Sold my hubby a soft cast for arm pain. That's fine. Charged us 35.00 in office fine. Got a bill…read morefrom a different medical group for the same 35.00. Say what? They couldn't help. Called the third party and they marked zero balance. I think they might be bought out by Northeast Ga Physicians group.

I walked in at 5:30 pm & nobody was in the lobby. Check in was a breeze & yes they require masks. I…read moreforgot mine so they had extra on the desk. Sat for about 5 mins & was called back. Sat for about 5 mins & I had blood pressure checked. 5 mins later the "dr" came in. A very inflamed hip & needed a big anti inflammatory shot & 3 perscriptions to fill, if I feel I need them to feel better in my surrounbg back/hip areas. Out in 30 mins. They have sm tv's in the room playing old-school Bugs Bunny- hysterical! They had tv's turned down so I could hear the 80/90's music playing. Pretty cool office in a nice shopping center at McGinnis Ferry/P'tree Industrial. Everything was clean & everyone friendly. Still ache so I hope this shot kicks in soon- been over an hour.

Anthony is the best PA! He is caring and informative. Staff is professional and location is very…read morenice...

I stopped in as a walk-in around lunchtime and was pleasantly surprised by how quick everything…read moremoved. Check-in was smooth, and I was seen in no time..definitely faster than other urgent cares I've visited. The clinic itself was very clean, which made me feel comfortable and safe. The staff were warm, friendly, and welcoming, which really put me at ease at a stressful time. Overall, a great experienced and I come back if I needed to.

Dr. AJ is by far the best doctor I've ever been to not only did he call me after the first visit to…read morecheck on me... He goes out of his way along with the staff to accommodate me every time I've ever needed anything. Dr. AJ is a people's person and he cares about each patient on a deep level. Knowing Dr. AJ has helped my situation tremendously. He listens carefully to what's going on in my life and I just my treatment plan accordingly. But it's all ways to improve my life and my quality-of-life. He's a great man to know in an absolutely wonderful Doctor.

The Dr. is amazing. I have been scared to get off opiates for years and he has helped me more…read morethan I could ever thank him.

My 1 year old son had a nasty fall and bit his tongue while under the care of his grandmother, and…read moreit wasn't emergent enough to go to the er, but it was bad enough I wasn't comfortable waiting till the morning to see his pcp. I looked online on both Yelp and the clinic website and this location is listed as open until 9pm and available for walkins. It was 7 pm when I looked this up, so I felt I had plenty of time and wasn't going to be one of those butthole customers that show up 5 minutes before closing. We drove 20 minutes in the opposite direction of the er only to see a tiny piece of paper on the door saying "we are closed" another saying "X-ray broken" and another saying "at full capacity" (even though they were closed and there wasn't a car in sight.) It's 2023. Update your website with your hours. There's even an option to indicate it's temporary so patients don't get confused. Don't put "accepts walk ins" in your business plan if you can't take new customers - as indicated by one of many pieces of paper on your glass door. While this thankfully was not an emergency, I indicate that it's 20 minutes in the opposite direction of the er only to illustrate how frustrating it is to drive 40 minutes round trip for nothing. When an up to date online presence would tell any stressed, overwhelmed parent they should just head straight to the er and that 40 minutes could be put toward the long er wait times. I finish this post with a question. If this office can not figure out something as simple as the internet, are they really reliable enough to help you in an urgent situation with your children?

The front office staff were very friendly and attended to us immediately. The facilities were very…read moreclean. Dr Sesay was super personable, he has a gentle touch and had great bedside manners. My 20 month old was assessed and diagnosed in minutes. We were there for about an hour which was amazing compared to other urgent care visits. We weren't treated like we were just another number. This place will definitely be our go to urgent care center.

I finally spoke with the office manager. She told me that my high bills were because I have crappy…read moreinsurance. She furthermore explained that it is not the doctor's responsibility to tell you how many labs they are ACTUALLY going to send for or how much they cost. They may ask if they can send a "couple" of labs but they have the choice to send 20, 30, or as many labs as they want no matter how much they cost and YOU WILL pay for it! I don't understand how they get away with this!!! It's none of your business how many labs they're going to request or how much they cost! It's only your business to pay for it even without a statement explaining what you're even paying for!!! This is by far the worst, most crooked medical facility, I've ever been to in my life!!!

