Every member of the staff was so friendly. They never made us feel like we were taking their time…read morewhich happens so often. Each staff member was very efficient and made sure we understood each step. I highly recommend Gwinnett Urgent Care for any health care needs

Sold my hubby a soft cast for arm pain. That's fine. Charged us 35.00 in office fine. Got a bill…read morefrom a different medical group for the same 35.00. Say what? They couldn't help. Called the third party and they marked zero balance. I think they might be bought out by Northeast Ga Physicians group.

Anthony is the best PA! He is caring and informative. Staff is professional and location is very…read morenice...

I stopped in as a walk-in around lunchtime and was pleasantly surprised by how quick everything…read moremoved. Check-in was smooth, and I was seen in no time..definitely faster than other urgent cares I've visited. The clinic itself was very clean, which made me feel comfortable and safe. The staff were warm, friendly, and welcoming, which really put me at ease at a stressful time. Overall, a great experienced and I come back if I needed to.

Dr. AJ is by far the best doctor I've ever been to not only did he call me after the first visit to…read morecheck on me... He goes out of his way along with the staff to accommodate me every time I've ever needed anything. Dr. AJ is a people's person and he cares about each patient on a deep level. Knowing Dr. AJ has helped my situation tremendously. He listens carefully to what's going on in my life and I just my treatment plan accordingly. But it's all ways to improve my life and my quality-of-life. He's a great man to know in an absolutely wonderful Doctor.

They don't take insurance AT ALL... save your money and go somewhere else! They wanted $245 for me…read moreto see the doctor and do a strep test! Like that's my copay to go to the emergency room. This place is a joke. They also told me because I'm pregnant that the doctor has very little knowledge in that... I just wanted medication that wouldn't kill my baby. The doctor should know the basics. Don't go here.

My 1 year old son had a nasty fall and bit his tongue while under the care of his grandmother, and…read moreit wasn't emergent enough to go to the er, but it was bad enough I wasn't comfortable waiting till the morning to see his pcp. I looked online on both Yelp and the clinic website and this location is listed as open until 9pm and available for walkins. It was 7 pm when I looked this up, so I felt I had plenty of time and wasn't going to be one of those butthole customers that show up 5 minutes before closing. We drove 20 minutes in the opposite direction of the er only to see a tiny piece of paper on the door saying "we are closed" another saying "X-ray broken" and another saying "at full capacity" (even though they were closed and there wasn't a car in sight.) It's 2023. Update your website with your hours. There's even an option to indicate it's temporary so patients don't get confused. Don't put "accepts walk ins" in your business plan if you can't take new customers - as indicated by one of many pieces of paper on your glass door. While this thankfully was not an emergency, I indicate that it's 20 minutes in the opposite direction of the er only to illustrate how frustrating it is to drive 40 minutes round trip for nothing. When an up to date online presence would tell any stressed, overwhelmed parent they should just head straight to the er and that 40 minutes could be put toward the long er wait times. I finish this post with a question. If this office can not figure out something as simple as the internet, are they really reliable enough to help you in an urgent situation with your children?

The front office staff were very friendly and attended to us immediately. The facilities were very…read moreclean. Dr Sesay was super personable, he has a gentle touch and had great bedside manners. My 20 month old was assessed and diagnosed in minutes. We were there for about an hour which was amazing compared to other urgent care visits. We weren't treated like we were just another number. This place will definitely be our go to urgent care center.

Dr. Lee and the entire staff at Aylo are simply the best. From scheduling to exams to scans to…read moretests to communication - there's nothing they need to improve upon. Everyone is so friendly and they make you feel right at home. They actually care about you! My family and I have found our new primary care practice.

I want to start off by saying that I love my NP Angel Enwemadu and the Nursing crew. The complaint…read moreI have is when you call in to the office you get a call center. Then you have to be transferred to the Suwanee office after you talk with that Rep. I do not like this. Well today I called and had an emergency and needed a referral right away for surgery. The lady I spoke to was named Daily. At least that is what she told me. She was very rude. Kept me on the phone at least 15 min and had an attitude. The phone was silent. I kept asking her was she there. No answer. Then when she did answer she was rude. I kept telling her I needed to speak with that office please transfer me. She kept typing ignoring what I was saying to her. When she decided to transfer me on her time it was 15 min of waiting. She was rude ,and uncaring. I asked for her name and I told her she was rude. She did not care. Did not even care how I felt on the other end. I guess she is there only for a paycheck and it is sad. She did not go out of her way to do anything. but once I was transferred a lady named Darrienn helped me and this lady was sent from God. So sweet so kind. Understood my frustration and went out of her way to help get my referral sent over. I told her I appreciate her and people like her. I can tell she really loves not only her job but cares about people the patients. I pray she will get a good raise one day because this lady was awesome. So the ending was a great experience for me. Darrienn. I hope you read this message because you are awesome.

