I had an excellent experience with Dr. Ben and his entire staff from beginning to end with my…read moredeviated septum procedure. Dr. Ben took the time to explain everything clearly, answer my questions, and make sure I was comfortable throughout the entire process. Both Williams were amazing and incredibly helpful, and the entire staff was professional, organized, and attentive. What really stood out to me was the level of personal service. From the follow-up calls when I first scheduled my appointment, to being given Dr. Ben's personal cell phone number in case I had any concerns, to the personal phone call from William before the procedure, every detail was handled extremely well. The entire office is truly dialed in. You can tell a tremendous amount of time and effort has gone into building a team that works together so well and consistently provides such a high level of care and service. It has been impressive to see someone who is truly great at what they do. I would highly recommend Dr. Ben and his team.

I feel like the doctor recommended procedures for problems I wasn't having and the visit notes I…read morewas able to read on the patient portal didn't match what I had told the doctor. I ended up getting a second opinion and cancelling my procedure. He also kept pushing the Inspire implant even though I had just started using a CPAP without any issues and it seems like Inspire is typically considered a second-line or alternative treatment meant for those who cannot tolerate or benefit from CPAP.

they will not answer their phone , trying to change an appointment but, no answer . really bad…read morebusiness .

What a way to end 2025! My wife had an annual checkup with her dermatologist, something we both do…read moreas we are older but have spent a lot of time in our lives out in the sun. The Dr. decided to do a biopsy on a mole that had changed. What a shock when the results came back as malignant melanoma. She referred us to Dr. Lee at Texas Oncology in The Woodlands. The person making the appointments was so understanding and as it was the week between Christmas and New Years it was just hard to see anyone. She got us in at the first week of January which was great. Dr. Lee came into the room, she still had on scrubs and the hair wrap they wear in surgery, she was so nice and reassuring. She talked to my wife and made her feel secure and that she would get the best treatment. She said my wife needs a PET scan, we can get that at our local hospital in Kingwood. She said after she sees the results she will know more and we will have a game plan for treatment. Can't say enough about her and the staff, they have all been wonderful.

Best urologist I've ever seen and I've seen alot. I really…read morefelt like he had my back. He is my hero. I will always recommend him. Wes Smith

Refusal of Medical Evidence: I attempted to show Dr. Winkel the latest urine culture results and…read moremicroscopic data. This data clearly demonstrated that the bacteria had multiplied significantly. I attempted to raise concerns that the current prophylactic treatment was merely keeping the patient functioning but failing to treat the underlying infection. Verbal Aggression: Rather than reviewing the clinical data, Dr. Winkel became highly hostile. He repeatedly yelled directly into my face, shouting, "I DON'T CARE, I DON'T CARE, I DON'T CARE!" Failure to Provide Safe Care: Dr. Winkel's outright refusal to look at objective laboratory evidence, combined with his volatile emotional outburst, created an unsafe environment and constitutes a severe breach of professional medical ethics and standard of patient care. His aggressive shouting left me feeling deeply threatened, and his refusal to address the multiplying bacteria puts the patient at immediate risk for severe medical complications, including kidney damage or sepsis.

Friendly staff. Been going here for about a year. Only…read moreEndocrinologists I could find that deal with pituitary issues, 99% only want diabetics. Must be big money in diabetes. No problems, no crazy long wait.

Thyroid check, The staff was friendly from the front desk, the medical staff and Dr. Mohammad. He…read morelistened to my concerns and reassured me that I was doing well. I would recommend him and his team.

I never look forward to ending up at one of these places (it's usually not a good situation)…read more... But, the staff here was absolutely wonderful, and we received excellent care. From the sweet lady at the front desk (Kristina) who made registration quick & easy, to thoughtful Nurse Rommel, who gifted us with a small teddy bear as a brave patient prize, to kind & gentle Dr. Bechtel, we were seen by quality practitioners who gave prompt attention, treating our situation with professionalism & empathy. Being an over-protective parent, we felt it better to be safe than sorry and came here after our toddler got too curious for her own good. The clinic is open 24/7, so we were thankful to arrive after 10pm with little wait. Dr. Bechtel was not dismissive about the situation but offered light humor, comfort, and reassurance. They kept our kiddo in observation with us just long enough to make sure she was okay and marked our visit as "urgent care" (versus an "emergency") to ease the financial burden. Don't want to repeat the situation any time soon, but this will be our absolute go-to if a medical emergency arises again. Highly recommend this place and appreciate the staff who took care of us that night.

What a great find! I went to the Magnolia location on 2978 and the moment I walked in the door,…read more the staff were professional and pleasant. I checked in and was seen immediately. I felt comfortable and at ease right away due to the amazing bedside manners. I want to thank Dr. Lorentz, JJ my RN, and paramedic Will for wonderful care. Dr. Lorentz was very thorough, caring and informative and JJ was made sure I was comfortable at all times. The facility is clean, bright, in a convenient location, and they take Medicare. Elyse and Lindsay who worked the front desk were polite and courteous. Although I can't say it was an enjoyable experience as I felt pretty crappy I will say the staff at American ER made it as pleasant as possible. Highly recommended. Theresa L. March 8, 2026

Absolutely love this clinic. They really take the time to talk to their patients and help them get…read morehealthy, not just medicate their symptoms. They are also very accommodating if you have an urgent need, twice now I've been "squeezed in" due to a sudden illness and I didn't want to go to a "doc in the box" place. My wait time has varied greatly on separate occasions, but I personally don't mind waiting as long as the standard of care is good.

I have been coming to this group for close to 15 years. I've had appointments with Dr. Scarborough,…read moreCodi and Mary. They listen to what my issues were and address them. I had a break out on my back once that my dermatologist failed to diagnose correctly but Dr. Scarborough did.

The care here is kind and explanatory. Elizabeth was so careful in her ultrasound that I actually…read morefell asleep a few times, and usually my anxiety is high during stuff like this. The office experience in general is also super helpful-especially with the insurance portion. I haven't started treatment yet but it's already such a great experience and the doctor is so helpful too.

Start online, then started to text online to a gentleman. Told him you can call me after 2:30pm,…read more nope strike (1). No message left. E-mail started, also more phone calls before 2. I then called directly, she said I had to go the closet one to home. Preferred by work. 2-3 week wait, ok. Did most of pre-check stuff, to make things quicker. Take off early, drive over a 1.5hours, get there 25min. Early.(they ask for 15). Check in, more paperwork. Strike 2 starts when woman goes to counter, we've been waiting for 1.5hrs No rooms available, they were overbooked. The staff then started talking to each other, why do we always keep overbooking. WOW! Strike/foul ball. Mother/ daughter get called in. Next mother/ daughter get called in. As they going through door. I hear a staff member say "Oh, no she can't be in here". Weird, when I see 2 couples just come out. Didn't understand. Set alarm for 1hr STRIKE 3, Again with the staff talking 3, then four. Laughing and giggling about overbooking. I'm sorry, thought it was rude. Alarm Goes Off!! I'm Out Of Here!!! A free consultation for Metro Vein Center. Not for Me. We hire you for a service. Well, you just got fired.