Honest dealing and good quality. Yes, the store is some…read moretimes busy and you may have to wait a couple of days, but the quality worth the wait.

Came in with a broken crank. was sold a new crankset, chainring, and bottom bracket. 300$…read more they didn't fit. came back and was sold a new bottom bracket that fits (because the old one they sold me actually didn't. the one i rode several times that they installed). 80$. Cranks continued to come loose. No refunds, no exchanges, and no help. 380$ down the drain. do yourself a huge favor and go to Santiam Bike in Salem, instead. They do have a lot of bike packing bags which is cool I guess. This store is more for rich college kids or seniors.

I was searching on Yelp for an Open Sundays bike shop for a helmet. So I drove here from Keizer…read more The shop had the Serfas brand, which I never knew of. I found a nice fitting Serfas helmet for $37, which was within the price range I wanted. The shop owner was very friendly to me. It's not a big shop, not a lot of inventory, but I looked at the Serfas website, and I'd be willing to have the shop owner order a light I'll want from Serfas, and go there to pick it up. The service and repair area is a large part of the total store floor, it looked very neat, orderly, and the owner seems to have experience in all formats of bicycling, road, mtb, touring. Recommended.

The owner, Mike, was super helpful! He even helped put my bike into my car!…read moreVery affordable price as well. Definitely recommended :)

We needed a flotation device for our dog for a trip through OR, WA, and parts of Canada where we'll…read morebe on the water. We didn't realize how hard they were to come by locally or online. But I found one in stock at Peak Sports and called to see if I could buy it and have them hold it for me for a few weeks. They offered to hold it without me buying it. The woman in the phone was so helpful and nice. We just stopped in to get it and the same kind woman offered to fit it on our dog. Such kindness. We got it adjusted and purchased in no time. Abby (our dog) checked out the store "dog" in its life jacket, got some treats, and was ready to go.

I had a really specific bike in mind when I went in and not only was Reed happy to show me the bike…read moreI wanted to look at, he helped me trouble shoot and measure a few things to make sure it was the right bike for my needs. He reassured me that I could easily return the bike if it turned out not to be the right fit which really helped me feel confident in my purchase. He even helped me get the bike into my car as I was leaving. I love the bike and the buying experience was awesome. I'm a fan for life at this point!

Great local resource, affordable, and helpful staff. Needed help with chain, cables and…read morederailleurs, it's DIY, repair stations with helpful guidance from the staff.

Back in the day they didn't check donated bike serials against the joint state systems for stolen…read morebikes and parted out my 1972 Raleigh Super Course before selling it to another student. The parts alone are now worth double the frame but unfortunately I only have random period appropriate hardware cobbled together from used hardware places in Portland. So if they now check serials for stolen bikes per state law, good on them. I'll be back when I get those vintage 1970's parts returned.

I bought a treadmill from Play it Again Sports several years ago. It has needeed servicing twice…read morein recent years and they sent a technician out to fix it within 24 hours both times. (Still under warranty!) These folks are polite, competent and care about their customers experience. When I eventually need a new treadmill I will definitely go to them!

Bad selling experience - inconsistent way of appraising between employees and rude treatment. They…read moreare supposed to look up on computers and this employee decided the other day to just through out prices - super low prices, very different then a different employee on another day for same item - when questioned he laughed it off and told me to sell My things myself. I won't be back for buying or selling.

This review is wildly overdue, about three years overdue, but I've been meaning to write it because…read moreEugene Electric Bicycles did such a great job on my bike. They converted my 2010 Marin mountain bike into an e-bike, and it was not a simple project. I have a small frame, wanted solid range, and needed it to work safely with a rear child seat. Alexander went back and forth with me for months figuring out what would actually work. We initially tried to make a triangle battery fit inside the frame. Once the real measurements came in, it was clear the manufacturer specs did not match reality and it just was not going to work. Instead of forcing it, Alexander pivoted. He found a rack with the right weight capacity and then custom-machined and reinforced it so it would be sturdy enough for both the battery and a kid seat. That attention to safety and detail mattered to me. Throughout the process he was thoughtful and straightforward about tradeoffs, timing, and cost. Nothing was oversold. When I had a quick issue after pickup, they replied to my email quickly and helped me troubleshoot it right away. Three years later, the bike has been completely reliable. The setup feels stable and balanced, and it has allowed me to keep riding in ways that really matter to me. If you are considering a conversion and want people who take safety and craftsmanship seriously, I would absolutely recommend Eugene Electric Bicycles.

I worked with three different people here to figure out the e-bike that would best work for me…read more Everyone patiently answered each of my questions and made the purchasing process very easy. Our phone messages were promptly returned and the Velotric Breeze 1 bike I purchased is exactly what I wanted. Highly recommended!

Someone stloe $2000.00 worth of gear from me. They put it on consignment. I search all the local…read moreclothing resalers and found my stuff here. Not all of it though. Some stuff sold it seems, but they know nothing about it. They have no cameras so not only does stuff get stolen off the floor- they cannot be held accountable for what they sell. Did they set the store up like this on purpose?

Super rude here. Especially the main male worker. Bad experience and felt judged the whole time…read more Don't waste your time here.

The owner is great. Our bicycles haven't been used in 3 years for a variety of reasons, so they…read moreneed more than a tuneup he pointed out on my bike the reason the chain was getting hooked up in the back was whoever worked on the bike last didn't do a complete check of the components. The bikes are now fixed and we have our new bike rack and we are ready to go. I highly recommend PNW they may not be the cheapest but how do you put a price on quality work

Just had my street bike tuned up after the chain twisted on me. Marc was easy to work with and…read moreaffordable. He fixed the chain and tuned it up to like new condition. I'm not used to having the shop come to me. That was convenient.