We were not satisfied with the response time and informaiton with this company. In our opinion,…read morethey were not very service oriented and just want to not be bothered when we needed something.

This company has always provided great customer service. Our insurance needs have continued to…read morechange over the years and their employees have always guided us through it. Every other year my husband asks for a review of our coverage and rates and we have never received anything but a quick, professional response.

This IS THE WORST agency I've EVER came into contact. I actually just had one of the owners (Robin)…read morehang up on me....pathetic! They clearly don't understand the meaning of "customer service" - do yourself a favor and RUN in the other direction. Do not allow these clowns to act on your behalf or you will lose out big time in mis-managed dollars being wasted on your behalf - without your knowledge. SCAM ARTISTS THE LOT OF THEM!!!!

i have had car insurance through this agency for years... anytime i have needed ANYTHING they were…read moreextremely helpful. i recently purchased a used car out of state & they held my hand through it all... even sent someone to the DMV for me!! love them just for that alone!! keep up the great work ladies!

The Bikofsky Agency is excellent. they are completely knowledgeable for both our home and car…read moreinsurance, working to find us the best rates. And their customer service is excellent. Greatly appreciated, and I highly recommend them.

David Bikofsky and Linda are the best. I have been their client for over 15 years. The service they…read moreprovide is prompt and meticulous.

Thank you, Jim, for making my policy transfer easy and seamles. I appreciate all your…read moreprofessionalism over the last 18 months. You have been nothing short of exception!

This is a nice local agency. it is not too big that you feel like a number. It provides great…read morefull service. Jim is very knowledgable and profesional. He help me in selecting the right coverage for my condo.

Tim Tramonte is hands down the single best agent I have ever dealt with. Talk about a company and…read moreagent that gets n A+ in every category! Could not be more pleased. Tim Brown President Stonybrook Water

I have had my auto and homeowners insurance with Northstar for over 20 years and have never worked…read morewith a company that puts it clients first all the time. They search out the best coverage for the best price for you. They explain in as much detail you want the coverage they have researched is the best for you. There policy is to always return you call asap but no matter what within one day. Now that my 2 girls are adults they too are becoming long time clients. One had a minor car accident and could not believe the service Northstar gave her and piece of mind in resolving this claim. This is true of every Northstar agent I have dealt with over the 20 years they have been my insurance company.

The price you will pay is in customer service! The insurance…read morecoverage from this company seems more than reasonable. However you will pay in customer service. I have been with this company for 3 unfortunate years. IF you never need anything or have any questions they are fine. However if you EVER need anything, you will be yessed to death while nothing will get accomplished. You will not have your calls returned or concerns addressed and you will never be able to speak with the same person twice. Please, for ease of mind (heaven forbid you make the mistake of purchasing a new vehicle while covered by them) and safety of your own funds, please choose another insurance agency.

Bridge has been our insurance company for over 7 years and has done a tremendous job for us. We…read morehave grown into a multi-state operation with lots of insurance challenges of which Scott has worked with us immediately each time to resolve. This has really helped in our growth.

I renewed my insurance policies again in 2022 with the Karlene A. Valente Insurance Agency. It…read morecouldn't have been easier. Karlene & Binh made the whole process very easy. They even found me a better price with another insurance company for the year. I was able to save money & I'm all set for another year. I'll be back again!!!

It is absolutely place that you should trust them. My…read morelicense got expired last month but I did not know, they called me to let me know. Thanks God! They helped my father out with the claim, called and helped my father to fill out the appeal form that is my father is not really know how has to do that. Finally, he won the case. Thanks the Valente's staffs. You all are very nice, friendly and professional!

Recently moved my insurance business to the Bright Agency. Previously I'd just insured thru whoever…read moremy employer offered a group discount thru and then never revisited it again. No agent was involved. I stopped by the Bright office in Milford and met with Sandra who took some time to familiarize herself with our insurance needs. She also asked lots of questions to determine what other group discounts we might be eligible for. A day or two later she emailed me several alternatives that highlighted multiple coverage options all for less than we'd been paying. Moved both of our vehicles and homeowners and in the process will save several hundred dollars/year. I'd highly recommend Bright and Sandra in particular.

I've had a lot of bad experiences with insurance companies in the past, believe it or not this…read morecompany saved me thousands of dollars a year in car insurance! Their staff is very congenial and will make you feel like family, they genuinely care and I would never take my insurance business elsewhere. This company definitely has a "Bright" future. -Zachary Etschman