Please do not go to Dr. Nargi if you are non-binary or looking for a reduction!…read more Below is the formal complaint I made to the Montana Board of Medical Examiners after trying to handle my complaint directly with Dr. Nargi and her clinic coordinator, Tiffany. To whom it may concern, I had a consultation with Dr. Nargi in January of 2020 for a breast reduction to manage my condition of macromastia. My breasts significantly decreasing in my quality of life by; causing tension headaches at a frequency of four to six times a week, jaw and lower back pain, severe body dysmorphia, and anxiety. Although I am unsure of my original cup size (as I couldn't wear bras) I believe I was around an F or G cup (see attached photos). I mentioned to her that I had considered FTM top surgery and am non-binary but I wasn't sure about total loss of sensation. She said that we could do top surgery but also a very large reduction. Dr. Nargi, when asked if she could get me to a B-cup, assured me that my surgery goal was realistic and could be completed. On February 11th, 2020, I had a breast reduction for which I paid $5,733.00 (see included receipt) and with the knowledge that Whitefish Plastic Surgery doesn't do prior authorizations and I would have to request insurance coverage later. I woke up from that surgery as an E (see attached post op photos). I immediately made my dissatisfaction known to the provider, Dr. Nargi assured me that the swelling would take weeks to go down. In my two week and four week the same was repeated. After the four week post op, she scheduled a six month and told me that sometimes it can take that long time for the swelling to go down. At my six month, I was the same size. When I confronted Dr. Nargi about the discrepancy, she admitted that she had told me that I would get to a B and that my goal was surgically feasible. When I asked why it didn't happen, she replied, "I don't know." Dr. Nargi offered another surgery for only the cost of the surgical bra. I clarified with her again that my original goal was realistic, she confirmed. On August 20th, 2020, I had another breast reduction performed by Dr. Nargi (also in her clinic under local anesthesia) and reminded her one last time while she was marking me that I'd like to be so small "a sports bra could make me flat chested". When she walked out, my mother, Pamela Roth, asked if I wanted a mirror to see where she marked and warned me that she did not think it was enough tissue. I declined, believing that there would be no way Dr. Nargi would do it again. And I woke up from that surgery at a DD. I also had a post op infection and had to have the stitches pulled out as they did not dissolve and grew out of my breast tissue for six weeks after the procedure. At this point, I went to my last post op and didn't say anything else as I was not willing to have a third surgery under her. A previous patient of hers that I worked with also confided in me that although her breast appearance was great, she did not reach her reduction goal either with Dr. Nargi- she was looking at going to a different surgeon as well. My insurance also declined to cover the surgery, citing that lack of tissue taken making it a purely cosmetic procedure. In the two years since, I have had to continue to pay for Chiropractic care and massage therapy out of pocket (please see attached documentation). I have had episodes of disordered eating in order to make my breasts smaller as well as over-exercising and starvation. I have also had emergency room visits for migraines and pinched nerves in my neck. The most recent of which resulted in my primary care Doctor, Ivory Drendel, making a physical therapy referral and I have been going two times a week. Recently, with the help of my therapist, I have set another appointment at Lift Plastic Surgery in Missoula. I sent a letter to Dr. Nargi explaining my disappointment and asking for a refund to put towards the cost of my upcoming surgery. Dr. Nargi and her staff maintain that my surgical goal was reached and no wrongdoing was committed. Included in this packet are those emails as well. Dr. Nargi, for some reason, decided that I would look better with larger breasts regardless of my gender identity, diagnoses, pain, and personal request for my surgical goal. No one is immune from bias and my goal is that Dr. Nargi be educated on her own bias and non-binary healthcare to prevent another patient from having to go through what I went through.

I spent two hours speaking with Dr. Narji about her desires for quality patient care. As a Medical…read moreEvaluator for the state of Montana, I am charged with evaluating and assessing the quality and performance of selected physicians throughout the state. Without hesitation, I feel that Dr Narji is a remarkable surgeon, wonderful doctor, and someone who truly has the patient's interest always with her. She is A+ and a true gift to quality medical care. Dave Edmiston, M.D.

