My experience with Restore Health & Pain Treatment Group was extremely disappointing…read more My PCP originally referred me for documented hip and SI-joint pain, but Restore denied that referral and required one from orthopedics, delaying care. At my first appointment, I arrived an hour early, completed intake and urine screening, and participated in range-of-motion testing that significantly worsened my pain. I was then sent home for approximately two weeks without an individualized interim treatment plan. I was not demanding opioids or any specific medication. I was already taking prescription meloxicam with inadequate relief and was asking for any reasonable non-opioid, non-drug, or symptom-management option. After I raised concerns, Director Christian Garrido called and said my referrals lacked adequate information, even though Restore had accepted the referral, reviewed my X-rays, examined me, and documented confirmed diagnoses, reduced movement due to pain, pain up to 9/10, and severe interference with daily activities. A staff member later told me Restore would not respond to my written portal message and that I needed an ROI to obtain my own records. She repeatedly interrupted me, refused to let me speak with the director, and ended the call after my phone audibly announced that recording had begun. Restore then canceled my future appointment and sent my PCP a notice accusing me of "aggressive communication" and violating recording law. I strongly dispute that characterization. I did not threaten, insult, or abuse anyone. Restore's own clinical note describes me as pleasant and cooperative. My records also show that my initial urine screen was negative, yet an extensive additional toxicology panel was ordered after Restore had decided to discontinue my care. I am verifying with my insurer whether any related claims were submitted. My PCP has now had to reroute my referral and provide interim medication. Based on my experience, Restore's communication, transparency, documentation, and treatment of patient concerns were unacceptable.

I just had to come on here to say: Please!! Read more than just a few reviews.This place is not…read moreanything like what the one star reviewers state. I have had nothing but an outstanding experience at this clinic! All of the providers are incredibly caring, respectful, and focused on helping their patients get to feeling better. I feel well listened to and never feel rushed at my appointments. All patients, including myself, are told they need to arrive an hour early to get the intake paperwork completed as standard procedure, so this is never a surprise. I've never had to wait more than ten minutes past my appointment time, and the front staff are always super kind and professional. I very highly recommend Restore Health for anyone struggling with pain.

Listens and compassionate. Cares about helping and sends in referrals timely. He will help direct…read moreyou to the right people

I give major credit and my everlasting thanks because Dr. Williams keeps me up and moving every…read moreday. I can still garden and cook (my 2 favorite hobbies), which frankly amazes some of my neighbors because of my advanced age and having to use a walker for every step. Dr. Williams keeps me out of a wheelchair, which makes my life so much more free and enjoyable every single day. After treatment, I always leave walking taller and more upright, breathing easier, more energetic and with a feeling of real wellbeing throughout. I couldn't recommend anyone more and don't even want to think about how awful I would feel without his gifted treatments. He does have a special gift of healing that astounded me from the very first day. He has excellent advice and wellness tips, and makes living with constant pain so much more tolerable. I recommend him highly and also think very highly of the man.

My husband was a patient there for 5 years being treated for extreme back pain along with…read moremedication and things were going well (he could live with that level of pain) until Dr. Nathan Sneddon from there tried a "new" procedure and I've been in excruciating pain that nothing can relieve ever since. He burned me and I was literally screaming in agony. When he was done, he left the room and when I returned for my next appointment, he didn't even know who I was. After that, I received a letter signed by Dr. Dibble there that I was banned from the Spine Team and my care would be reverted back to the VA. I now have to use two canes or a walker to get around and my quality of life has gone way down. I would not recommend the Spine Team to my worst enemy.

I love going to Spine Team. My doctor and front desk/ receptionists are always great! They do not…read moretreat me like I'm only there for meds unlike other pain management offices.

this clinic has one regular provider. Byron tatch who is not only not a doctor but an incompent…read morerude unprofessional nurse so incompetent he's dangerous. he's careless , he's domineering has not kept up on the latest research in many areas.in which .he says he is expert his report to my primary doc was almost entirely fallacious..my companion was stunned it read like he was talking about another patient, not me I cannot recommend this man to anyone nor can I recommend anesis clinic in any location or any reason if they keep tatch on.. the entire organisation anesis spine and pain.. must be regarded as..corrupt.also I thought he was a doctor but when I called him Dr tatch he did not correct me.. I discovered later the truth. I've got nothing against nurses but I have widespread severe arthritis and several injuries .. I am 74 years old I live in severe pain... this man apparently is unaware of that.. although he was provided with any images.. he thought he was treating me for .. fibromyalgia. that's right. I call that incompetence. and I deserve a doctor. a board certified competent Dr.. whom I will see .. soon..hopefully.

