I went in with a blocked ear and they fairly quickly saw me, unblocked it and I was on my way. They…read morewere kind and professional. This is a convenient location for me and I'm glad they were there when my doctor couldn't see me that day.

Had an issue while traveling from out of state and went to this urgent care. My insurance covers…read moreall urgent care visits but this place does not consider itself an actual urgent care when it comes to billing. The billing office just repeatedly told me they were not an urgent care and there was nothing they could do even though urgent care is in the name and every correspondence I received from them. Everything else was ok.

They dont see kids, dont accept Medicaid , and the wait time on a regular Tuesday (not filled with…read morepeople) is insane. I've been waiting for over 3 hours for a urine test and physical test. the best you'll get is a "sorry for the wait."

Jennifer Licon is a very nice, caring FPN. She listened to everyting I said and had no problem…read moreansering questions. I did not feel rushed or that I was anything less than her most important patient. She has a great sense of humor also. I will be switching to her as my PCP. I'm not happy I was ill, but I'm happy that I found her.

Efficient, knowledgeable and kind!!! The doctor, Benosh was wonderful. The doctor sat down and just…read moremade me feel as she had all the time in the world for me!!

I guess no business around here takes California insurance so I had to pay out of pocket. Luckily…read moreit didnt cost me an arm and a leg for my daughter to be seen here. We were traveling across country from Cali to TN. Luckily they got her in and out in around an hour-ish time frame and on our way.

We walked in about 6pm --- no wait. My husband had sustained an injury (slipping in the shower and…read morebreaking 3 ribs and creating a major hematoma -sp?). They quickly took his vitals as well as performed a cat scan. The doctor quickly evaluated the created reports and met with us and explained in great detail the situation, the expectations, etc. While that was all going on, the assistant brought us warm blankets to stay comfortable (the rooms were COLD). At the conclusion, they provided us with a folder complete with paperwork and a CD with the results of our visit. A fabulous experience. We highly recommend this facility.

Went for the first time a couple of weeks ago. Went on a Friday evening and didn't have to wait…read morevery long. Everyone was very friendly. Dr Matzen was the dr who saw me. He was very knowledgeable and friendly. Would definitely go back.

I loved the PA Wilson Conhrane very much and was deeply saddened when he left. Dr Terri Hall was a…read moregreat Dr. also, They were respectful and listened to me. I do not like and refuse to see Dr. Jabb, he is rude, doesn't listen to your concerns and I refuse to see him. He has no office manners nor personality, he also does not believe in prescribing medications...I am in much pain, isn't that his job! The other supporting staff is great and efficient! Last time I was there he came in and I asked him to leave..I would wait for another physician, he said it might be a while, I said fine I will nap please turn off the lights as you leave...a physician came in within 3 minutes...I have never done this before but I do not have any faith or trust in him....

I was not seen by a doctor but by their PA. I am alright with the PA, he was good but their…read morereceptionist on March 12th needs some training in customer service. I know she was busy but I was there standing in front of her, she could have acknowledged me. She stood up and walked away and did not say anything.

They always take good care of me quick and easy! I had shingles on my eyelid and forehead. The…read morephysicians assistant immediately recognized it and fixed me up with medication to get it under control in 2 days!

Everyone there was kind and empathetic. I was seen quickly by many people in a short amount of…read moretime. I do think my treatment plan could have been more thorough considering I worsened and had to go to the ER the next day, but I'm just one of many. I would go back again.

Whenever I need immediate care , Carexpress on Georgia is always where I go. I love that I can…read moreschedule my appointment time online before I leave my house. The nurse practitioner is very kind and caring.

Do not go to this or any other BSA urgent care centers. The name in itself is misleading. These…read moreurgent care centers are NOT owned by the BSA hospital (except the one on 45th abs Bell) I went to have a COVID test. No questionaire on COVID19 symptoms. Only a survey on allergies. If I answered yes to a number of questions - they try to sell you allergy testing On the phone I was told they give rapid COVID tests And maybe they will - after they have you go thru a complete Dr visit No COVID safe guards no COVID questions I will not ever do anything with BSA hospital since they sell their name to corporate greedy little businesses

Just trying to get stitches out for my kiddo and They are…read morerandomly closing earlier than their posted hours. I guess everyone should call ahead if you're going to have a need to go here- fyi.

The office staff is extremely incompetent when it comes to billing. Been fighting with them since…read moreFebruary/March on what I supposedly owe, as they don't code properly and their billing office out of Lubbock won't bill the secondary or not paying attention to the coverage. On topof that, they are trying to make my now 18yr old son pay for services rendered while he was a minor; not legal AT ALL.

I called Wellness First looking for mobile IV therapy for my mom. She had been extremely sick,…read morecouldn't hold much down, was dehydrated and on top of it all she developed vertigo so taking her to a clinic (again) was not ideal. I already knew that I called the right place when I was making the appointment. Vanessa asked lots of questions and was clearly extremely knowledgeable which immediately helped calm my nerves AND she was able to come out the same day! She arrived on time, was caring, professional and provided SO much more than just the much needed IV fluids. She did an examination, gave advice on medications to use in addition to the antibiotics she had gotten from a doctor earlier in the week, and in my opinion, gave a much more thorough explanation of what all was going on with her body and immune system. I'm so grateful we found Wellness First and I will highly recommend to anyone.