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Piano Solutions

4.7 (14 reviews)
Closed 10:00 am - 5:00 pm

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Sarah C.

I was absolutely amazed that this place even existed. An entire store of phenomenal pianos?! We were encouraged to explore and play the pianos - and someone that worked there was quick to wipe down all pianos afterward to keep everything clean. I was impressed. They also had a system in place where if you purchased a piano from them, you could then trade it in down the road. They'd transfer what that piano is worth and put it toward your next upgraded piano. Definitely a piano lover's dream store!

It plays even better than it looks!

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6 months ago

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4 years ago

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7 years ago

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6 years ago

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2 years ago

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Greg D.

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Review Highlights - Piano Solutions

Purchased a digital piano from here during the Covid shutdown.

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People searched for Musical Instruments & Teachers 724 times last month within 15 miles of this business.

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Reno's Music - Saturday Crew

Reno's Music

(15 reviews)

$$

First time there and Mark was absolutely fabulous ... walked away with my first Martin Guitar. Best…read moreguitar buying experience I've ever had.

I learned that Martin had released a new mahogany guitar (the D-17) and I really wanted to play one…read moreto see if I might want to trade one of my Martins to buy one, or perhaps even buy one outright. I found out there was one in the area, located at Reno's Music. I had never heard of this establishment before but I saw on their website that they have a lot of Martin guitars in their inventory. So when my husband and I were in the general neighborhood, we decided to stop in and have a look. This turned out to be a really bad idea. I have been playing guitar for 55 years and my husband also for nearly as long. My father was an Indianapolis jazz guitarist who will be inducted into the Indianapolis Jazz Hall Of Fame in 2026. I have been visiting guitar stores since I was a little girl, and never have I been treated so rudely EVER. There was one guy working there, and zero customers. Most guitar shops are lively, upbeat places filled with music but this was basically an office with a storeroom of what looked to be a zillion boxed-up guitars. I asked this person if he had a D-17 because I was interested in playing one. He launched into this gatekeeper routine that would have made my father laugh with scorn and then turn around and head straight out the door. This guy said, "First we're going to have a little conversation". What??? I thought this was a business and I just wanted to see a guitar! He wanted to know our names. I thought wtf? Our names won't mean anything to you? But I gave them, first and last, and then he replied that his name was Mark. Okay fine, whatever. Do you play? he wanted to know. Okay, why would I even be in a place like that if I didn't play? I was playing before this guy was even thought of! Well, after I replied yes, we both do, he condescended to let me try the guitar. It was a very nice guitar but I had already made up my mind that I would not be buying a $1 kazoo off this guy. I played one more guitar there and we left. Needless to say, I will take my money and my business elsewhere. I am still in the market for a high-end Martin but thankfully there are many other guitar stores in the Indianapolis area that are far more welcoming and treat their customers like they want their business - NOT like they are doing them some kind of a favor just letting them in the door. I've seen other reviews left by people who had much the same experience with Reno's Music, so it wasn't just us, it's how this place is, unfortunately.

Piano Solutions - musicalinstrumentsandteachers - Updated May 2026

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