Be extremely careful if you use this clinic. My wife who is suffering from M.S. Nerve pain, Byron…read moreHunter Tatsch who is the N.P. who examined my wife, called my wife a lyer for he did not believe my wife was in pain (Her pain is documented and her neurologist is fuming also after hearing what happened). He also took her completely off pain meds and said she needed to get onto a vitamin supplement. My wife and I were furious, complained to Ashley the office manager, supposely he was talked too by her. Overall, I filed a complaint with the Washington State Medical Commission against him.. From other sources, this is not the first time he has called patients lyers in the clinic. We left and headed to another clinic..

Listens to your needs and addresses what you need. Visits are easy and helpful to my assessment.read more

Didn't listen, impatient. Just wanted to push a basket full of supplements :( so disappointedread more

The Spine Team is great for pain management. I am waiting on back surgery now and until then they…read moreare making sure I stay comfortable and am able to live life best as possible. Thank you Spine Team !!!

Lindsay is very nice and friendly and listens to my problems. The front desk girls are always very…read morefriendly and remember who I am where as most places you are just a number. Love the staff.

I wish I could give 0 stars to this establishment. Dr. G is flat out the worst doctor I've met in…read moremy life. I'm dealing with brain cancer and have a rare nerve condition in my face. My doctor referred me here to see if they could have a different outlook on the pain management. My first appointment we arrived early as requested by the staff. I filled out a few pieces of paper then waited an hour to see the doctor. Not reading any of the paperwork I filled he starts asking me questions I've already written for him. I see the doctor for less than 2 minutes, he hands me a cup to pee in and says "I'll see you in 3 weeks" My second appointment we arrive early, and again wait an hour to see the doctor. Dr. G enters the room and starts talking about headaches. I said, "I'm not here for headaches I'm here for facial pain." He starts talking about taking over my pain management from my PCP. I asked, "what are you going to do to help with the pain?" Dr. G suggests that we put a nerve blocker in my temple where the nerve comes out of our skull. It won't work because the trigeminal nerve was cut at my brain stem! Why is he offering an invasive procedure that wouldn't even work? Did this "qualified" doctor even read my extensive paperwork? I can tell he didn't read up on my case, even though it's my second visit. He wanted to take me off my anti seizure meds!!! Um, he's not a neurologist and shouldn't be trying to play as one. I got angry and explained a nerve blocker won't work because the nerve was cut at my brain stem. He gets up an proceeds to walk out. No care, no empathy, no compassion. Upon leaving I ask the staff if there is a more senior doctor, or one well equipped to take my case on. The staff explains he is the senior doc on staff. This is very sad and scary for those who need help and are in pain. And, have to deal with arrogant, pompous doctors. Do not waste your time or money here.

Yes, run or stumble as far away as possible. Dirty, dirty…read moreplace. Ridiculously rude front desk humans.

Intentionally misleading, or simple incompetence? That's unclear, but it certainly was one of the…read moretwo in my case. While the people are nice, practice management is a hot mess. Despite my repeated communications that St Luke' is not accepting referrals from this practice, they insisted, treated me with none of the approaches they promise in their ads, and handed me off immediately to a PA. Rather than pursuing a diagnosis of the scary new symptom I had been referred for, I was offered repeated doses of gabapentin/pregabalin with no neuromuscular diagnosis, although the phrase "rule out MS or Parkinson's" was uttered in my initial appointment. Instead of their "treatment" solving a problem, I am 12 weeks longer with no testing and the notion of a neuromuscular death sentence rattling around in my head.

Worst doctors ever. they will start you off with one plan to help your pain. then change everything…read morearound on you, your next appointment. and charge you a huge amount of money. They do not care about you. they just want your money. worst ppl I had to deal with. Just for a drug test aloe they charge over 200 dollars.