1. Northwest Pain Care

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Spokane, WA

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Northwest Pain Care

3.3 (7 reviews)
Closed • Closed

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3 years ago

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2 years ago

Amazing staff. Dr was friendly and really cared about how to help me. Was in and out in no time and i feel a lot better.

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4 years ago

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4 years ago

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8 years ago

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8 years ago

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Northwest Orthopaedic Specialists - Downtown and South Spokane - Before surgery

Northwest Orthopaedic Specialists - Downtown and South Spokane

3.2(33 reviews)
0.5 mi

Dr. Moss did my total left hip replacement just yesterday, 7/8/26. He's great. He explained…read moreeverything that he would be doing in surgery. Everyone at MWOS was great from the moment we checked in. The receptionist was very friendly and discreet when it was needed. My nurse, Cathy, was awesome She took great care of me, again explaining everything she was doing and why. I needed some special assistance at one point before going in for surgery and she handled it professionally and, again, with discretion. She also took care to include my husband in all conversations as did everyone who talked to me before surgery. The nurse who took care of me in recovery was great! I think her name is Wendy. Made sure I was comfortable and coming out of it well. The nurse who wheeled me out to the car whose name I didn't catch was also very friendly and made sure I was moving correctly when getting into our Jeep. Everyone here was awesome! I highly recommend NWOS and Dr. Moss. I have not had one bad experience there with anyone and am looking forward to having my right hip done there as soon as I can.

I came for a consultation about an injury. I needed a doctors note to validate my time off request…read moreat work. The Doctor said she usually only gives those for school. I explained I needed it for my sick time request and she said to wait in the lobby. I proceeded to wait thirty minutes and had to request the two line note three times before they handed it to me. The nurse who took my vitals threw my arms around like i was a toy or something. They also ordered an xray when we already has an MRI. They also didn't offer to validate our parking but did for all other patients we witnessed checking in. I'm really confused and bewildered by the way I was treated. I also need to get a second opinion because she treated my obvious issues in the scans as non problematic. If you have a choice go somewhere else. people are just paychecks to this clinic.

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Northwest Orthopaedic Specialists - Downtown and South Spokane - The surgery approval mark is pretty dang cute too haha

The surgery approval mark is pretty dang cute too haha

Northwest Orthopaedic Specialists - Downtown and South Spokane - Left vs right

Left vs right

Northwest Orthopaedic Specialists - Downtown and South Spokane

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Restore Health & Pain Treatment Group - Screenshot of my visit notes with the complete fabrications circled. I never tried any of those meds and hadn't even heard of some of them!

Restore Health & Pain Treatment Group

2.2(14 reviews)
1.1 mi

My experience with Restore Health & Pain Treatment Group was extremely disappointing…read more My PCP originally referred me for documented hip and SI-joint pain, but Restore denied that referral and required one from orthopedics, delaying care. At my first appointment, I arrived an hour early, completed intake and urine screening, and participated in range-of-motion testing that significantly worsened my pain. I was then sent home for approximately two weeks without an individualized interim treatment plan. I was not demanding opioids or any specific medication. I was already taking prescription meloxicam with inadequate relief and was asking for any reasonable non-opioid, non-drug, or symptom-management option. After I raised concerns, Director Christian Garrido called and said my referrals lacked adequate information, even though Restore had accepted the referral, reviewed my X-rays, examined me, and documented confirmed diagnoses, reduced movement due to pain, pain up to 9/10, and severe interference with daily activities. A staff member later told me Restore would not respond to my written portal message and that I needed an ROI to obtain my own records. She repeatedly interrupted me, refused to let me speak with the director, and ended the call after my phone audibly announced that recording had begun. Restore then canceled my future appointment and sent my PCP a notice accusing me of "aggressive communication" and violating recording law. I strongly dispute that characterization. I did not threaten, insult, or abuse anyone. Restore's own clinical note describes me as pleasant and cooperative. My records also show that my initial urine screen was negative, yet an extensive additional toxicology panel was ordered after Restore had decided to discontinue my care. I am verifying with my insurer whether any related claims were submitted. My PCP has now had to reroute my referral and provide interim medication. Based on my experience, Restore's communication, transparency, documentation, and treatment of patient concerns were unacceptable.

I just had to come on here to say: Please!! Read more than just a few reviews.This place is not…read moreanything like what the one star reviewers state. I have had nothing but an outstanding experience at this clinic! All of the providers are incredibly caring, respectful, and focused on helping their patients get to feeling better. I feel well listened to and never feel rushed at my appointments. All patients, including myself, are told they need to arrive an hour early to get the intake paperwork completed as standard procedure, so this is never a surprise. I've never had to wait more than ten minutes past my appointment time, and the front staff are always super kind and professional. I very highly recommend Restore Health for anyone struggling with pain.

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Restore Health & Pain Treatment Group - The lies they wrote on my mychart after visit notes. I hadn't tried ANY of those meds or even heard of a few!)

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The lies they wrote on my mychart after visit notes. I hadn't tried ANY of those meds or even heard of a few!)

Northwest Pain Care - spinesurgeons - Updated October 2026

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