I was looking for a guitar shop that I could sample different guitars; however, this wasn't one of…read morethose places. Andy was very hospitable and informational towards my needs; he might have gained my business.

Our son joined orchestra this year, and we started out purchasing his cello from Q&F. The signup…read moreprocess at Sunnyside was simple. When he broke the bridge, we were able to bring the instrument in that day to swap for another. When he decided he'd rather play the violin, we decided to rent from the school for now since he's being a bit fickle. We had no trouble cancelling our cello contract, and we were able to get his violin supplies at the same time. They had to order his shoulder rest, but it came in the next day. Everyone we've dealt with, whether reps at Sunnyside or employees in the store, has been pleasant and helpful.

This business should be avoided at all costs. I purchased a Yamaha C5 piano after being assured it…read morewas in good condition. That was completely untrue. The piano I received was not even close to what was represented and clearly had significant issues that should have been disclosed upfront. What happened next was even worse. When I contacted the owner to address the misrepresentation, his response was essentially: "That's what you get for not coming in person." No apology. No accountability. No attempt to fix the problem. Just arrogance and blame-shifting after taking a large sum of money. This tells you everything you need to know about how this business operates. They will say whatever they need to say to close a sale, and once they have your money, you are on your own. Honesty, ethics, and customer service are clearly not priorities here--especially for remote buyers. Selling high-end instruments requires trust. This business destroyed that trust completely. I regret ever dealing with them and strongly warn anyone considering a purchase--do not believe their claims, do not expect support, and do not assume they will stand behind what they sell. There are plenty of reputable piano dealers out there. This is not one of them. Ed, Your response is misleading and omits several key facts. First, the issue is not that the piano is 39 years old. Anyone in the piano business understands that age alone is not the problem. The issue is the actual condition of the instrument, which was not accurately represented. Second, sending photos does not replace honest disclosure. Photos cannot always reveal structural issues, soundboard problems, pinblock condition, or other mechanical defects that materially affect the value and playability of a piano. As someone who claims to have sold hundreds of instruments, you know that. Third, attempting to discredit me personally instead of addressing the condition of the piano says more about your business practices than it does about me. Writing a review about a poor experience is not a "threat," it is consumer feedback. That is the purpose of review platforms. Fourth, the fact that the piano was sent to another dealer is irrelevant. Dealers frequently purchase instruments remotely. That does not absolve a seller from accurately representing what they are selling. If you truly stand behind the claim of "399 satisfied customers," then addressing legitimate concerns about the 400th would be the professional way to handle it, rather than deflecting and attacking the buyer. I purchased the piano in good faith based on the representation provided. Unfortunately, the condition did not match those expectations. My review simply reflects that experience. Michael

After a fire I lost my piano. Ed was so very helpful finding me a replacement. Great company to…read morework with.

amazing teacher. works very well with everyone. I've been with her since I was 12 and I'm now 18…read moreand she's always been a great teacher.

From the owner: Marla's Music Lessons Provides Music Instructor, Voice Lesson, Voice Class, Piano Lessons, Vocal…read moreLessons, Family Music Lessons, Entertainment and Adult Music Lessons to the Lafayette, IN Area. Please call or text for available appointments. At this time I can only accept appointments at 3 or before 3pm. Monday-Friday.

This is a fine place to get a piano. Brian was a pleasure to work with. We could not be happier…read more The guys that delivered the piano were very friendly and helpful. They did a great job.

One of our daughters had always wanted a grand piano. She had a Yamaha Clavinovo that we had…read morepurchased many years ago. I had always told her if she stuck with it that one day we would buy her the grand piano she had always wanted. She had forgotten all about it, but we never did. I called the store and talked to a consultant by the name of Allen. A 50-minute conversation followed, and he took the time to answer all questions that I had about pianos, their store, and other things. We called our daughter and ask if she had any plans for the coming Saturday that we had a surprise for her. We went to the store and met Allen, and they discussed what she was looking for in a piano. We spent about 5 hours looking at what they had new and used in the store. Allen took the time to answer any questions told use the key points of each piano we looked at compared to the other ones we had played and looked at. He showed us the repair department so we could get an in-depth knowledge of why one brand cost more than the other due to its construction etc. We never ever felt pressured into making a choice that day. He said this is an important decision, and you want to feel you have made the right choice. We scheduled another visit the following week and spent about another 5 hours playing and looking at what they had in the showroom. She finally made a decision, and I would say that phone time and site visit we spent close to 16 to 20 hours of his time. Never once was he pushy or in any way not helpful. He offered so many suggestions along the way and made it such a pleasure to work with a true professional something that is lacking in many businesses today. After the sale he called and made sure that we had the delivery set up on our schedule and to check to see if there was anything else that he could do for us. I felt so guilty about taking up so much of his time, but he said he wanted us to feel comfortable with our decision and that was his pleasure to help out. Michael R

Fantastic tiny mall of all the good stuff, helpful and skilled technicians, got my sister's Martin…read moresanded and easier to play. Smooth jazz atmosphere here and friendly, love to poke around though oddly none of the pianos were plugged in. Whoops.

My girlfriend and I were looking for a guitar shop that I could sample different guitars, this…read moreisn't one of those places, however the owner was nice and hospitable.

Don is a good guy; he made my girlfriend and I feel welcome when visiting his guitar shop for the…read morevery first time.

This business is the best. The only place I will take my guitars/basses for service. They have or…read morecan get anything you need at online prices. Support local businesses, especially when they're this good!

Fantastic business and customer service ...Had a super heavy organ located in the loft of the home…read morethat needed to be moved out. Meridian Piano Movers made quick work of it. They were on time (which is a big deal for me ) Excellent communication, service, and they were very careful not to damage anything in the home. I would definitely recommend using this company if you need any piano/organ moved !

Great service would recommend to anyone thanks for making my daughters day it was a surpriseread more

I've been working with David over the past few years to keep my upright Baldwin in shape, and he…read morehas consistently delivered high quality work. He is very communicative, always punctual, meticulous, and fully prepared to handle any piano-related needs. Not long ago, I had a sticking key and a squeaky pedal in my piano, and he successfully fixed both issues on top of tuning the piano to perfection. He treats each instrument as if it was his own, and he is clearly passionate about what he does. Lastly, David is friendly, easy to work with, and very reliable. If I owned a piano store or a concert venue, he's exactly the kind of person I'd trust with all the maintenance work. Highly recommend!

David is very knowledgeable and we have had a great experience having him tune and clean our piano…read more He even took the time to explain how the piano actually works and what parts needed adjustment. I really appreciate his time and expertise and will definitely hire him for any future tuning or maintenance.