Please do not go to Dr. Nargi if you are non-binary or looking for a reduction! Below is the formal complaint I made to the Montana Board of Medical Examiners after trying to handle my complaint directly with Dr. Nargi and her clinic coordinator, Tiffany. To whom it may concern, I had a consultation with Dr. Nargi in January of 2020 for a breast reduction to manage my condition of macromastia. My breasts significantly decreasing in my quality of life by; causing tension headaches at a frequency of four to six times a week, jaw and lower back pain, severe body dysmorphia, and anxiety. Although I am unsure of my original cup size (as I couldn't wear bras) I believe I was around an F or G cup (see attached photos). I mentioned to her that I had considered FTM top surgery and am non-binary but I wasn't sure about total loss of sensation. She said that we could do top surgery but also a very large reduction. Dr. Nargi, when asked if she could get me to a B-cup, assured me that my surgery goal was realistic and could be completed. On February 11th, 2020, I had a breast reduction for which I paid $5,733.00 (see included receipt) and with the knowledge that Whitefish Plastic Surgery doesn't do prior authorizations and I would have to request insurance coverage later. I woke up from that surgery as an E (see attached post op photos). I immediately made my dissatisfaction known to the provider, Dr. Nargi assured me that the swelling would take weeks to go down. In my two week and four week the same was repeated. After the four week post op, she scheduled a six month and told me that sometimes it can take that long time for the swelling to go down. At my six month, I was the same size. When I confronted Dr. Nargi about the discrepancy, she admitted that she had told me that I would get to a B and that my goal was surgically feasible. When I asked why it didn't happen, she replied, "I don't know." Dr. Nargi offered another surgery for only the cost of the surgical bra. I clarified with her again that my original goal was realistic, she confirmed. On August 20th, 2020, I had another breast reduction performed by Dr. Nargi (also in her clinic under local anesthesia) and reminded her one last time while she was marking me that I'd like to be so small "a sports bra could make me flat chested". When she walked out, my mother, Pamela Roth, asked if I wanted a mirror to see where she marked and warned me that she did not think it was enough tissue. I declined, believing that there would be no way Dr. Nargi would do it again. And I woke up from that surgery at a DD. I also had a post op infection and had to have the stitches pulled out as they did not dissolve and grew out of my breast tissue for six weeks after the procedure. At this point, I went to my last post op and didn't say anything else as I was not willing to have a third surgery under her. A previous patient of hers that I worked with also confided in me that although her breast appearance was great, she did not reach her reduction goal either with Dr. Nargi- she was looking at going to a different surgeon as well. My insurance also declined to cover the surgery, citing that lack of tissue taken making it a purely cosmetic procedure. In the two years since, I have had to continue to pay for Chiropractic care and massage therapy out of pocket (please see attached documentation). I have had episodes of disordered eating in order to make my breasts smaller as well as over-exercising and starvation. I have also had emergency room visits for migraines and pinched nerves in my neck. The most recent of which resulted in my primary care Doctor, Ivory Drendel, making a physical therapy referral and I have been going two times a week. Recently, with the help of my therapist, I have set another appointment at Lift Plastic Surgery in Missoula. I sent a letter to Dr. Nargi explaining my disappointment and asking for a refund to put towards the cost of my upcoming surgery. Dr. Nargi and her staff maintain that my surgical goal was reached and no wrongdoing was committed. Included in this packet are those emails as well. Dr. Nargi, for some reason, decided that I would look better with larger breasts regardless of my gender identity, diagnoses, pain, and personal request for my surgical goal. No one is immune from bias and my goal is that Dr. Nargi be educated on her own bias and non-binary healthcare to prevent another patient from having to go through what I went through. read more

I spent two hours speaking with Dr. Narji about her desires for quality patient care. As a Medical Evaluator for the state of Montana, I am charged with evaluating and assessing the quality and performance of selected physicians throughout the state. Without hesitation, I feel that Dr Narji is a remarkable surgeon, wonderful doctor, and someone who truly has the patient's interest always with her. She is A+ and a true gift to quality medical care. Dave Edmiston, M.D. read more

Dr. Nargi and Tiffany (laser) are such an asset to our community. Dr. Nargi's eye for detail, compassion and desire to really understand what the patient wants is rare. Tiffany's laser expertise is unrivaled around here. Highly recommend. read more

I had such a wonderful experience with Dr. Sarah Nargi. She takes a lot of pride in her facility and you can tell she really cares about her patients. Her staff are so caring and attentive as well; Tiffany was so nice. I was an out of town patient from Canada and went there to have my breast implants removed. The surgery went better then expected and I am so pleased with my results. My pre-opp appointment was the day before surgery and Dr. Nargi spent a long time with me explaining what to expect, I didn't feel rushed at all. She answered all my questions and was very knowledgeable and understanding. Dr. Nargi is also quite funny and witty which made the experience all that much more pleasurable. I would definitely recommend her to anyone. read more

Don't be fooled by the 5 star reviews here. There are lots of bad reviews elsewhere. I went in for a breast reduction consultation. Once they get you in an exam room they have you strip down and they take photos of you before you even see the Doctor. I was very uncomfortable with this. The doctor finally came in and I liked her personality and she showed me photos of surgeries she had done and had a very confident manner. She spent about 5-10 min then sent in another person who would be submitting my information to the insurance. This woman had zero personality and never once cracked a smile. Here is where the major problem started. I didn't hear from them or my insurance for a couple of months. Tiffany called and asked if I had heard from my insurance. I called her back and left a message. A week later I still hadn't heard a word from her. I sent an email.. I asked her to give me the date she submitted my claim. a couple of days later she emails me back completely ignoring my request and asking me to "hurry up and choose a surgery date because they are going fast!" Every correspondence with Tiffany was unprofessional . She spelled my name wrong, ignored questions and was pushing for me to choose a date. Long story longer.. she hadn't submitted my claim and once she finally did it was incomplete. My claim was turned down. It didn't stop her from again trying to get me to choose a date saying I could self pay. Something I was willing to do if it was legitimately turned down. What a waste of time! read more