I had a breast lift with Michelle two years ago. I waited to write a review wondering if time would…read morehelp, it did not. My breasts are a complete hack job. I am so self conscious now and never want anyone to see them. I've consulted with many other plastic surgeons for a potential revision and they also agreed. One nipple is significantly smaller and not even cut out correctly, the scar runs through the upper portion of my nipple. It was described to me before surgery that the nipple is essentially cookie cutter cut off your breast and then attached. It 100% looks like she used two different cookie cutter sizes for each. Its horrible. I would NEVER go back to that office. She might be a good surgeon for less esthetically challenging procedures - breast lift would not be one of them. I would have taken my saggy old boobs over this version a thousand fold.

Dr. Spring is beyond sweet and amazing. She is a down to earth woman who makes you feel…read morecomfortable. Tammy, the most amazing nurse in the world. Shayla made scheduling and the financials a breeze If you want the most natural, most incredibly comfortable augmentation experience, go here. I have 4 people in my family with breast augmentation from the best Dr on the East Coast- Theirs are all amazing--- MINE ARE BETTER They are so amazing, I have 1 friend flying in from Hawaii to get her surgery here, and I have another friend that booked her surgery only a month after I had mine. Can't say enough about Dr. Spring and their whole team A++++++++

Glad to see Rob for my Botox and fillers. He and Sage are amazing…read more He's very knowledgeable and precise in what he does. I highly recommend them for all your beauty needs.

Leslie and her team are professional and knowledgeable. They are warm and compassionate and know…read moretheir stuff! I am a returning customer for many years. My skin looks amazing and will continue to do so with their help! I can always count on them for the latest breakthroughs for staying young! Highly recommend!

I just moved to Kalispell from Tucson, AZ and needed more Botox. I was also interested in a lower…read morefacelift (I'm 55) and Dr. Hromadka has been great! If I decide I want the lower facelift, I will be going back Mountain West Plastic Surgery. The staff are also great. Very friendly! I really love this office! If you're looking for any procedures, this is the place you want to be!

I felt compelled to write this review to warn any potential clients/patients to avoid this facility…read moreand specifically avoid Dr. Spring!! My visit here was demeaning and had me in tears. I went here to receive treatment for scar tissue and was dismissed within 5 minutes. I spent more time on the phone and online submitting my history and insurance information than the entire exam. Dr. Spring had received all of my information including x-rays and CT scan results and even though she had that information ahead of time and KNEW she could not help me, it was clearly more financially beneficial to her to have me come in with my hopes up for some type of treatment only to be dismissed within 5 minutes and charge me and my insurance company!! This type of unethical behavior/treatment is why insurance rates are so high! Incredibly disappointing! Avoid this facility at all costs! There are better and more understanding providers out there!

Post-procedure derm complication explained away as normal and when that long process was over the…read morelack of results from actual surgery was treated as unusual, without an offer of a redo. The lack of support and apparent reluctance of the physician to address the issue left everything hanging. "Wait and see" turned into a total lack of confidence in the surgeon and practice.

I should have left this review a long time ago. I am embarrassed to say I spent $8000 on…read moreCoolsculpting with absolutely no results! I was told by Dr. Harl that I would be a good candidate. When reviewing before and after pictures with the person who performed the procedure, we both agreed there was No change. She contacted the company, who seemed reluctant to offer any compensation. I don't know why it had to be the Coolsculpting company instead of NWPS to offer compensation. They finally agreed we would "redo" the procedure at no cost, but I needed to wait for some new machine parts to come in. NWPS assured me they would call when they got the parts. Well guess what they never did! I admit I dropped the ball by not following up. I really had no confidence a change in parts would help, plus it is Very Painful during the procedure and for a about a week after. I just saw an ad for Coolsculpting and decided to write the review to save someone else from being duped! This makes me angry everyone I think of it. $8000 is a lot of money to me, I realize it's a drop in the bucket for NWPS!

Unfortunately I have had two unfortunate experiences with this hospital since writing my original…read morereview. First off I'm unable to go into it in depth but I lost my adult son here and my husband of 30 years in about a 1 year time period. The care during Covid was terrible as they used protocols for Covid with disastrous results. It was in ICU. Although my experience with my new husband was ok but I stayed with him the entire time.

Go somewhere else if at all possible. I have been hung up multiple times, often without someone…read moreeven answering the phone. Logan Health refuses to review my file in person, they continuously repeat file without adjustments for a coding a coding error. Insurance confirms the error but Logan Health refuses to listen. The facility is dirty, spent 3wks receiving care. The restrooms on the unit had blood down the toilet bowl for multiple days. My child's room was only mopped 2xs in the 3wk stay. Majority of their staff seems to be Nurse Practitioners with a point to prove vs patient care.