number is announced, regardless of where their seat is located on the plane. I experienced this on both flights with this airline on this day. Both planes I was on were 737s, were relatively brand new and in good condition with soft LED lighting and very large overhead storage bins on both sides of the plane, though as is the case with many budget airlines, the planes aren't terribly clean, and there were lots of food crumbs on my seat on both planes when I got onboard. This airline does charge for all food and beverages (I paid 25 Danish Krone, or about $4.15 for a 1/2 liter bottle of water), but they provide free WiFi on all their flights, which is easy to connect to and actually quite fast! They also have screens that lower from the ceiling and show entertainment during the flight, but on this day I didn't have my headphones with me and didn't notice the attendants offering them, so I can't comment on the entertainment or the music selection in the armrests. When I arrived at my final destination, which was a small airport in Denmark, we literally got off the plane and walked about 50 paces into the arrivals building, I bent over to tie my shoe and when I stood back up, my luggage was on the carousel waiting for me already! The baggage almost made it from the plane to the baggage claim faster than we did! One thing I did find interesting was that, even though I was flying from Spain to a few cities in Denmark and most passengers seemed to be local residents, almost all of their announcements were made in English first, and then in one of those countries' native languages. In reading this airlines' magazine during one of the flights, I learned that they were once a regional carrier for SAS, then SAS canceled that contract so this airline struck out on its own. They strive to be environmentally friendly, have one of the newest/youngest fleets of any European airline and have nearly 250 aircraft still on order, mostly from Boeing. They fly to/from 2 cities in the USA, all over Europe and are soon expanding to Asia. One cool thing is that, each of their tail fins on every plane is painted with a different likeness of a famous Scandinavian person (poet, painter, artist, national hero, etc.) Overall, I'm a fan of this airline, and though I'm not sure of the actual cost of the flights I took on this day, since they've been referred to by a few people as a "budget" airline, I'm guessing they're quite reasonable. This, along with the fact that their planes are all new or relatively so, and they have free high speed WiFi makes this airline a definite winner in my opinion. read more

Surprising to me is the plane is very nice, state of the art and spacious luggage bin but wish they have wider seats. Overall, for the price and efficiency, I would give it 5 stars but service only 3 so the average of 4. read more

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Four flights, three late. The only one on time was only 10% full and on that one the flight attendants did not both to offer water or coffee to me. Must be invisible. Costs extra for seat selection, any food or drinks, baggage check, etc. Surprised the lavatory did not have a coin slot. read more

30/05/14 JFK-Copenhagen-Nice. I travel usually and this is my worse travel experience I have ever had. Tiket cost 1263$ . but Service is so poor along with their prepaid food and drinks and snacks are so overpriced, the fly time at 11PM during 7 hours and no Toothbrush,no soap and peaper in toilette, no pillow no blanket, it was very cold in airplane and I've caught a cold (i'm stil sick) , No video, screen not work. at Copenhagen fly delayed for 45min, gate number changed 15min before boarding Never again fly with Norwegian airline. read more

I would give them No stars if I could too! We just got back from LAX-Stockholm then Copenhagen-LAX, 2 days ago. LAX-Stockholm was on the 787 and everything was fine. Beware if you don't pay the extra $89, you don't even get a glass of water. We did pay and were fine with the meals. BUT - they pulled the old bait and switch on us from Copenhagen-LAX ~ the absolute WORST flight we have EVER experienced!!! Again we paid the extra $89 for seat ressie, food, baggage. One week before the flight, I happen to check our flights and our seats were changed, 10 rows apart! I immediately went to the seating chart and found that the whole seating chart was different and not that of the 787. There were only 2 seats together available in the back row of the plane, not what we wanted. 2 days late, they switched our seats again, about 20 rows apart. Mind you, we NEVER received any email that our seats were changed either time. I switched them back again, hoping to get better seats in the airport. No such luck. When we arrived at the airport, it was mass confusion, kept changing gates, and Norwegian employees were not even manned at the gates. Then found out we were flying on Euro Atlantic Airways, never heard of them. The plane was dirty, the flight crew lazy, and food disgusting, which we paid the extra $89. We couldn't eat their formed and cubed 'chicken'. Every person on the plane got the gross meal whether they paid for it or not. So of all the 'good' things Norwegian promotes ~ 787, seat ressies, 2 meals. and baggage ~ we ended up getting one, paying the extra $89 to check our bag! Beware, I have since found this is a common practice for them to overbook flights and charter these sub standard airlines to fill in. Especially in the newer markets like LAX! I will NEVER fly with them again!! read more

Tickets are cheaper then competitors but make sure you include the extra for luggage and meals. They don't offer free drinks after the meals, you have to pay for them. With that said the snacks and sandwiches that they sell are very good. The airplane for international travel U.S to Denmark was a new Deamlinner and was very comfortable. read more