Dr. Lee and the entire staff at Aylo are simply the best. From scheduling to exams to scans to…read moretests to communication - there's nothing they need to improve upon. Everyone is so friendly and they make you feel right at home. They actually care about you! My family and I have found our new primary care practice.

Natasha was most helpful getting us in and out quickly and easily. Wonderful service.read more

Wait time not triaged. Injured finger waiting in the sick queue. Almost a hour to be seen…read more Injured finger still has to fill out paperwork No ice offered while waiting No kindness shown from intake medical personnel. X-ray. Nothings broke. By by. I'll call something for pain. And they called in a dangerous NSAID. No thanks

DON'T GO THERE. About year and a half ago I took my son to see one of their doctors Dr Medina I…read morethink. The place WAS really awesome I really LIKED the service. They had a really nice front desk Russian or Ukranian friendly, really helpful. She explain me how insurance will work in their clinic. And the doctor was great. So few werks ago I came back with my other child....oh my gosh what the hell happened to that place. Their front office ''''' :((((' I don't think they even understood me .....no one speaks English there. The "doctor",, I think nurse calling him Dr "H",, the guy is complete jerk, obviously he doesn't like kids. So my child was misdiagnosed, I have to take her to children's urgent care next night. Not to mention the fact that they forgot to tale me that my insurance will not cover the visit so I would have to pay out of my pocket. I think this clinic under different owner or different management because it's definitely fell apart. I will not going back there, do not recommend.

If I could give zero stars I would what a pathetic excuse for a clinic I am a single father with a…read morefiancé my fiancé has taken my daughter there in the past all they did was called and got my consent then treats my daughter I was at work about to leave today and my wife said she was taking my daughter there because she was running a 104 temp she got there ten mins before they close the refused service to my daughter because I wasn't there I was on my way and they said they were not willing to wait sounds like they were looking for a way to get out of working absolutely pathetic my daughter passed out from the temp on the way to hospital I was five mins away from them they told my fiancé to leave they are a sorry excuse for a Drs office

Dr. Bin-Dr. Bin-Dr. Bin! My sweetheart had been experiencing some terrible back pain and we went…read moreto two different Kaiser offices of which the first in Decatur were she racially profiled us and then gave us HORRIBLE advice, claiming that she didn't need any x-rays at all, kept pressing us on pregnancy and birth control? When we're there for severe back pain? Said she wasn't going to prescribe anything and sent us off with some physical therapy? Thanks a lot Kaiser Then we go to Kaiser Advance Care Center where we waited an hour in a wheel chair just for the intake nurse to stop EVERYTHING when she learned that the accident happened at work. She said, "sorry, we can't touch you, we don't do ANY workers comp because they won't pay us...and quickly ushered us out. Then we came to CONCUR urgent care and EVERYTHING was different. From the intake nurses/receptionist's pleasant attitudes to the cleanliness and feel of the office. Then..Dr. Bin showed up. I can't say enough about how positive yet direct, empathetic and compassionate. She gave us a TON of information. Did the x-rays RIGHT THEN AND THERE aaaaaand recommended an MRI! 10 out of 10. My sweetheart felt very well take. Care of and now we both know what to do and NOT do moving forward. This office has such high ratings for a reason. Trust me, just GO.

we see Dr. Nguyen at this location, she is caring, professional and listens wonderfully. Dr. Nguyen…read moreis vey attentive to not overmedicate, does not rush, explains well and follows up to every medical situation. She is a great Dr. !

Great experience at this urgent care. This was actually my second time here and had positive…read moreexperiences both visits. Check in was fast and easy I did go first thing in the morning though. I believe it was NP Krystle who saw me, her bedside manner was amazing! 10/10 for me

Very quick check in process/payment. Very nice staff and the doctor was amazing and helpful.read more

Made an appointment and got there early; was almost immediately seen and tests were run. 15 minutes…read morelater the doctor came in and checked my lungs and heart; prescribed medicine and I was out of there. All told less than 30 minutes. Everyone was exceptionally nice. I'll definitely use again if needed.

I'm so glad I never read reviews before going to Piedmont Urgent Care. I have gone twice and had…read moregreat experiences thus far! It's fast, thorough and they have helped me greatly every time. I'm happy to gatekeep this office if people are avoiding it for the bad reviews because I won't go anywhere else!