I was searching on Yelp for an Open Sundays bike shop for a helmet. So I drove here from Keizer…read more The shop had the Serfas brand, which I never knew of. I found a nice fitting Serfas helmet for $37, which was within the price range I wanted. The shop owner was very friendly to me. It's not a big shop, not a lot of inventory, but I looked at the Serfas website, and I'd be willing to have the shop owner order a light I'll want from Serfas, and go there to pick it up. The service and repair area is a large part of the total store floor, it looked very neat, orderly, and the owner seems to have experience in all formats of bicycling, road, mtb, touring. Recommended.

Pros: competent, generally nice, decent prices Cons: poor…read moreselection, a bit condescending

We needed a flotation device for our dog for a trip through OR, WA, and parts of Canada where we'll…read morebe on the water. We didn't realize how hard they were to come by locally or online. But I found one in stock at Peak Sports and called to see if I could buy it and have them hold it for me for a few weeks. They offered to hold it without me buying it. The woman in the phone was so helpful and nice. We just stopped in to get it and the same kind woman offered to fit it on our dog. Such kindness. We got it adjusted and purchased in no time. Abby (our dog) checked out the store "dog" in its life jacket, got some treats, and was ready to go.

We have visited Peak Sports often since moving to Corvallis in 2017, in part to rent skis each…read morewinter. This year we were disappointed to learn that Peak has changed its system in such a way that all of the skis in my and my oldest daughter's size have been leased out for the ENTIRE season. So now our only option to obtain skis for our trip this weekend is to rent them at a cost that is 2-3x more at the resort. We are extremely frustrated and feel discriminated against as petite people. I would like to support Peak in the future as they are a wonderful local business, but at this point I feel a bit abandoned and overlooked as a long-time customer.

Absolutely phenomenal organization. Our grandkids were visiting for 2 weeks from the East Coast…read moreand the Collective gave us two children's bikes free. We had planned to rent them but there wasn't any place in town that rents bikes for kids so they fill a great need in our community. We went back to buy children's helmets and learned that they also give them away but they were out at the time. What a community gift! I look forward to returning soon to learn some basic bike repair.

Great local resource, affordable, and helpful staff. Needed help with chain, cables and…read morederailleurs, it's DIY, repair stations with helpful guidance from the staff.

I bought a treadmill from Play it Again Sports several years ago. It has needeed servicing twice…read morein recent years and they sent a technician out to fix it within 24 hours both times. (Still under warranty!) These folks are polite, competent and care about their customers experience. When I eventually need a new treadmill I will definitely go to them!

Bad selling experience - inconsistent way of appraising between employees and rude treatment. They…read moreare supposed to look up on computers and this employee decided the other day to just through out prices - super low prices, very different then a different employee on another day for same item - when questioned he laughed it off and told me to sell My things myself. I won't be back for buying or selling.

This review is wildly overdue, about three years overdue, but I've been meaning to write it because…read moreEugene Electric Bicycles did such a great job on my bike. They converted my 2010 Marin mountain bike into an e-bike, and it was not a simple project. I have a small frame, wanted solid range, and needed it to work safely with a rear child seat. Alexander went back and forth with me for months figuring out what would actually work. We initially tried to make a triangle battery fit inside the frame. Once the real measurements came in, it was clear the manufacturer specs did not match reality and it just was not going to work. Instead of forcing it, Alexander pivoted. He found a rack with the right weight capacity and then custom-machined and reinforced it so it would be sturdy enough for both the battery and a kid seat. That attention to safety and detail mattered to me. Throughout the process he was thoughtful and straightforward about tradeoffs, timing, and cost. Nothing was oversold. When I had a quick issue after pickup, they replied to my email quickly and helped me troubleshoot it right away. Three years later, the bike has been completely reliable. The setup feels stable and balanced, and it has allowed me to keep riding in ways that really matter to me. If you are considering a conversion and want people who take safety and craftsmanship seriously, I would absolutely recommend Eugene Electric Bicycles.

Is it possible to give less than a star? Purchased a $2,000 Urtopia ebike (Carbon 1 ST) on sale…read moreabout a month ago. Salesperson was uncertain about what accessories came with the bike and assured me that the medium frame (the only one in stock) would fit me. At 6 foot, I fell between the medium and large frame size, but the sakesperson assured me that the medium size would work. Because of some medical problems (shoulder replacement), I was unable toreally ride the bike for several weeks. After taking my first extensive ride, I realized that the seat post was too short. I rode to the shop where the service guy nicely replaced the seat post with a new one, kept my old seat post, and never mentioned payment. I assumed it was part of the $2,000 purchase price. I returned to the store today (6/19/26), as the ebike controller was not functioning properly. The people at the shop had no idea what the problem was, but the service guy thought the problem was me. To paraphrase what he said: "It may be that this bike is too technologically challenging for an old person like you." The rude service guy also said I skipped out on the payment for the seat post. To add further insult, the shop was unable to solve the problem with the controller. In addition, the cheap little tailight that came with the bike broke on my second ride when I hit a small bump. I hope to resolve the problem diretly with the Urtopia Company. I love the bike, but not the shop. There are many fine bike shops in Eugene who stand behind what they sell. Eugene Electric Bikes is not one of those.

Someone stloe $2000.00 worth of gear from me. They put it on consignment. I search all the local…read moreclothing resalers and found my stuff here. Not all of it though. Some stuff sold it seems, but they know nothing about it. They have no cameras so not only does stuff get stolen off the floor- they cannot be held accountable for what they sell. Did they set the store up like this on purpose?

Super rude here. Especially the main male worker. Bad experience and felt judged the whole time…read more Don't waste your time here.