Natasha was most helpful getting us in and out quickly and easily. Wonderful service.read more

Wait time not triaged. Injured finger waiting in the sick queue. Almost a hour to be seen…read more Injured finger still has to fill out paperwork No ice offered while waiting No kindness shown from intake medical personnel. X-ray. Nothings broke. By by. I'll call something for pain. And they called in a dangerous NSAID. No thanks

DON'T GO THERE. About year and a half ago I took my son to see one of their doctors Dr Medina I…read morethink. The place WAS really awesome I really LIKED the service. They had a really nice front desk Russian or Ukranian friendly, really helpful. She explain me how insurance will work in their clinic. And the doctor was great. So few werks ago I came back with my other child....oh my gosh what the hell happened to that place. Their front office ''''' :((((' I don't think they even understood me .....no one speaks English there. The "doctor",, I think nurse calling him Dr "H",, the guy is complete jerk, obviously he doesn't like kids. So my child was misdiagnosed, I have to take her to children's urgent care next night. Not to mention the fact that they forgot to tale me that my insurance will not cover the visit so I would have to pay out of my pocket. I think this clinic under different owner or different management because it's definitely fell apart. I will not going back there, do not recommend.

If I could give zero stars I would what a pathetic excuse for a clinic I am a single father with a…read morefiancé my fiancé has taken my daughter there in the past all they did was called and got my consent then treats my daughter I was at work about to leave today and my wife said she was taking my daughter there because she was running a 104 temp she got there ten mins before they close the refused service to my daughter because I wasn't there I was on my way and they said they were not willing to wait sounds like they were looking for a way to get out of working absolutely pathetic my daughter passed out from the temp on the way to hospital I was five mins away from them they told my fiancé to leave they are a sorry excuse for a Drs office

Dr. Bin-Dr. Bin-Dr. Bin! My sweetheart had been experiencing some terrible back pain and we went…read moreto two different Kaiser offices of which the first in Decatur were she racially profiled us and then gave us HORRIBLE advice, claiming that she didn't need any x-rays at all, kept pressing us on pregnancy and birth control? When we're there for severe back pain? Said she wasn't going to prescribe anything and sent us off with some physical therapy? Thanks a lot Kaiser Then we go to Kaiser Advance Care Center where we waited an hour in a wheel chair just for the intake nurse to stop EVERYTHING when she learned that the accident happened at work. She said, "sorry, we can't touch you, we don't do ANY workers comp because they won't pay us...and quickly ushered us out. Then we came to CONCUR urgent care and EVERYTHING was different. From the intake nurses/receptionist's pleasant attitudes to the cleanliness and feel of the office. Then..Dr. Bin showed up. I can't say enough about how positive yet direct, empathetic and compassionate. She gave us a TON of information. Did the x-rays RIGHT THEN AND THERE aaaaaand recommended an MRI! 10 out of 10. My sweetheart felt very well take. Care of and now we both know what to do and NOT do moving forward. This office has such high ratings for a reason. Trust me, just GO.

we see Dr. Nguyen at this location, she is caring, professional and listens wonderfully. Dr. Nguyen…read moreis vey attentive to not overmedicate, does not rush, explains well and follows up to every medical situation. She is a great Dr. !

Great experience at this urgent care. This was actually my second time here and had positive…read moreexperiences both visits. Check in was fast and easy I did go first thing in the morning though. I believe it was NP Krystle who saw me, her bedside manner was amazing! 10/10 for me

Very quick check in process/payment. Very nice staff and the doctor was amazing and helpful.read more

Made an appointment and got there early; was almost immediately seen and tests were run. 15 minutes…read morelater the doctor came in and checked my lungs and heart; prescribed medicine and I was out of there. All told less than 30 minutes. Everyone was exceptionally nice. I'll definitely use again if needed.

I'm so glad I never read reviews before going to Piedmont Urgent Care. I have gone twice and had…read moregreat experiences thus far! It's fast, thorough and they have helped me greatly every time. I'm happy to gatekeep this office if people are avoiding it for the bad reviews because I won't go anywhere else!