My family has utilized Brewer's services for over 40 years. Dr. Brewer, Thornburg and now Dr Ward…read morehave been wonderful, caring vets. All three truly care about the health and well-being of all the animals they service. To me, they are just as concerned about our pets as we are. A special kudos to Dr Ward. We have a soon (next month) to be 13 year old lab who has many tumors and has arthritis. In November of 2019 she was passing blood in her urine. Dr Ward prescribed antibiotics which clears her up. The blood returned in February while we were wintering in Az. I called and spoke with Dr Ward. She did some research and called back advising she would call in a script to Walgreens. Since they are based in Illinois, they could fill the script. I say this is above and beyond. I don't know how other Vets would have handled the situation, but I have a feeling they would have referred me to an Az Vet. Several family members and friends use the services of Brewer and I have never heard a negative word spoken about them. Thank you Brewer Animal Hospital for being there to care for our four legged loved ones.

We are lucky to have Brewer Animal Hospital so close to us. Not many vets competently treat…read morerabbits, considered an exotic pet, but Dr. Ward is a member of the Association of Exotic Mammal Veterinarians. Dr. Ward is a cimpssionate care provider for our bunny. We recommend the practice without hesitation The staff is friendly and shares the conern of the doctors for the welfare of our pets.

I love Dr Snyder and staff at Parkway Vet.They are all very friendly,helpful.It is obvious they…read moretruly care for all the pets that come in.Dr Snyder takes time with each pet.He explains your options in terms I understand.He is very thorough but also is cost conscious. I totally trust this clinic to provide the best quality care for my pets.

Dr Snyder and his staff took wonderful care of our Black Lab. The surgery was very successful…read morethanks to the skilled hands of Dr Snyder. He and his staff made us feel very comfortable because of their genuine compassion for our dog.

If you're looking for a groomer who knows what she's doing and truly cares about your furry family…read moremember, Jamie is your girl! She has taken such great care of my sweet girl and is teaching me how to take care of her beast of a coat! She always has some helpful tip to share. She takes her time with my anxious girly and loves on her the entire time! I was nervous about bringing my girl to groomer when I initially got her because of how anxious and scared she is everything. But every time I've picked her up from being groomed, she's calm and happy! I can tell Jamie truly cares about my girl as much as I do.

This is the second time I've taken our sweet Teddy (shitzu/yorkie/weiner dog mix) to Jami @ The Dog…read moreShop and she makes him look so fresh and gentlemanly and he smells so good . I will not be using another dog groomer for my fur baby. She's the one. She's the BEST!!! She even lets you know if there's any health issues she notices which for me is such a help because I have so many other things on my mind at any given moment. Takes a village. She's just fantastic.

This practice being back open is a gift from God, undoubtedly. So many of us wouldn't even know…read morewhere to begin life without our cats and our dogs that live with us and have been our best friends much of our lives. Last year when this practice was closed and we were forced to go somewhere else, basic care cost nearly 2 months of an average mortgage payment. I literally cried, thinking about the fact that I would no longer be able to afford bringing a pet into my home ever again... Not because we didn't have love to share, but because money doesn't grow on trees for us. When I found out that Dr. Johnson and Dr. Costantino were reviving this practice, I was so glad to see them and the old gang that had been with me through years of pet ownership. Meeting Dr. Johnson for the first time was wonderful! She did an incredible job interacting with a feral cat we have adopted that isn't the best behaved, and our sweet little miniature Australian Shepherd. The care was excellent and the team there really loves the animals they care for at the practice. I am grateful for the care we received last year during the closing of this practice. But the fact that Dr. Johnson is now at Chatham Veterinary Clinic, keeping with an era of veterinary medicine rarely practiced in today's world, it makes me think I might be able to afford keeping animals in my home for a long time. Whenever everything else seems to be crumbling all around, veterinary medicine from loving hearts like these, at an affordable price, makes things seem OK again.

Dr. Boyce and staff have taken care of my pets for many years. What I trust is they say "we don't…read moreknow but we will find out". Then they follow through. My pets benefit from that attitude. I have several friends who have gone there. They have also shared good experiences. I have had mobility issues and haven't been able to take them. However my friends take them for me and tell me about the visit. Special thanks to the Clinic for their love and care for animals.

Dr. Jess and staff are wonderful! When we moved back to the area, we had many recommendations to…read morecome to this vet office. We have an older dog, and she has reoccuring issues so we needed an attentive veterinarian that could fit our needs! Dr. Jess is professional, listens to all questions you may have about your pet, and is very approachable as well! The staff are very kind and respond quickly to questions/prescription refills too! I cannot say enough about the great service we have received so far; I will continue to recommend Dr. Jess! So happy to have found her!

Dr Jess has a new friend in Bella the moment she walked in the door. We have visited several bets…read moreover the years as we have relocated around the state. Bella was more comfortable with Dr Jess than any other vet before. The visit was great from start to finish! Our entire family now see Dr Jessica and I can't imagine taking out four legged family members to any one other than her! Thank you Dr Jess -Bella

Capital Illini is by far the best place to take your pets in this area. I cannot say enough good…read morethings about their staff from the receptionists, care coordinator, vet techs, to the Doctors... The care my dog received here was exceptional, and communication is top notch. Every Doctor we have met with was phenomenal and my experience with each one of them has been amazing. They listened and took time to research the case and explain difficult results. Dr. Carie doing a deep dive into our challenging case and providing innovate treatment of IV ketamine therapy for pain. The others caught an early cushings diagnosis through yearly wellness procedures and she didn't even have any symptoms (I can't thank them enough for this). I'll be forever grateful to this team and recommend you go see them as well. You'll be doing your pet a big favor. In this day and age there is a lot of incompetence in Healthcare but you won't find that here.

