Efficient, knowledgeable and kind!!! The doctor, Benosh was wonderful. The doctor sat down and just…read moremade me feel as she had all the time in the world for me!!

I guess no business around here takes California insurance so I had to pay out of pocket. Luckily…read moreit didnt cost me an arm and a leg for my daughter to be seen here. We were traveling across country from Cali to TN. Luckily they got her in and out in around an hour-ish time frame and on our way.

They always take good care of me quick and easy! I had shingles on my eyelid and forehead. The…read morephysicians assistant immediately recognized it and fixed me up with medication to get it under control in 2 days!

Everyone there was kind and empathetic. I was seen quickly by many people in a short amount of…read moretime. I do think my treatment plan could have been more thorough considering I worsened and had to go to the ER the next day, but I'm just one of many. I would go back again.

They dont see kids, dont accept Medicaid , and the wait time on a regular Tuesday (not filled with…read morepeople) is insane. I've been waiting for over 3 hours for a urine test and physical test. the best you'll get is a "sorry for the wait."

Jennifer Licon is a very nice, caring FPN. She listened to everyting I said and had no problem…read moreansering questions. I did not feel rushed or that I was anything less than her most important patient. She has a great sense of humor also. I will be switching to her as my PCP. I'm not happy I was ill, but I'm happy that I found her.

Just trying to get stitches out for my kiddo and They are…read morerandomly closing earlier than their posted hours. I guess everyone should call ahead if you're going to have a need to go here- fyi.

The worst place to go to, they never call back when it's important. The front people are NOT…read morefriendly. They can't draw blood and hurt both my husband and I, ruined my shoes and pants and left a huge bubble on his arm. When we tried to call to inform the Doctor Kayla she didn't even have the respect to give a call back to discuss our results, not even a nurse would call back. They can't keep any decent help and now I know why. That whole place is a joke. Take responsibility Kayla Maybery, I never leave reviews like this but this one is needed. Sad that they allow just anyone to call themselves doctors.

I've been here twice and both times I received quick and excellent care. Both physicians were…read morethorough and explained everything to me. The staff was friendly and welcoming. A few months later I received the bills, and they were financially impossible for me. I went back and forth between their billing agency and my insurance before getting into contact with someone at the facility that was willing to help me. They helped me in a way I will always be grateful for. These people truly are about patient care, even the financial aspect.

ER we were there 5 hours they did blood work and the people were helpful. But the waiting area was…read moreso cold. And in 5 hours we waited we never seen the doctor. So my husband checked himself out. Its 32 degree out and the ER waiting room was very cold. Everyone in the room was waring their coats and we're still very cold. Why dont they turn on the heat. And get to the patient care faster.

This was the kindest urgent care I have ever been to! The receptionists, nurse, doctor. They were…read moreall so kind. We are on a road trip for Christmas and needed to have my daughter seen for a sinus infection. She was seen quickly and we got the prescription for the antibiotics that she really needed. I saw that the yelp review average for this place is low. Don't be scared off by that. After the appointment, I was prompted to leave a google review. If you head over to google, you will see that they have a 4.7 star rating with 949 reviews as of 12/18/24. That is abnormally high for any urgent care! So, do yourself a favor and stop clicking on other options and just book an appointment. They are great on the phone if you call for an appointment as well.

Used to always use this even though my primary was easy to get into in a rush. Even sent family…read morefriends etc when sick. Will never be returning to this location again. Claudia Granados the "doctor" aka PA will wait 45 minutes to see you as the only patient. And if you ask for something in particular she will use an excuse not to give it to you example- steroid shot. I work with a lot of doctors and offices and medical staff in the area, some are even assholes, but her bedside was sub par for sure. Also, when asking the front desk how to file a complaint, the girls seemed to agree she needed one filed. Not sure how this urgent care is set up, but I would imagine she was rude and denied me a steroid shot (gave me the pill form instead?) because I declined to have a COVID and flu test. No stipend from my visit! But I'm sure my bill will be $500 after insurance again

I called Wellness First looking for mobile IV therapy for my mom. She had been extremely sick,…read morecouldn't hold much down, was dehydrated and on top of it all she developed vertigo so taking her to a clinic (again) was not ideal. I already knew that I called the right place when I was making the appointment. Vanessa asked lots of questions and was clearly extremely knowledgeable which immediately helped calm my nerves AND she was able to come out the same day! She arrived on time, was caring, professional and provided SO much more than just the much needed IV fluids. She did an examination, gave advice on medications to use in addition to the antibiotics she had gotten from a doctor earlier in the week, and in my opinion, gave a much more thorough explanation of what all was going on with her body and immune system. I'm so grateful we found Wellness First and I will highly recommend to anyone.

My experience was in the emergency room for a heart problem. The entire event was flawless, and I…read moredon't say that easily. Things proceeded in a timely manner, and all that was necessary was done. I would recommend NW to anyone.

Wait is 3 hours and counting. Taken back to a bed in the hallway because I was throwing up in the…read morelobby. Nurse was extremely rude and ran through the place left me there without another bag and then seemed frustrated when I vomited on the floor. Dr. seemed extremely overwhelmed and should not have been handling all these cases by himself.

Had an issue while traveling from out of state and went to this urgent care. My insurance covers…read moreall urgent care visits but this place does not consider itself an actual urgent care when it comes to billing. The billing office just repeatedly told me they were not an urgent care and there was nothing they could do even though urgent care is in the name and every correspondence I received from them. Everything else was ok.

Not greeted when entering so went to the tablets to check in. There were 4 people at the counter,…read moreone talking to a customer, 2 talking to one another and the other one one the urgent care side. So slow just came in for a urine test for job. The waiting room not moving since being here. Luckily there is a TV in the waiting room. Thinking about leaving no wonder only revieved one star prior to my review. Come to find out she never put me in the system. OMG. How am I supposed to be seen if they don't pit me in the system to be seen. Her excuse was she was answering phones and doing paperwork. Wow. So professional here.