Nightmare liner, 46 hours delay due to poor management and logistics, beautiful aircraft but with more issues than the Kardashians combine; if you want a no so cheap flight go ahead but you never know whats going to happen. read more

I previously submitted a review of this horrifically bad airline but, thinking I would be able to edit it afterwards, I submitted it even before departing on my first (and last) flight on it. Since apparently I cannot edit the previous one, and I had not yet had the opportunity to experience the unbelievably bad service in-flight, I thought I had better submit this follow up review. Just to excerpt a few comments from my previous review: "Pretty f*cking awful" "Demeaning" and "ghetto" "DO NOT FLY THIS AIRLINE" Now, for the in flight experience: After you settle into your coach seat which was advertised as business class, you notice there are no typical business class amenities. No headphones. Thin cheap blanket. Plastic-y inexpensive construction. Seven seats across. Dirty stained floor. All scream not just "budget", not even just "Third World", but "lowest of the low end". After taking off 1 1/2 hours late and flying for four hours, you realize that you have literally not seen a flight attendant since the plane took off. Not once. Not walking through the cabin. Not offering food or drinks, or even water. Not one. Literally. So you walk up to the galley where a flight attendant is standing behind a curtain. She glares at you angrily and says, "you need something?" Swallowing the impulse to say that you need at least a veneer of politeness, you say "may I have a glass of water"? She silently points at a tray where a plastic cup half-filled with water is sitting out. No ice. No lime. No cocktail napkin. Certainly no glass. Just a plastic cup with lukewarm water. You take it and as you turn to go you notice that the flight attendant, with the same angry look, is silently holding open the lid to a trash container. You take that to mean that you are supposed to consume the water while standing there, then throw away the cup. You do so. She glares at you. You say, "thank you". She does not respond, just turns away in disgust. That is the last that you see of that flight attendant, or any flight attendant, for the next 6 1/2 hours. No food. No drinks. No asking after your well-being. Nothing. When, an hour before landing, a different, nicer flight attendant finally comes by and asks if you would like coffee, you say "yes--with milk please." She is actually rather pleasant, and brings it to you. But then you have a dilemma. You would like another cup, but you are fearful that asking for one could result in derisive laughter, a reprimand, or possibly even violence. You finally get up the nerve and, when the original bad attitude attendant comes by and angrily (and silently) grabs your empty cup, you say "may I have another cup of coffee, please"? This appears to be highly offensive and possibly the first time any passenger has made such an audacious request. She rolls her eyes, glares at you, and--without asking how you would like your coffee--stalks off. She then returns with a cup of black coffee, places it on your tray, glares again, and--again without saying a word--stalks away. You don't like your coffee black and you are concerned that Ms. Attitude may have doctored it in retaliation for your effrontery in asking for a second cup, so you ask the more pleasant flight attendant if she can put some milk in it, and then mention "by the way, your colleague seems to be really angry, I hope that the coffee isn't tainted." You are only half-joking. However, two minutes later, Ms. Attitude strides down the aisle, stops at your seat, and demands "do you have a problem with me?" You respond, "well, you seem to be really angry and hostile for no reason." She spits out, "based on what?" You say, "based on each of our interactions to date." She then turns to a Danish lady across the aisle, who speaks no English, and demands "Do I seem hostile and angry to you?" She then asks the same question of the Japanese couple in front of her, who stare at her uncomprehendingly. Ms. Attitude then turns to you, sneers, and says "See? It's three against one." You respond, "very convincing argument." But you are thinking, "this could possibly be the least professional, rudest, most hostile person you have ever encountered in any service industry." You once again repeat the conclusion of your review: DO NOT, UNDER ANY CIRCUMSTANCES, FLY ON THIS AIRLINE. EVER. read more

We chose Norwegian because we wanted to fly a Dreamliner. What a mistake! Both times, LAX to CPH and back they replaced it with a really old Euro Atlantic plane with bad TVs and leaking bathrooms. Also the first flight was delayed 25 (twenty five) hours which totally messed up our next travel plans and stole 2 days from our 12 days vacation. On the flight home they lost our suitcase (returned in 4 days). At least it did not happen on the other flight, I should be happy about that. read more

Me and my partner along with our two year old daughter had the displeasure of flying Norwegian on the 27th July 2014 from Stockholm (Arlanda) to Madrid (Barajas). Upon arrival at Madrid us along with about 80% of the passengers on the flight waited for nearly a hour for luggage only to be finally informed that only 9 cases had been loaded onto the plane and the rest remained in Stockholm. After another 3 hours wait at Madrid to file a report for the lost lugagge (only one person working to deal with 2 flights worth of passengers with lost luggage) we finally were out of the airport. Norwegian customer service have been terrible with the only advice being offered to contact the handling agency which is impossible with email and phone calls not being answered, and then supply a phone number for Norwegians baggage department which results in the same response no answer over repeated calls. The solution of Norwegain seems to always be the same pass the blame to another person, even though by law they are the ones responsible for missing baggage, delays and compensation. Now in the 4th day since the incident we have had 1 case from 3 returned, with no sign, help or information on the other 2. My lawyer has everything prepared to take this through the courts if this is not solved in a acceptable time frame and correctly. If you are thinking of flying Norwegain DONT, save yourself the losses you will go through and the stress and choose another proper airline and not this joke of a company. More horror stories flying Norwegian can be found here - https://www.facebook.com/groups/748924531817741/ read more