My grandma, who lives with my family, had a cat who was around four years old. Her name was Clarity…read moreand she was a tiny little girl, only seven pounds when she died, but she had teeth problem and had to get a few extracted. The vet did not want to complete the surgery in one sitting, and scheduled the rest of the teeth to be removed about three months after the first surgery. About two weeks before the surgery, we took her in, and it turns out, her nerve was exposed and her teeth were reabsorbing. They sent us home with pain meds and a $700 vet bill after that appointment. She stopped eating a week before the second surgery and ended up with liver failure. She was too weak to leave her bed and she had to be put down. If they had done the full surgery, my cat would be alive right now. She was very skittish, being a rescue, and I was the first person to be able to get close to her and show her some love. She was finally getting used to us when she died. Do not go to this vet, as all they want is to drain your bank account.

We have been taking our 16 yr. old Westie to West Lake Animal Hospital since we brought her home…read morewhen she was only 8 weeks old. Dr. Janet Hill is the very best Veteranarian you'll find anywhere. She's very intelligent and knowledgable about canines and felines which she demonstrates with her "computer like" diagnosis. She diagnosis and tells you the "medical term" but, explains things in laymans terms. She is very kind and personable to both our dog and us. Our Molly loves her so much that she will even give her a kiss after getting her shots (Molly is usually stingy with her kisses)! We highly recommend the West Lake Animal Hospital.

My family has been coming to West Lake ever since our very first dog. Since then, we've all grown…read moreup, own our own houses, and have multiple dogs. We have always chosen West Lake for our dogs care. So over 20+ years, our family has trusted WestLake with our pets. When I adopted one of my dogs, I got a call 30 minutes before the appointment from a lady frantically asking if I filled out the puppy form yet. I told her I had not because I had the forms that I was going to bring to the visit. I felt she was accusing me of withholding this information and that I immediately needed to stop what I was doing and send those documents right then. I understand the doctor needs to see those records, but 30 minutes before? This couldn't have been figured out a couple days or even a day before? I was talked over while trying to explain myself. I had no problem filling it out, it just made me feel like I was at fault. At this visit my dog got shots, distemper being one of them. They said he would need a booster in 4 weeks. Time slipped away and I forgot to call and make that appointment within 4 weeks. I think it was 5 or 6 weeks when I called again to schedule. The lady told me I would have to start that process over again because it was over the 4 weeks. If I would have known how important it is to have him get those shots exactly 4 weeks apart, I would have scheduled it after the initial vet visit. This costed me another vet bill, plus another tech appointment. I would like to take him to get groomed, but the groomer required him to get ANOTHER booster since the process had to be started over. This costed me another $30 tech visit. It all could have been avoided if I was educated on the importance (from the doctor and staff) that the booster HAD TO BE DONE within 4 weeks. So now my dog is matted on multiple parts of his body and I've had to do an at home scissor job while we wait for grooming. I would advise how important it is WLAH tells their clients to make the booster follow up after the initial visit so they don't forget like I did. To add to this, I work a normal 8-430 Monday-Friday job. I've had to take off work multiple times for these visits because there's no tech appointments after 430/445 unless I beg for a 5 pm appointment. How do most people who have a normal job get appointments at the vet without taking off time from their own job? They are not open on the weekends either! Other vets in town are. The last straw that broke the camels back, or rather, broke our hearts into pieces, happened on Monday. My mom's dog, Rocco needed medical attention urgently. My mom called their office on Monday and was turned away because there was only one vet that day. She had to take him to an outside facility and we found out he had liver cancer that was spread to his spleen and stomach. His stomach was full of blood and he was suffering. We had to put him down. We were absolutely devastated. It puts a bad taste in my mouth that we have trusted and given our hearts to West Lake for all our dogs, only to be turned away when we desperately needed them. A random vet put our beloved Rocco down, but we had no choice. We didn't want him to suffer any longer. When my sister told WLAH about this, they apologized about the news and went on with their day. While our family was in shambles, mourning this loss. I write this to bring some awareness to the care you, the viewer of this post, might receive. I try not to make a fuss about my pets because they are all pretty healthy and we don't require much. But in recent years it seems harder and harder to get great vet care here. I will be taking my furry family elsewhere for vet care and I would do your research on other vet facilities in Springfield to see who can truly accommodate you and your pets needs. Giving 2 stars because they have a piece of my heart for putting down our very first dog and we have been getting care here for over 20 years.

Great job pup was happy. They even took the time and care to ensure she wasn't scared great job if…read moreyour a dog owner highly recommend

Lyric did an amazing job on my Ernie! He was a rescue so I didn't know if he had ever been groomed…read morebefore. She was very kind and did a fantastic job. Ernie now looks like a man who quit drinking and found Jesus!