Service is great. Fast appointments!! If they say they will contact you, they do! Something that…read moreis not often done nowdays.

Had check engine light on went in knowing it was gas cap related just wanted it cleare. Tech told…read moreme there was a download needed to prevent this from happening and it would cost $300, reluctantly I paid it. then 2 months later same thing happens. I go back now I'm told I have to replace a bunch of components. I asked why I paid $300 for download when all these components needed to be replaced at $628. I get in my Jeep and drive off then realize Tech broke my gear shift knob. Beware of this rip off dealership. Never going back to them again!!!!

I worked with Tyler over the phone for a week. He sent me a video and was responsive to emails. I…read morelet him know that I was going to come from Boise to get a Kona I wanted and he was cool enough to hold it for me until I could make it there on Saturday. Everything went smooth and there were no shenanigans on pricing, especially since I came from out of the area. I'd buy from here every time. They gave a nice price for my trade too.

I brought my 2014 Hyundai Santa Fe to this dealership for service and was told my transmission,…read morethat was replaced 3 1/2 years ago- had a case half leak and required full replacement at a cost of approximately $4,500. I was pressured to consider the repair and was even offered a partial "goodwill" discount. Because the diagnosis was so serious and expensive, I sought a second opinion from an independent mechanic I trust. That second opinion found: * No transmission failure * No case half leak * No need for transmission replacement The actual issues were: * An overfilled transmission * A drain plug O-ring * A hose clamp Had I not gotten a second opinion, I would have paid thousands of dollars for an unnecessary repair. That is deeply concerning. I was told the pink siliconesealant that showed in the blurry. Pictures was a leak and it's not. I'm sharing this so other customers know to get a second opinion before authorizing major repairs from this dealership. Based on my experience, I no longer trust their diagnostics.

best details in the entire town! the products used to ceramic coat the car are top quality a+++++…read more tom the manager rocks!!!!!

I told Brandon what I wanted and he found my V8 camaro for me. It was a challenge because it was…read morein Canada but Group got it to Idaho! What an exciting car! Now, I want to find a custom, standard old school pickup. I know they can do that for me. Thanks guys!

My fiancée and I had a great experience here. We bought a 2021 Tahoe and Amanda Alden the sales…read moremanger and Harley made the process easy. Would 100% buy here again and would recommend others to do the same.

Bought a used car from them. We only had the car 2 weeks and the engine seized up. When we…read morecontacted the dealer they said they would look into it. Their response was that they would not cover any cost of repair or replacement of the engine. They pride themselves on being a family business but certainly don't treat you that way. Terrible customer service. Do not waste your time. Go somewhere else.

I really like this dealership, they were honest, fair, and friendly. I would definitely buy a car…read morehere again! The owner was very nice and helpful as well and when we had a problem he help fix it without a hassle.

I could not be more pleased and impressed with what a fantastic experience we had at Kootenai…read moreMotors. Ron was so kind and stayed after closing so we could come by and look at a car. He made sure the car was fixed and ready to go when we came to pick it up. His daughter (I apologize for not remembering her name) does the paperwork and she was really professional, organized and kind as well. I would expect nothing less from a family of fellow dog lovers! Thank you Kootenai Motors; we will be back!

Our first experience at CDA Honda was very positive & our salesperson Chez was great…read more Knowledgeable, friendly & professional. So much so that we purchased our first Honda. The finance Dept experience was the same & we hope that we will not be disappointed with parts & service in the future like some of the reviews have indicated...

Entire SERVICE team (Management, included) is RUDE, especially one of the females (I believe Her…read morename is Kelly, but don't quote me on it). This is based off of COUNTLESS times of dealing w/them. I've honestly never encountered such a rude service team. In My Opinion, you are better off driving 30 minutes away to Spokane, Washington. This car dealership doesn't even offer car detailing anymore - unbelievable!

Driving cross country means I have to get my car serviced every 10,000 mi, so I was fortunate to…read morefind this place. Although the reviews were not very favorable, I decided to check it out for myself. Super easy to find, so that was a plus. Was able to get my car in right away... Actually was able to get a Irwin to get a oil change, tire rotation and air filter. Super nice and friendly, they got me in and I decided to hang out and wait. Which was nice to get back on the road. Bottom line? If I'm ever out running around again and needing kind of dealership, this one will be on my list of places to stop.

The service is a joke to WA buyers. I bought a new GTI full MSRP there. All went well. Called a…read morecouple months later after reading the harsh ride (it clearly had) was likely due to plastic shipping blocks clipped in the front struts and weren't removed. The service writer said he had never heard of this and explained 'sports cars are rough riding'. Thanks, good to know. I jacked it up in the driveway and could feel the blocks under the strut boot. Pulling the boot up, I could see the blue plastic 'puck'. Called back and they agreed to look at it - 'anytime'. So, I came in that Saturday where I was greeted with 'you need an appointment'. Then I realized out of state plates were making things go bad quickly. He came off very annoyed by this 'ambush' visit and said he'd have to check if this was even a warranty thing. He asked if the WA dealer looked at it like they had input or effort here. No, I bought it here thinking pre-sales prep was done here? Finally, a tech ran it in for a look on the lift. 15 minutes later, they removed the blocks and put the car back in the staging entry. The tech spotted me and said 'your key is in the console'. This first shop visit took 90 minutes abundantly clear the are disgusted with any non-residents waisting their non-revenue time. The 'writer' wouldn't make eye contact as I smirked leaving. No papers, no signature, nothing happened... just leave. I inspected the struts when I got it home to find they shoved the boots up to pull the blocks but didn't bother to reseat the lower boot to the strut body which you have to press and form back on with effort. They left it open to dirt. Had to jack-up and re-attach both boots back on the struts. Pretty sure they purposely left the boots flopping. I had carefully put the one I inspected back on pressing and turning to fit properly and why I looked. Not pro work - fast slop to get 'em out. First impression of their Service Dept? How 'bout never again!

From the moment we walked in the parking lot we felt good. We met Julie and Shawn who helped us and…read moreanswered all our questions. It took us about 1 hour to decide and we made the best choice for us. Julie had been wonderful and very patient with us. We enjoyed all the drive tests. We walked out with a new Toyota 4Runner TRD. Thank you Parker Toyota team!

BEWARE! UNTRUSTWORTHY & UNETHICAL. SNAKES 100% & this is based off of MULTIPLE experiences. They…read moreripped My Partner off, as well, and took advantage of / Exploited Her! Below are from My Previous vehicle (I now have a BRAND NEW Toyota Hybrid XSE that I paid for in FULL that I had shipped from the Eastcoast) where I experienced extensive damage to My Vehicle when I respectfully declined to purchase their NEW tires (because they wanted an astronomically HIGH price) and simply opted to pay to get My Tires ROTATED. They took ZERO Accountability for it. DO NOT RECOMMEND! WARNING! NO.