Adam @ Audibel is the best human EVER. Ive had some high…read morerange hearing loss from a lifetime of motorcycles and live music. I was given a pair of hearing aids and took them to Adam, and he got me totally sussed out. They work really well, and I couldn't have done it without him. Great, friendly service, and In couldn't be more satisfied. Thanks, Adam!!!

I've had my hearing aids for four weeks and they have made a significant difference. I'm noticing…read moresounds that I just didn't hear before, but most important is how they have improved my general experience in conversations and social gatherings. I was impressed with Adam Dell. His approach was straightforward and informative.

Had an appointment at this office for 12:00pm (noon) on Friday March 13, 2026. I arrived at 10:45…read more(traffic was lite on 55) to find no receptionist and no idea where the doctor was. Finally at 11:45, the doctor appeared for about two seconds escorting a patient out. He then disappeared into the back. Never said a word to me. I sat in the waiting room for almost another hour (until 12:40) and had still not spoken with ANYONE in the office. I walked to the back of the office around 12:45 and all the lights were off and the doctor was nowhere to be found. Customer service rating: Big fat "0". Need hearing service: LOOK ELSEWHERE!. RJB - Braceville

Thank you for your extraordinary service to me while I was in need of hearing services while I was…read moreattending a conference in Chicago. Dr. Emily was fantastic. Contacting my audiologist in suburban Philadelphia, then providing me with a loaner hearing aid while my hearing aids were being repaired, improved my quality of life while enjoying friends and professional colleagues during the conference. Thank you for your commitment to your profession and the persons you serve. Kathleen

The Audiologist lady was great. Professional, and pleasant to deal with. Did not rush us. The front…read moreoffice receptionist was not very nice though. But that had no affect on my evaluation of this place. I have pretty crappy insurance but they accepted it. Very happy with their services. I used to go to a place called Clear Sounds, but this Americans for Better Hearing Foundation has far better service. Clean office, bright and modern. Highly recommended.

From the owner: ABHF is a nonprofit hearing healthcare organization with a team of Audiologists and Speech…read morePathologists who test hearing, fit hearing aids and conduct Auditory Therapy to improve the entire hearing system (Ears and Brain). Not only does better hearing improve communication and quality of life, but maintaining health hearing also reduces falls, loneliness and dementia. We serve low-income patients at our clinics throughout Chicagoland and through our mobile program at over 100 residential facilities.

My Dad is so happy with the flexible and professional testing that was done. Jonathan is a…read morededicated and compassionate specialist. Highly recommend!

Jonathan is the best. Kind, sees you right away, pricing is very competitive. Really gives very…read morepersonalized service. I, for one, appreciate that. Highly recommend.

As usual, Adam took care of the replacement for one of my devices. Seamless and easy!read more

Adam Dell is very professional, friendly, and patient. He administered a hearing test, reviewed the…read moreresults, and then discussed options with me. He fit me with Starkey AI hearing aides last week and then met with me this week to ask me questions about my experience, fine tune the programming, and teach me how to be more successful with my new high-tech hearing devices that are synced with my iPhone. Janet was very sweet and helpful in setting up the appointments and relaying messages. I am very happy with Audibel of Westmont and Adam Dell, the Hearing instrument Specialist, at this location. My hearing issues are not currently complex, and I did get evaluated by an audiologist previously. I don't believe there is an audiologist at this location. I went through Rush for that service. This business focuses on assessing, fitting, and education around hearing aides. Job well done. I'm a happy customer.

Terrible experience. Felt the daughter who provided care was not as knowledgeable of the hearing…read moreaid literature that they had in the office. She had difficulty explaining in a simple direct format of the levels of each hearing aids benefits. We became frustrated at the lack of return calls and the interpretation of their hearing test. The expectation was to purchase hearing aids without ever going over the hearing aid test results. We left and did not purchase and happy we did because we found a better provider who was able to answer all our concerns

I have always had a good reponse from Susan Rogan. She took care of my parents in their 90's. She…read moreis very patient and informal. Makes you feel comfortable.

I've been a satisfied patient at the Ear Institute of Chicago for over 10 years. I live in downtown…read moreChicago and have tried to find comparable care closer to home but I've been unable to find anyone who comes close to Jill Messina in skill, professionalism, and sensitivity. It's too bad that the other reviewer based her comments solely on office procedures. To my way of thinking, the most important thing is how the world sounds at the end of the programming.

Don't go here. First of all, they make you pay in advance. Then in order to get your hearing aid…read moreyou have to sign a waiver that allows them to get more money than the agreed upon contract with your insurance carrier. And if you don't sign the waiver, they won't submit your insurance claim. My original waiver was left blank and I was led to believe that I would be reimbursed for whatever the insurance said it was worth. Well, then my waiver was lost and they would not send my claim in unless I signed a waiver that was now filled in with 80% of maximum of $1000. Oh, did I mention that my claim was not submitted until I brought it to their attention nearly three months later? So the game changed over that time period. Feels like they were hoping I would forget about what I paid in advance and they would get to keep all of my money. Then not submitting unless I signed the now complete waiver? Seems like coercion to me. I've learned my lesson, NEVER pay in advance. NEVER sign a waiver. This is a scam and they will do whatever it takes to get more than the agreed upon contract. If I had knee surgery, I wouldn't have to pay more for the device than the agreed upon contract with insurance. They are taking advantage of people and the system. By the way, I've since looked them up and several people have sued. Stay far far away! They should be ashamed of how they do business! This is unethical.

Excellent care. Goes above and beyond. I can highly recommend this provider. Her goal is to help…read morepeople hear better, unlike places that just want to see hearing aides.

By far one of the best experiences with a health care provider. My husband has tinnitus and we…read morewere looking for a provider that could not only diagnosis what he had but who also could provide options on how to manage this. Rebecca Boyce was fantastic. She was so easy to talk to and helped educate my husband on what he was experiencing and how to manage the tinnitus. He tried out hearing aids as well but they didn't help as much as he would have liked and Rebecca was so understanding, never pushing for the sale. We will definitely be coming back if the need arises and have shared our experience with friends and coworkers.

Amanda Nelson went above and beyond the call of duty to help me get connected to a facility that…read moretook our insurance. She is very kind and helpful and also looked up information on the cost to repair our current hearing aids for my special needs son.

The audiologists and staff at Connect Hearing in Westmont have been great. They're very friendly…read moreand competent.