Efficient, knowledgeable and kind!!! The doctor, Benosh was wonderful. The doctor sat down and just…read moremade me feel as she had all the time in the world for me!!

I guess no business around here takes California insurance so I had to pay out of pocket. Luckily…read moreit didnt cost me an arm and a leg for my daughter to be seen here. We were traveling across country from Cali to TN. Luckily they got her in and out in around an hour-ish time frame and on our way.

The office staff is extremely rude and inconsiderate. The average wait time past your appointment…read moreis 2 hrs minimum. No one in the office has any respect or knowledge about disabilities or how to professionally care for someone disabled. Don't try and have good insurance and go because they'll bill you wrong anyway. And don't make any plans to be seen before your due date you calculate yourself because scheduling an appointment with them in near impossible. Going to a butcher shop for prenatal care would be safer and more effective

The only reason why I rate Texas tech as a 2 is because lots of wonderful doctors do come out of…read moretech it's just they all leave too! The pediatric department is horrible! I've only met 1 doctor that I absolutely loved and she was the only reason I continued taking my children. Dr Hough, she was amazing, but once she was finished with school she left as did I. It's extremely annoying to have foreign doctors that can't speak clear English, you will see this quite often here. Their bedside manners need much help. I NEVER got my sick child into see the doctor on the same day, hell I was lucky to get them in during the same week! Now for the ob/gyn department. Same story as pediatrics. Lots of wonderful doctors over the years but all leave as soon as they can. Dr Rhoton Dr Solberg Dr Gooch(both of them, Jennifer & Jason) Dr Vas Dr Franken They all gave me quality healthcare but sadly moved and I could no longer see them. The rest of the staff is nothing special. They aren't friendly and seem to hate their job. I can't stand Texas tech school of medicine and I wouldn't recommend anyone going there. There are other choices in Amarillo!

No recomendaría este lugar a nadie que se haga un examen físico de inmigración o cualquier otra…read morecosa. Mi experiencia fue increíblemente mala y escandalosa para cualquier lugar que se hace pasar por una clínica. La primera vez que quise hacerme el examen físico, me dijeron que no podía porque tenía el apellido de mi esposo en los documentos pero no en las identificaciones. Me dijeron que regresara con el certificado de matrimonio original. Aunque había perdido tiempo y gasolina, entendí su posición. Esta vez, sin embargo, me dijeron que no podía hacerme el examen NI SIQUIERA CON el certificado de matrimonio porque tenía que usar lo que estaba en mi licencia. Dijeron que solo tenía mi apellido de soltera en el certificado de matrimonio como si alguien en la historia de la humanidad se hubiera casado CON su nombre ya cambiado. La estupidez es simplemente asombrosa. Luego me dijeron que tendría que esperar el último decreto final del Dr. Uy sobre el asunto y que tendría que esperar una hora y media. Sin mencionar la actitud que tuvo la recepcionista durante el intercambio; debería haberme ido en ese momento. Cuando volví después de una hora y media, el buen doctor todavía no había regresado. La recepcionista tuvo la brillante idea de llamar al gerente, quien básicamente le dijo que podía tener mi nombre de casada en el papeleo. Uno se pregunta por qué no llamaron al gerente hace una hora y media, pero supongo que el sentido común no es algo que abunde en este establecimiento. Cuando todo estuvo dicho y hecho y había esperado cerca de 2 horas y 15 minutos, me llevaron y me pusieron en una habitación donde se realizarían mis análisis de laboratorio. Después de que me pincharan un total de 6 veces con 3 personas diferentes, todavía no había sangre. Decidí pedir un reembolso. Un día completo perdido cuando tuve que tomarme un día libre por motivos personales. No puede tener un personal que no esté bien informado, sea grosero E ineficiente. Como mínimo, elija dos de tres. Le recomendaría que, si esta no parece una experiencia que le gustaría tener, vaya a otro lugar. Ahorre tiempo y dinero.

Delores, my nurse was very helpful and the Dr. spent a lot of time answering my questionsread more

They dont see kids, dont accept Medicaid , and the wait time on a regular Tuesday (not filled with…read morepeople) is insane. I've been waiting for over 3 hours for a urine test and physical test. the best you'll get is a "sorry for the wait."

Jennifer Licon is a very nice, caring FPN. She listened to everyting I said and had no problem…read moreansering questions. I did not feel rushed or that I was anything less than her most important patient. She has a great sense of humor also. I will be switching to her as my PCP. I'm not happy I was ill, but I'm happy that I found her.