Had an issue while traveling from out of state and went to this urgent care. My insurance covers…read moreall urgent care visits but this place does not consider itself an actual urgent care when it comes to billing. The billing office just repeatedly told me they were not an urgent care and there was nothing they could do even though urgent care is in the name and every correspondence I received from them. Everything else was ok.

Not greeted when entering so went to the tablets to check in. There were 4 people at the counter,…read moreone talking to a customer, 2 talking to one another and the other one one the urgent care side. So slow just came in for a urine test for job. The waiting room not moving since being here. Luckily there is a TV in the waiting room. Thinking about leaving no wonder only revieved one star prior to my review. Come to find out she never put me in the system. OMG. How am I supposed to be seen if they don't pit me in the system to be seen. Her excuse was she was answering phones and doing paperwork. Wow. So professional here.

They dont see kids, dont accept Medicaid , and the wait time on a regular Tuesday (not filled with…read morepeople) is insane. I've been waiting for over 3 hours for a urine test and physical test. the best you'll get is a "sorry for the wait."

Jennifer Licon is a very nice, caring FPN. She listened to everyting I said and had no problem…read moreansering questions. I did not feel rushed or that I was anything less than her most important patient. She has a great sense of humor also. I will be switching to her as my PCP. I'm not happy I was ill, but I'm happy that I found her.

Efficient, knowledgeable and kind!!! The doctor, Benosh was wonderful. The doctor sat down and just…read moremade me feel as she had all the time in the world for me!!

I guess no business around here takes California insurance so I had to pay out of pocket. Luckily…read moreit didnt cost me an arm and a leg for my daughter to be seen here. We were traveling across country from Cali to TN. Luckily they got her in and out in around an hour-ish time frame and on our way.

We walked in about 6pm --- no wait. My husband had sustained an injury (slipping in the shower and…read morebreaking 3 ribs and creating a major hematoma -sp?). They quickly took his vitals as well as performed a cat scan. The doctor quickly evaluated the created reports and met with us and explained in great detail the situation, the expectations, etc. While that was all going on, the assistant brought us warm blankets to stay comfortable (the rooms were COLD). At the conclusion, they provided us with a folder complete with paperwork and a CD with the results of our visit. A fabulous experience. We highly recommend this facility.

Went for the first time a couple of weeks ago. Went on a Friday evening and didn't have to wait…read morevery long. Everyone was very friendly. Dr Matzen was the dr who saw me. He was very knowledgeable and friendly. Would definitely go back.

I was not seen by a doctor but by their PA. I am alright with the PA, he was good but their…read morereceptionist on March 12th needs some training in customer service. I know she was busy but I was there standing in front of her, she could have acknowledged me. She stood up and walked away and did not say anything.

This place is not great for anyone who doesn't speak English. The receptionist act entitled and act…read morelike they can't help someone who has questions over their super long questionnaire. Hire people who are bilingual please my goodness!! Your only making it worse for your business and giving a disservice to people who do not know English as their first language. Do better!

They always take good care of me quick and easy! I had shingles on my eyelid and forehead. The…read morephysicians assistant immediately recognized it and fixed me up with medication to get it under control in 2 days!

Everyone there was kind and empathetic. I was seen quickly by many people in a short amount of…read moretime. I do think my treatment plan could have been more thorough considering I worsened and had to go to the ER the next day, but I'm just one of many. I would go back again.

Whenever I need immediate care , Carexpress on Georgia is always where I go. I love that I can…read moreschedule my appointment time online before I leave my house. The nurse practitioner is very kind and caring.

I was delayed for a meeting tried to reschedule was told very harshly I owe 50 for not showing up…read moreat the required time.See Ya good riddance.Found a Doctor that same day doesn't charge you 50 bucks for missed Appointment. ME AND MY WIFE STOPPED GOING THERE.BYE BYE.01/16/2024

Just trying to get stitches out for my kiddo and They are…read morerandomly closing earlier than their posted hours. I guess everyone should call ahead if you're going to have a need to go here- fyi.

The worst place to go to, they never call back when it's important. The front people are NOT…read morefriendly. They can't draw blood and hurt both my husband and I, ruined my shoes and pants and left a huge bubble on his arm. When we tried to call to inform the Doctor Kayla she didn't even have the respect to give a call back to discuss our results, not even a nurse would call back. They can't keep any decent help and now I know why. That whole place is a joke. Take responsibility Kayla Maybery, I never leave reviews like this but this one is needed. Sad that they allow just anyone to call themselves doctors.

I called Wellness First looking for mobile IV therapy for my mom. She had been extremely sick,…read morecouldn't hold much down, was dehydrated and on top of it all she developed vertigo so taking her to a clinic (again) was not ideal. I already knew that I called the right place when I was making the appointment. Vanessa asked lots of questions and was clearly extremely knowledgeable which immediately helped calm my nerves AND she was able to come out the same day! She arrived on time, was caring, professional and provided SO much more than just the much needed IV fluids. She did an examination, gave advice on medications to use in addition to the antibiotics she had gotten from a doctor earlier in the week, and in my opinion, gave a much more thorough explanation of what all was going on with her body and immune system. I'm so grateful we found Wellness First and I will highly recommend to anyone.