I have used Long Branch Dry Cleaning for my personal items in the past without issue. However, my…read morerecent experience regarding a vintage leather fringe coat I intended to sell for my business was extremely disappointing. Given my experience over the past few years including significant delays in the return of my daughter's wedding dress after preservation, as well as the damage to this vintage coat I would advise others to use extreme caution when considering this company. When I brought in the coat, I clearly informed the attendant that it was vintage leather. I was confident in this, but the attendant argued that it was faux leather after briefly inspecting it. I explained that, given the age of the coat, I did not believe faux leather would have been used at that time. Despite this, she insisted it was not leather and assured me it could be processed through standard dry cleaning. Based on her confidence, I trusted her judgment, although I was asked to sign a waiver prior to service. A week later, I was contacted and informed that the coat had been damaged during the dry cleaning process. When I returned to discuss the situation, the attendant acknowledged that the coat was, in fact, leather and admitted that sending it to a leather specialist would have prevented the damage. Despite this, I was told they had attempted repairs through their seamstress and that I would be responsible for the cost. I requested to speak with the owner, Forrest Ward, and was told he would contact me. After waiting over a week and leaving follow-up messages, I did not receive a response. Instead, I was later contacted by a manager who informed me the coat could not be repaired. During that conversation, responsibility was shifted onto me, citing the condition of the coat rather than acknowledging the improper cleaning method. Overall, I found the handling of this situation to be unprofessional and lacking accountability. As a long-term customer, I expected better communication, ownership of the mistake, and a reasonable resolution. As of 03/07/26 I still have not had my coat returned to me. Based on this experience, I cannot recommend this dry cleaning company.

The customer service here is unmatched! My mom had dropped off my comforter to be cleaned and they…read morecalled me within 48 hours to let me know it was ready for pick up! It smelt great and was so clean. It made me so so happy! It was also reasonably priced which seems to be rareity these days. The worker was so kind and even offered some loillpops to my girls. It was great!

May 28 2024 1 load of laundry was $4 for 28 minutes in the…read moremost standard washer. Our power was out due to the tornado that hit Rogers. I am hoping these are not normal prices. So unfortunate for those who don't have washers​. Prime example of exploitation of the despite.

When my washer died at home, I was lucky to find this place by its excellent reviews. They are all…read morevery well deserved. The attendant was super Friendly, the place was clean, the quality of the machines and capacity of the machines were excellent as well. Great value for the money. I will return again when I need a laundry mat.

Best laundromat in the area! Even if you're in Roger's it's worth the trip. Brand new machines…read morewith Apple Pay and credit/Debit as well as cash or coins! You really can't beat it, I travel the country and this area has some of the worst and oldest laundromats in the country. Being that I will be here for awhile I feel super blessed this place has opened! Free WIFI and very clean and relaxing to get work done on your laptop while doing your wash.

This place is fantastic. Hands down, the cleanest laundromat I have ever been to. All equipment…read moreis modern and up-to-date, and there are comfortable places to sit while your washing is getting done. Free wifi and a nice counter area make it handy to have a place to sit and get some work done while your washing is getting complete as well. My wife and I took some oversize items here recently and could not have been more pleased. Best part? Friendly folks who run the place, and a Veteran-owned business. This place sets the standard for Benton County.

This is a decent laundromat to wash things that you don't won't your washer to do. Such as Tito's…read moreblankets!!! It usally takes about a hour to wash all his blankets. I've been here a few times and it's usally pretty clean inside. The washers n dryers all seem to be new. Be sure to bring your own change you never no when it's out of change.

7:00 a.m. Sunday morning. The photos speak for themselves. This is, by far, the dirtiest and…read morescariest laundromat I have ever used. There wasn't much choice because the other two nearby laundromats were fully occupied by van loads of inmates. But at this place, the creep factor was increased x10 by the two bedraggled older white guys pacing around, staring at people, and acting just weird. To be honest, I did not feel safe at all. So, considering the creepiness and the absolute filthy facilities, I would have to give this place a -10. It really is sad because this place has the potential to be the cleanest and safest in NWA. Get rid of the creepy guys stalking people, clean the place up, and get all your machines working and you'll have a diamond. Right now, it is bad, very very bad. Most if not all of us just want a safe clean place with working machines to get our laundry done. Too bad Springdale can't offer this.

I'm not sure why this place isn't rated higher than it is, it's clean, well maintained and they…read morehave free laundry detergent. The prices are reasonable and there is free WiFi (it's a little quirky though). The patrons here are all equally friendly and happy to help if it's your first time visiting. The seating is a bit limited but given how quick the machines run it shouldn't be an issue most of the time.

Clean, quiet, machines efficient and easy to use. Take cards or cash, quarters are handy. Haven't…read moreneeded a laundromat in ages, but this one has been a pleasure to sit in for a while! 4 stars just because ... it's a laundromat!

In the last 6 weeks this has tanked - touchless washes are closed, we go the next town (Springdale)…read moreit is unresponsive, then we go to the next town (Bentonville) and it charges us $15 two times because it thinks we used our membership daily wash on the 2nd location, but the machine would not ever start! and you are IMPOSSIBLE to contact by email or phone. They owe us $30 and I am writing the BBB and Yelp and the AR Attorney General to tell them how literally impossible you are to communicate with. Negative 5 stars.

Very friendly from start to finish. Wash was good but I really liked the drying area. Great vacuum,…read moreplenty of furnished towels and space. The only complaint is the air guns had almost no pressure I tried my best. When I got home I had to get a moist towel to clean up all of the water spots.

We have been using this dry cleaning business for years. They have the best prices for dry cleaning…read morearound plus the owners here are always so cordial and nice. I always bring in My dogs comforters in that smells like a dog and after picking it up it just smells so much better. If your looking for a great dry cleaner look no further.

From the owner: Dry and Leather Cleaning Laundry Service…read morePick Up and Delivery Wedding Gown Preservation Services: Wash and Fold Laundry - 24-Hour Turn Around Men and Women's Professional Wear Wedding Dress Preservation Fur and Rug Cleaning Comforters and Large Quilts Alterations Dress and Prom Alterations Tuxedo Alterations Laundry Club