Ponderosa Painting was amazing to work with. The entire process, from first thing to last, was so…read moreprofessional and so focused on me, the customer. They did the entire exterior of my house. Wooden siding, trim, facia, soffits, gutters, and garage door. There were some expected difficulties but those were handled and the level of attention to detail was awesome. After the job was done, they still came back to make sure we were fully satisfied. They went above and beyond by doing touch ups after another job had damaged what was just painted and they hung new exterior lights for us. If you need your house painted, I fully recommend Ponderosa Painting. These are the right guys for your job. If you want to take the risk out of who to do your house, then you would select Ponderosa Pain

Did a great job painting the main floor of my home. Excellent service from asking for a quote to…read morefinal clean up.

I obtained 4 bids ranging $2,942-$5,870 and already had: 11 g SW paint, 3 spray cans, plastic wrap,…read moreblue tape. I choose Lilac City Painting (LCP) $5,870 for 800 sq ft, because I wanted the time and effort spent to focus on my walls being completed well. LCP said each of the types of problems currently on my walls could all be easily fixed - but then again the $2,942 bid said the same - so maybe I should have went w/ them... After the 1st room was completed - super quickly - and I still saw ALL of the types of wall issues that were previously confirmed fixable...the owner stopped by again and said the walls were not going to be perfect. I didn't ask for perfect, I asked for very common walls issues to be fixed before painting and was told that was no problem pre-payment. Now, all of a sudden, those types of minor wall issues I pointed out (described on the quote/invoice), were a problem. Even though there are currently a thousand and 1 videos online showing otherwise for both plaster and drywall. When reading the project description on the quote & invoice back to LCP: "The walls will need to be pole sanded...will ensure a smooth finish and guarantee a correct finish. The walls will be filled, spackled and caulked prior to painting. Filling any nail holes, gouges and retexturing patches. The pipes need some scuff sanding to remove major blemishes." I asked LCP why I was seeing evidence of this not happening, w/ the owner's response being that was just "Standard Painting TEMPLATE Text" and doesn't mean anything. So basically meaningless words put on LCP logo paperwork, w/ an invoice nbr, job desc, tot dol amnt (which was paid in full already), but clients should in no way expect the services described, talked about and paid for to be work LCP does, because those words are just "Standard Painting TEMPLATE Text". It will be interesting to see how the court interprets this. We ended the conversation with LCP agreeing they would just "do the best they could". LCP moved on to the remaining rooms and after continuously pointing out numerous spots on the walls still not being addressed, the painter just kept saying he was only allotted 74 hrs for this project. The painter worked approx 12 6.25 hr days = 75. Although, there was never a limit of hours discussed for this project. $5,870 for 800 sq ft with 2/3rd of the paint already provided was more than enough for this project to be completed VERY well. None of those numbers makes sense... After I made my complaints well known throughout the job, the job was left as LCP "doing the best they could". So attached are some pictures of LCP's "best they can do" work. Unfortunately, my phone doesn't take very good pictures, so I will put up a website/channel showing better detail and also the person's work I hire to fix and finish completing work LCP should have been able to do - basically fixing their work. I mean my own mani/pedi file can scuff/sand the pipes better than LCP (which I did ask the painter if he wanted to borrow, but he declined and wanted to continue using a sanding block worn down to the smoothness of a Kleenex). LCP self-advertises as "Spokane's Interior EXPERTS - Many of these old homes just need correct prep to restore them to their original luster". I'll post better pics, once professionally taken, w/ a ruler next to the various issues to be able to see the small size. Many people asked how the project went, so I wanted to make sure I posted some pictures now until I have more time.

Lilac City Painting painted my house at 1220 E Eastview Drive a little over 2 years ago and did a…read moregreat job. I noticed some peeling shortly before the 2 year warranty expired and had difficulty contacting them and could not get a response and so I posted highly negative review. They since have responded and even though the warranty has expired they are going to fix the problem at no cost. Their phone and e-mail service was having problems so they had to move to another provider. They have proven to be a quality and reliable company. I hope they will accept my apology for the ill-considered bed review. I highly recommend this company

The project was exactly as we expected. Jeramee and Duane were very professional, everything was…read moreprotected during the process, and cleaned to our satisfaction. We will definitely recommend them