I originally bought round trip tickets on Norwegian air, using a promo code that I thought was meant for people 26 years of age and under. But I was sadly disappointed when I found out at the airport 3 hours before my flight, that I was unable to use that ticket because I'm 26 years old and I needed to be under 26. I am 26 and 4 months old. This was an extremely difficult thing to go through, as I was traveling alone with my 3 year old son, who wasn't feeling his best at the time. I begged and pleaded to be allowed to use that ticket just this once and realized it was partially my mistake for not reading the full rules online. BUT, at the same time, if I was not eligible to use that promo code, the website should have NEVER allowed me to use it. When buying tickets online, it makes you enter your birthdate. That promo code should automatically know that I'm not 25 years old and should've never let me use it. This is a huge flaw in your system. Getting back to the airport experience, I was then sent to the ticketing office in Copenhagen airport. I waited in that line for an hour, just to be told that I couldn't use the ticket and it would be discarded, with no refund, and that I needed to buy another ticket. I was more than willing to just pay the difference of whatever the percentage (20%?) that promo code took off originally. But no, I needed to buy an entirely new ticket, just 2 hours before my flight was leaving. This was one of the worst and most stressful days of my life, to go through this nightmare with Norwegian at the airport with my sick son. I couldn't afford to buy a new ticket. So I walked away from the ticket office crying. I figured it wouldn't hurt to try one last time going back to Norwegian check in counter to plead once more to be able to use that ticket. They said no. I called my mother whom we were trying to get to in Florida. She said to go back to ticket office again and she would pay for another ticket, ONLY by taking a gamble, that we would hopefully get a refund of some kind. I had to pay over 6,000kr for a one way ticket to Florida. That was MORE than what I paid for my original round trip ticket. We got to the airplane with seconds to spare. When we got to Florida, I called Norwegian the next day, the people were completely rude and unhelpful over the phone. My mom has also paid for a return flight for us, as we live in Denmark and I have children, I need to get back home. And that cost another 5,000kr or so. This week long trip had turned into a money pit. It doesn't make sense that Norwegians online ticketing system is flawed, and that I'm forced to lose tons of money over it. It's just not fair. Norwegian air refuses to refund and says it's my fault entirely for not reading the fine print on their promo code. But I disagree. I believe it's half my fault and half their fault. Their online ticketing system should not allow someone to use a promo code that they are not eligible for. DO NOT FLY NORWEGIAN, they will rob you of your money. read more

I purchased 3 tickets from Norwegian in November 2013 for a Stockholm to Helsinki flight in July of 2014. I gave the airline my payment information, my home address, phone number, email address and passport information. In return I received a receipt referencing my credit card, boarding passes and a confirmation number. It was only when my family showed up at the airport in Stockholm, halfway through our European vacation that Norwegian told us that there had been a problem with the payment. For eight months Norwegian led us to believe that the purchase was final and that our tickets were secure. We were denied boarding and told that if we wanted to be on the flight we had to purchase new tickets at almost TRIPLE the cost of the original purchase! We were thousands of miles from home and being extorted into making a new purchase at the risk of losing the entire second half of our vacation. I am in the process of seeking a partial refund from the airline and have thus far been entirely ignored by their Customer Relations department. I have resorted to opening a dispute with my credit card company. read more

I booked a flight to fly from LAX to Rome with a connecting flight in Copenhagen. At the time I booked the flight I gave them my cellular phone number so they could contact me if the flight was late. I arrived at LAX only to find the flight was to be three hours late. They told me at the counter that I would miss my connecting flight to Rome and told me they would give me a hotel voucher and I would have to spend 24 hours in Copenhagen. I checked and saw there were other airlines flying to Rome which I could connect to, but they refused to book me on either flight. They told me that they could give me no information in Los Angeles, and someone in Copenhagen would make arrangements and give out vouchers. I arrived in Copenhagen 3 hours late, and there was no representative of the airline at the counter. The information people told me to check the connecting flight counter - but there was no one at that counter. Norwegian Air Shuttle outsources their ground support to a 3rd party. I finally retrieved my bag - and found a representative of their 3rd party service company in another terminal of the airport. They were polite but told me that Norwegian has no ground support and if I booked an earlier flight that I would have to take it up with Norwegian by calling their office. I tried calling Norwegian - and there was a recording that they were closed. Norwegian Air Shuttle's concept of customer service must have been learned after years of studying the DMV. I will never fly them again. read more