This taxi service is a hit and miss. My husband and I have called in past and sometimes there is no…read moreavailability. We usually use this mode of transportation if someone needs to go to a hospital in the late hours. But it was useless and dispatchers were rude. I do not know if it changed much but I would call for taxi with caution. They are connected to the Yellow Cab too.

So unprofessional! I am still in disbelief as I sit here, an hour past pick-up time, with no taxi…read morein sight and no phone call. In fact, when I called them, they hung up on me! This feels unbelievable because I used to utilize this taxi service regularly with no problems in the past, but what I experienced today has been plain unacceptable. This booking was supposed to be transportation to the airport, and being ghosted like this would have impacted being able to catch the flight had there not been backup plans. I will not use Farwest Taxi ever again. Being late is one thing, but not showing up at all, no communication, and not taking responsibility is a whole other level of lousy business practice.

I am furious! COMPLETELY DECEPTIVE PRICING! BEWARE!!!…read more Just got off a cruise ship and was heading to a hotel by the airport. I was being rushed by the attendants toward a cab. When I said we wanted a flat rate ($40), I was assured that the orange cab in front of us was flat rate to the hotels by the airport. The attendant pointed to the pricing on the side of the cab. We got to the hotel and were charged $52.10 the driver said the flat rate is only for the airport (less then 2 miles away). Do not be fooled. Go to the yellow guys!!!

The drivers are great but trying to get someone to answer is a big issue. This company is not…read moredependable when trying to schedule something quickly. VERY Disappointing and you would think that they would be on it with all of the competition

100% recommend. It was so nice texting after we retrieved are bags and had the car waiting for us!!…read more Such an easy transaction.

Sal was efficient and on time. Service was excellent! Would highly recommend! Cost was very…read morereasonabl!

Jacked up our fare and let us out away from our destination. Driver went on his phone, typed in…read moresome bogus numbers, and hit us with a $40 fee!

Picked up at SeaTac, when driver found out I wanted to "only" go to Des Moines, he very loudly and…read morerepeatedly complained that it was too short of a distance and it wouldn't make him any money. It was so rude and ridiculous that I asked him if he wanted me to get out of the cab. " No, it's just my bad luck." What kind of service is that? Treating customers like an inconvenient burden? I will Uber from now on

I appreciate their services & I like most of their drivers. However, some of the people who…read moredispatch are unprofessional & will not send a car to you in a timely manner. There is nothing they can do but apologize & when you rely on them for transportation and have set appointments you might be better off finding another ride. On more than one occasion my ride never showed up & if they did it was hours later.

If you live out in Maple Valley and need to go to the airport in the morning, Please save yourself…read morethe time and trouble. Do not call them! You can also look over the reviews and see for yourself that this is not a reliable company to hire. Maybe if you live in the Auburn/Kent area and going within a 5-10 mile ride....Say the Muckleshoot for Example they "Might" be your first call.

I made reservations online and called three days before and the day before to confirm our ride…read more The first time I called, I was quoted $105 for SUV service. The second time I called, I was told it would be.$120. Both times, I was assured of our pick-up. At 5:00am, our scheduled pick-up time, there was no car. I called several times and was sent to voice mail. At 5:10, we loaded into our car, drove to the airport and found last minute, expensive parking. I would not recommend this company as we were left stranded at 5:00 in the morning. We never received a call of any sort from them.

I did an online reservation two days before my schedules after founding them on Yelp. I did not…read morereceive an email confirmation and did a follow-up call the day before. The gentleman I spoke with was not very professional but did have my details and confirmed that they had the reservation and would be there a few minutes early. Day we are scheduled to fly out and 10 minutes past my appointment time, guess what? They are a no show. I called the phone number provided but was sent to voicemail. Tried a second time and again, was sent to voicemail. This is the first time I have used their service but the second time a local taxi company has failed to show for a confirmed fare. Now I am stuck paying $140 for parking my vehicle at the airport. Thanks! Moving forward I will just stick to Uber.

Poor manner. Driving so awful…read more Changing lanes and turn right without signal. Dangerous driving.

I am super annoyed. Currently in a taxi and I get out to get my food and the taxi guy wait. I come…read moreback and I straight up say and point "I would go that way." And he completely ignores me and goes the other way home so we can purposely sit at a Red light when we could've taken a free turn. I'm sitting here so pissed watching the cars zoom by in the lane that we could've been in. DO NOT PURPOSELY GO THE OPPOSITE WAY WHEN I JUST TOLD YOU TO GO THE OTHER WAY SO YOU CAN MAKE ME SIT AT A RED LIGHT/LEFT TURN. And he didn't I've so ducking slow purposely on the way here. That shit is so annoying! Have fun having NO TIP NOW!

As much as we love using this company to help our guests. There was a dispatcher that I was trying…read moreto confirm the address to and at first he started off nice asking questions that I had the answer to but when I tried to confirm the address again due to it being hard to hear him at times it sounded like he had an attitude and was rushing me off the phone. This call was made at 01:06am. If you don't like your job and have no patience for others I would advise that you find a new job that doesn't involve you speaking to people if you can keep the attitude to yourself. Great drivers & company but the dispatch person I had just needs to work on their customer service. PERIOD(.)

9.11.19. I had a…read morepre-scheduled pick up for this morning. Wednesday 9.11.19. Between 7:00 AM & 7:30 AM. I was watching from my from my front door/balcony for the Stita Taxi & the driver was punctual, but, extremely rude. I live on the second floor of my apartments. As I stood in front of my door waiting I saw the Taxi driver on the main road. A few cars were still passing him, so, I ran inside my apartment & grabbed my bag & ran back downstairs to get into the vehicle. It wasn't even 2 minutes at most. It was less than 2 minutes. The taxi driver was irate & upset. "No. No. Get out. I already called & cancelled your ride." He said. "You took too long. Get out. Get out, NOW." He screamed. "Get out." He demanded as he was shooing me away. He was very disrespectful. He didn't give me a chance to inquire about the situation. He talked over me anytime I tried to ask questions or say something & he was very unprofessional and rude. In the end he just left me standing there I was late for my doctor's appointment.

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

Century is such an exceptional experience. If you can, request George, he is always a friendly and…read moreexceptional driver that goes the extra mile!!!