For me, the true test of a company within the construction industry is how they deal with issues…read morethat arise when things don't go perfectly. The short version of this review is that this company, Coveted Coverings (CC), responded when the floor was not completely covered and finished due to fickle nature of dealing with epoxy floors. They had to come back to the job site after thinking all was finished, and apply a totally new surface coat, through a complicated (and expensive!) process to make sure the new surface adheres to the previous. The point is that they came back, redid the surface coat, and left us with a very nice floor--exactly what we wanted. This costed them time and money, since they did not charge us for the final coat. From our perspective, you can trust these guys to do the right thing, and leave you with a high-quality result. Not only that, but they are friendly and easy to work with. For those who prefer more detail, this is what happened at our house. We agreed to do a flake floor on a wooden subfloor (plywood) that had lots of gross imperfections, from the screw/nail holes to the butt joints and other cracks. All the imperfections had to be filled with an epoxy paste. Then they do the main epoxy layer that they added just enough to fill in some of the worst dips in the floor, followed by the flake layer, ending with the surface coat. The CC guys showed up when they said they would, were professional throughout and the first few layers went great. They took a severely flawed subfloor and made it such that we couldn't tell. The problem arose in the top coat: they ran out of epoxy just before the end of the floor. Ninety percent was done, but the last few feet just didn't get covered right. This was after they showed up with 15-20% extra epoxy to make sure this doesn't happen. As an aside, one of the things I appreciate the most from this process, is that I learned quite a bit about epoxy flooring from these guys. They were patient with all my annoying questions, basically teaching me what I didn't know. I had been fooling around with epoxy for a while, and thought I knew how to do what they were doing. In fact, when they gave me the quote for the project, it was more expensive than I expected and I thought we could do it ourselves, since I was now such an expert in Epoxy (yeah, right). Watching them closely and asking questions, I learned just how much I didn't know, and suitably humbled, I have gained a much deeper appreciation for what has to be done. One of the things I learned is that it is very difficult to get the quantities right, and just buying (and charging the customer) way more, has its own set of problems (like how do you store the extra, what conditions does it require, how soon does it degrade, etc). Apparently this is especially true for wood floors, where the absorption rate and imperfections vary so widely. So, it's completely understandable that they ran out of epoxy, despite their expertise and planning. Once they took a look at the unfinished floor, they didn't argue, and simply went through the process of planning and executing the final coat (again). They had to go through the process of abrading (sanding, basically) the now-cured surface, using some chemical processes to further prepare the surface for bonding with the new surface coat, and finally applying the new layer. This took a full day, and they had to buy all the materials and soak up the time. They did all this without complaint or issue, and did not charge a cent more than we had already agreed upon. I felt a bit bad that they had to take a loss and tried to pay them more, but they refused. Exceedingly rare for construction firms these days. Bottom line: I trust these guys, and got to see firsthand how epoxy floors can be done right. In hindsight, the price was not too high--it was my ignorance and assumptions that made it seem so. To be fair, they were not the lowest bid (nor were they the highest), but they aren't greedy and are building their business the right way: by doing good work at a fair price and taking full responsibility for what they promise. I can't point to many other outfits we've hired to do construction related projects that take the care that they showed.

Experienced team that does exceptional job! The quality of work done customized to my specific…read moreneeds and the value was great! My home remodel is exactly as I wanted! They even kept everything clean and tidy. Answered all my questions and helped me get the work order planed going over anything I needed to make adjustments for.If you want it done right, no corners cut or half done, North Mud and Paint is my recommendation!

We had North Mud and Painting complete some drywall repair and paint the basement and laundry room…read more Excellent customer service and quality. Pricing was better than we expected. We will definitely be using them again for future projects!

Just met with Mr. Davis. He gave us a fair estimate for our painting job and is going to cover…read moresome of the additional repairs to our ceiling from new wafer lights installed. Also will have one of his employees come and checkout some finish carpentary that needs to be done under a large kitchen window!! What a pleasant and knowledgeable person!! Cannot wait to recieve our start date but know it might be a bit as he is finishing up exterior work. Will post pics of finished project!

Owner came over. Said would send estimate. Never saw it or heard from him…read more This review needs 85 characters and I do not have anything further to say.

They did an amazing job! So accommodating... very professional. I cannot recommend them enough! We…read moreare new to the area, I will be using Five Star for all our painting projects! Fantastic!

after the original contract was signed to paint the outside of my home virtually all communication…read morestopped. They would not show up and no information from the office as to what was happening and when the crew would return. They got to the point in the project that touchups were all that was left and I made the mistake of signing the check. Now they are not returning phone calls or showing up to finish the job. It has been 3 weeks since I was told they would be back the next day to finish touch ups and they have only called back once two weeks ago and said they would get right on the final touch ups. The crew made no attempt to prevent unnecessary damage to plants (some is to be expected). The crew left trash from the window wrap and empty paint buckets around the house. I will be willing to re-evaluate my review if they ever finish my house. I do not recommend this company!

Very great company, i highly recommend them! Had my house painted by them and had no regrets…read morethroughout the whole project.

From the owner: Reasonable Local family owned business that takes pride in their work.read more