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Northwest RetroFoam

3.0 (2 reviews)
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Services - Northwest RetroFoam

Insulation installation

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3 years ago

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2 years ago

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Airseal Insulation

Airseal Insulation

(4 reviews)

Just got off the phone with Bob. Whom I've given the nickname "Incompetent Bob" or "Nincompoop Bob"…read more- I haven't decided which. I spoke with him about having the attic roof deck insulated about 3 weeks ago. I gave him the specifics of the job, he gave me a price over the phone and I told him it sounded good and to get it on the schedule. He said that he had an opening. In 3 weeks and he'll put me in and that if any jobs finished early, he'd give me a call. I hadn't heard from Bob and since we are at the 3 week mark, I thought I would touch base. I got Bob on the phone, gave him my information and got disconnected (Incompetent Bob likely has difficulty with complicated things like telephones). I called back and again explained who I am and I got the World Famous Backed Up run around. He suggested I call someone else seeing how they are so backed up. I told Bob that it would have been reasonable for him to call his scheduled customers to inform them of such difficulty. Of course, this is Incompetent Bob, so he couldn't help but give the distinct impression that he had no idea who I was or what I was talking about. I couldn't help but press the issue with Incompetent Bob. He asked my name again and where I was from and said that he had 15 people on his list and I'm not one of them. Quickly devolving to Nincompoop Bob, I had to press the issue. "Let's be honest Bob; you have no idea what in the world I'm talking about do you?" to which Bob had no choice but to respond "No sir, I don't." And there we have the crux of the matter of Incompetent Bob; if you're one of the 15 or plan to be, give Bob a hand and call him every day since he has yet to figure out the working end of a pencil.

Fantastic experience! Bob was wonderful to work with. He visited our house in Hayden in advance and…read morewe walked through the job in detail. My main requirement is to get a tight air seal between the house and the attics to prevent heat flow in the winter with the goal of reducing ice dams and energy costs. Because of the complexity of our attics, he was unable to provide a fixed price bid so I agreed to T&M charges; Bob provided his material and labor costs so I was able to get a ballpark estimate worked out. Darry and his crew showed up and did the work two days ago. They were very respectful to our house and furnishings when bringing in their equipment and there was no foam or dirt left behind (except for two cigarette butts on the driveway). Darry paid close attention to our requirements and met them perfectly. He made a couple of suggestions on how to improve the job and we went with his ideas which turned out well. I looked at quite a few foam companies in the area and decided to go with Airseal after reading reviews and talking to customers. The house immediately feels tighter and is definitely quieter. There were no outgassing fumes in the living space that I could detect the evening of the work. I worked with a handyman earlier this summer to install rock wool Tenmat covers over all of our recessed lights and to make site-built baffles in each rafter bay replacing the old cardboard baffles which were falling down. They also did a complete clean-up of the attics removing old construction debris, wire, old insulation, etc. Darry said all of the prep work made his job go a lot faster and smoother. It really pays to get things ready before Bob's crew shows up. Overall, I'm very pleased with the work and the results. I highly recommend Airseal Insulation. In addition, Bob's a real character, an all-around good guy, and fun to talk to.

Northwest RetroFoam - insulationinstallation - Updated May 2026

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