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    Northwest Endodontics

    4.6 (7 reviews)
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    Polaris Dental Specialists - Dr. Tuong Nguyen Nguyen
 Endodontist

    Polaris Dental Specialists

    4.0(8 reviews)
    2.8 mi

    Polaris Dental deserves NO STARS!!!!! I have never had such a horrible experience in my life. My…read more14yr old daughter needs a root canal, she has been in pain for over a week. Unfortunately the insurance we have made up wait 7 days for approval. I had already made an appointment at the endodontist at Polaris Dental. My daughter and I arrived 7 MINUTES LATE, & MINUTES LATE !!!!!!!!!!!!!!!!!!!!!!!!!!!! They refused to see my 14 year old daughter and made us leave!!!!!!!! 7 minutes late for a root canal. We all know how much pain that causes,let alone for a 14yr old. I did report Polaris Dental and I WOULD URGE ANYONE NEVER TO USE THEM!!!!! They call themselves DOCTORS! PATHETIC

    Fair warning, this is going to be a long review. If you want the TL:DR version, these folks rock…read more Don't let a single negative review fool you. ..if you want the long version, here we go. As with all dental issues, my troubles have a history behind them: past root canal was done by another doctor years ago, and it was causing pain. Pain is a warning sign, so I wanted to get myself looked at. I was referred to Nguyen (Endodontist, also known as "Dr. Win" for easier pronunciation) & Garibov (Periodontist). They were fantastic! I say this being one of those people who generally strongly dislikes dentists, too. To run it down, I came into the office (on-time, unlike a previous review), handled my paperwork, and was quickly introduced to Dr. Win. He & I discussed my case, did a quick dental exam and CT scan, and then went over the particulars. As a part of this process, Dr. Win took the time to walk me through the results of my scan. I was, quite frankly, somewhat astounded, as most doctors don't bother to go that route. And I strongly appreciated Dr. Win's extra effort, here - it made me feel like I was a part of my own treatment rather than simply a commodity. Using the CT scan image, he showed where the problems in my mouth lay. We then discussed two options: a root canal to try to repair the remaining root, or extraction of the problem tooth. We agreed that trying to save the tooth was appropriate, and then he sent me over to Dr. Garibov so he could look at the affair from a different angle. Dr. Garibov was excellent as well. He performed an exam, explained what my issues were and what needed to be fixed, and looked at the problem tooth. We discussed the issue as well, and he agreed with Dr. Win's assessment. Off I went to schedule the surgery & sort out the financial details. I was then sent home to eat lunch, and later came back for my root canal. Dr. Win sat me down in the chair and made sure to numb me up so I wouldn't feel a thing, and then he got to work. Once he got my crown off & took a look, it became immediately obvious to him that saving the tooth wasn't going to be an option. The way my previous root canal was done made this impossible. Dr. Win stopped immediately & informed me, then set out to get Dr. Garibov involved once more: an extraction was needed. The folks at Polaris were so very considerate, too. Knowing that I didn't have the ability to reschedule thanks to upcoming travel plans that couldn't be delayed, they fit me in. Two procedures on the same day - color me impressed (and incredibly appreciative). I waited around a little while while Dr. Garibov handled other patients, and then, when he was ready for me I was brought back for procedure number two. It went smoothly, as Dr. Garibov and the nurse assisting him clearly knew what they were doing. It wasn't an easy day, given the medical troubles and the logistics associated with sorting me out. The staff at Polaris handled this with aplomb. They were caring, considerate, pleasant, and a joy to interact with. Dr. Garibov even called me the next day to make sure that all was well - even on his day off. That's just what I want to see from a doctor, as it shows a certain dedication. If ever I need a root canal or extraction done, I plan to come back. I'm glad I heeded the positive reviews found elsewhere, as this dental work could have been much more troublesome. If you guys at Polaris read this, THANK TOU!

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    Polaris Dental Specialists - Dr. Sayij Makkattil
 Periodontist

    Dr. Sayij Makkattil Periodontist

    Polaris Dental Specialists - Happy to serve the communities of Salem, Portland, and Beaverton.

    Happy to serve the communities of Salem, Portland, and Beaverton.

    Polaris Dental Specialists - Happy to serve the communities of Salem, Portland, and Beaverton.

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    Happy to serve the communities of Salem, Portland, and Beaverton.

    Northwest Endodontics - endodontists - Updated May 2026

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