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Northwestern Cardiology

3.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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Associated Internal Medicine Physicians - Exterior view of Associated Internal Medicine Physicians, Dr. Mark H. Levy.

Associated Internal Medicine Physicians

3.0(3 reviews)
5.0 mi

Dr. Levy is one of the best general practitioners you'll ever meet. Although he's up to date on the…read morelatest developments in medicine, he avoids unnecessary medications and treatments. His goal is to help each patient achieve the highest quality of life possible.

I had been going to this practice for roughly 5 years and I've had many different types of…read moreinsurance. My current plan is absolutely a Cadillac-type of plan and it's a PPO. This all changed today and I want to warn others, not because I think there's a problem with the medical review, but office operations and policy for the office are in a word concerning. When making an appointment, I received a text from the office asking me to "text a screenshot of my medical card" so they could verify coverage. This was extremely disconcerting in an age of identity theft and personal information security breach. Despite this, I complied with the request and informed the office assistant that I would review my concerns with the doctor because this was highly irregular. The office assistant informed me "I truly don't I can do much with just your insurance card. I would need all your medical information." What I was trying to point out wasn't that she would personally do anything with my information, but that the possibility of a patient's information residing on someone's personal smartphone wasn't probably the best policy. I again emphasized that if that information would be lost, the doctor would be liable. Two minutes later, this was followed up by another text, "I will delete the image now that it's in your chart" and that the alternative for sending a screenshot was to drive to the doctor's office prior to my visit as they were trying to save me from an advanced trip. Funny, when I had changed my insurance in the past this was never an issue. I didn't respond to this text and again, complied with the request without further issue. One hour later, I receive a text "after conferring with the office and completing a full cost-benefit analysis - it was decided that perhaps you should find another practice that suits your needs better than Associated Medicine Physicians. We took the liberty of canceling your visit. Be well." I wanted to post this here because it's important for both customer and doctors to understand how serious securing personal information is in today's world. Most data breaches happen not because the original intent of the information by the initial parties was to do something detrimental. Rather, data breaches happen often because those handling it either aren't completely clear about the limits and extent to which the technology their using (assumed deletion) can be used against them by bad actors, or, most common, unintentional transfer of information usually done unknowingly. Regardless It's important to call this out because no one wants to turn on the news or read online they were unintentionally a victim of a data breach. Dr. Levy is a good doctor. However, I'd think twice before sending my personal data via text to an office assistant if I were still a patient with the practice.

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Associated Internal Medicine Physicians - Dr. Mark H. Levy at work.

Dr. Mark H. Levy at work.

Associated Internal Medicine Physicians

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Northshore Medical Group

Northshore Medical Group

2.9(10 reviews)
0.4 mi

I definitely have had my share of good experiences with NorthShore Health System at the Glenbrook…read morelocation. I have a wonderful. thorough physician, they were very efficient with mammography and bone density screening, and I have an outstanding off-site physical therapist. I'm disappointed with the patient follow-up protocols in the neurosurgery department. My hard-to-get appointment had been booked for months. It was abruptly cancelled this morning. They claimed they tried to reach me. I had no messages either through the portal or my home telephone line. Maybe try a little harder? I also was stunned at how unapologetic the receptionist was. Look, I realize it's a long holiday weekend, but our time matters, too. You came up short here. Do better.

The office staff and employees here are extremely rude and incompetent. This was not an issue for…read moreme several years ago but when I went to the office last month there has been nothing but issues. When I saw my allergy doctor, I waited for 15 minutes after checking in and was wondering what was going on. They pretty much lied to me and told me all the rooms are full when I saw like 5 empty ones when they walked me to a room because they definitely just forgot and didn't care about me. The allergist doctor who saw me is great so I feel bad that she is working with incompetent office employees like this. After I saw my allergist, she told the office employee to make sure we do a video meeting because it was both convenient for both of us. I checked today to check in for the meeting and it turns out the office employee still put an in-person meeting and not a video meeting despite the own doctor instructing her right in front of me. And then today when I called to confirm about my meeting to make sure it was a video meeting, I told them about my issues and how it seems like the employees here don't care about me. The receptionist who answered my call thought I hung up when I thought I was supposed to wait on the line. She didn't hang up and she ended up mocking me and my problems and she then realized I was still on the line when I said something. She was then nervous and kept telling me to hang on because she was not competent enough to realize she and I were still on the line. The office employees here are an absolute disgrace who have poor training and Northshore does not care for their patients and their feedback even though they ask them for surveys. It's extremely sad to treat patients like this. I think the doctors here are fine but the incompetent office employees are a massive roadblock to get through that I don't think it is worth going through.

Rachel E Story, MD

Rachel E Story, MD

3.7(3 reviews)
1.8 mi

The only good thing about my little one having asthma is that we get to schedule regular visits…read morewith the lovely Rachel Story. When I first started asking my friends, acquaintances & my own amazing allergist* who I should take my son to 99% of them named Rachel Story. This is probably why it took months to get an appointment with her, but it was so worth the wait. I didn't schedule nearly enough time to make it to my 9:30am appointment. By the time I found NorthShore & made my way thru the building it was 9:50am. Oops. I was worried they were going to tell us to come back in another few months, but fortunately were very understanding at the front desk. And minutes later we were with a nurse...and not long after that with Dr. Story herself. Dr Story's bedside manner was incredible. She was warm, personable and seems to really love kids, which is probably important if you're a pediatric allergist. Within minutes we were chatting about everything from kids to careers to all other random topics. She's someone I'd want to hang out with and another mom friend said the very same thing about her the next day. And yes, we talked a lot about my son's asthma and eczema too. Based on my call to the office I was ready to put him thru hours of allergy testing & was relieved when Dr. Story mentioned it wouldn't be necessary based on what she was seeing/hearing. Instead she provided me with a very detailed plan (and drugs of course) for how to handle his asthma and eczema in the future. I felt so much better after meeting w/ her and am no longer petrified of his next cold, which is likely to lead to an asthma episode. I also loved that she didn't rush our appointment and was more than happy to answer my billions of questions. Even my 21 month old seemed happy to be spending time at the Dr, which speaks for itself. If you have a kid with asthma or any type of allergy I highly recommend scheduling a visit. And do it soon since she seems to be one popular lady. * http://www.yelp.com/biz/baiju-malde-md-chicago?hrid=zOafWfknpBVuIcAywHVwLg

Dr. Story was recommended to us over 10 years ago when I realized my son had a peanut allergy, and…read moreI am so grateful for the recommendation. Yes, there are long waits to get an appointment, and yes, you have to trek to the North Shore (an hour long commute for us) but she is so absolutely worth it. I now have had all 3 of my kids have allergy tests, 2 with life threatening allergies, and one with asthma, and she has been resourceful, compassionate, kind and truly caring with each child. She clearly loves helping kids with allergies and asthma, and is knowledgeable about the latest developments in the field. I feel completely confident in having her lead the care for my children, and it's no surprise that she's so incredibly popular among the pediatric allergy set.

Northwestern Cardiology - cardiology - Updated May 2026

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