I have also been with Lydon & Murphy for years (8 to be exact). They are always very helpful,…read morecourteous and quick to reply to any questions I've had. I don't think I will ever switch to any other car insurance company!

I have been with Lydon and Murphy for 20+ years and have had excellent service at all times…read more Whether it's an accident or purchasing a new car they always make the process easy and painless. They always work to give me the best pricing but make sure I have the coverage I need. I have recommended them to all my friends and family and I encourage you to as well.

The Erics are awesome, and usually helpful…read more You *do* spend quite a bit of time in voice mail tag, but there's something charming about insurance salesmen who *aren't* trying to screw you over, their cluttered office in a converted house and the whole laid-back milieu. Rarely do they have immediate answers for me, but I shopped around and no one had immediate answers either, so why not? They're friendly, they're helpful, they give good advice.

I'm sorry, I have to give only two stars. I'm tempted to only give one, but the Erics are nice…read moreguys. First, you can never call and just talk to someone. They are so busy, they don't answer the phone - they call you back after you leave a message. It's very frustrating not to be able to get an answer for a simple question or resolve an issue without playing phone tag for days or weeks. Email seems to be worse. Communication issues aside, we've had two major issues with this agency. First, even though when we enrolled we clearly wanted our policy auto-renewed (which EVERY auto policy I've had for the last 20 years has done), they didn't do it. As a result, we were unknowingly uninsured for 2 months, which is a disaster when you move to a new state and try to get coverage. It took a week's worth of phone calls to get our coverage started, and the MA DMV almost cancelled our registration. Second, when we moved, I called to cancel the policy. When I talked to Eric, he said he would cancel the policy, told me how to cancel my MA plates online, and that he would back-date the cancellation so we could get a refund for the time our coverage in our new state overlapped. Fast forward 3 months and the policy STILL isn't cancelled. Like I said, these are nice guys, but clearly disorganized and in the end, you really want to be able to get these things taken care of quickly and simply and not spend days, weeks, or months. Find another agent.

I have been going to John J Ryan Insurance for quite some time 15 to 20 years. I have always got…read morethe best rates, great service and they are always available to help and explain my policy as well as help with changes. All of their staff are all very knowledgeable and experience with many year of insurance knowledge. They are a great insurance company and I highly recommend them. Best, Bruce Tainter

AVOID I called john…read morej ryan insurance to obtain car insurance. over the phone i was told that since my insurance had expired i would have to pay the premium up front (no problem). when i called back, i was told that since my insurance had been cancelled they wouldnt handle my business because they cant do business with my business... two answers from one company on the same policy...followed by rude and inappropriate comments. AVOID

I have had my car insurance through Edson (via MAPFRE) since the first time I needed it! Their…read morecustomer service is super quick and it's a lot less stressful organizing insurance when you have someone to help. Joann Coles is always helpful when I have asked to make a change or have questions about what I can insure. Watching my roommates getting new car insurance and renters insurance after moving to MA made me feel very lucky to have Joann help me purchase my insurance. Joann is beloved by my whole family who use Edson for all our insurances!

I have been with Marchionne Insurance since I married my wife. Her family has been with the…read morecompany for 3 generations now. They hold both my homeowners and auto policies. When you have auto loans at banks and mortgages the loan companies every once in a while cause a snafu. Some of you know what I am talking about. Recently Marchionne Insurance had to send my proof of insurance to my Mortgage company 3 times before the mortgage company confirmed receipt. They were always quick- and let me know when the information had been sent. I am impressed with the response that they have and they also have very competative rates. I keep track of whats available out there. I was so happy today I had to write a review. All I can do is give them 5 stars.

I had a wonderful experience dealing with Richard and Betsy. They responded promptly and got me…read moregreat quotes from many different companies for life and disability insurance. They were clearly experts and helped navigate a couple of unusual things about our situation to get better prices than I had expected. Couldn't recommend them more highly.

After a terrible experience with Liberty Mutual, it was time for me to locate a new insurance agent…read morefor both my home and auto. A friend recommended Lovely Agency and I stopped one morning with my insurance coverage printouts from Liberty. The people here were, so friendly. The looked up what they would have charged to insure my old vehicle before it was totaled by the other driver. It turns out they would have insured me with better coverage for about $200 less. My brand new car with better coverage cost about $100 more than my 2005 was costing with Liberty Mutual. This is pretty impressive considering I was also supposedly getting a corporate discount through my company on my Liberty plan. My home owners with better coverage came out to about $200 less as well, but they suggested that it be moved when my policy was up for renewal. The agent pro-actively emailed me about a month before and asked for some information she needed to make the switch over for me. She also called to confirm everything was switched over. In addition, I received a hand written thank you card for my business just a few weeks later. This experience is starkly different than the service I received from Liberty Mutual. I needed to call multiple times to get a response to any of my requests. In some case they never returned my calls at all. Lovely Agency is all about service and they have very competitive rates. I can't recommend these folks enough.

I have been doing business with the Lovely agency for years. It is a wonderful feeling to have an…read moreagency that treats the customer like a family member. The agency has always responded quickly to phone calls, emails and questions regarding correspondence that I might have received. I am always Guarenteed a warm welcome and conversation when I have gone to the office directly. If you are looking for knowledgeable, considerate, honest and a hard working team that really puts the needs of you first then stop by 6 Railroad and see for yourself. Erica and Lori will be more than happy to service all your Insurance needs. I have my auto,home and business all at the Lovely's.

Long time establishment in the community, providing auto insurance. Friendly, professional and…read moreknowledgeable

I've had my insurance here for a few years now, and the employees there have always been great…read more Just recently I bought a newer car, but I had a bunch of problems with my paperwork. They helped me figure out everything so I could get it registered, plus they got my plates for me. I couldn't be any happier with the service there.