Consistently bad. Poor communication, unfair prices and service technicians who are clueless. They…read moreclearly only care about selling vehicles and not about service. If it weren't for the manufacturer's warranty, we would never go back.

Bought my B4000 from Milestone a few years back. They were awesome! I received warm, personal…read moreservice, and a steal of a deal. I loved this place so much that I brought them in a pumpkin cheesecake to thank them! My truck is still going strong. Will go back to Milestone if/when I need another vehicle.

I bought a new (2020) Honda Sport. Sales department very friendly and professional. Christie was an…read moreexcellent sales person and knew the product well. I would buy from her again..

The most irresponsible, unfair, and mean people!! They charged me for $2400 and I left my car with…read morea serious safety issue! so I had to pay another $1000 in 2 months to fix it AGAIN! I called them and they didn't take any responsibility and said that I can take my complaint to the court! After months, when a friend of mine who works in another dealership left them a bad review because of what they did to me, they reached out to her office phone and told her that they wanna talk to me now.. So I met the general manager, and he said "that's a shame, but our mechanic forgot to do an inspection!!(well.. thank you! because I originally took my car there for the inspection!!!); He said he accepts that they made a mistake, but he is not sorry about that because it's a human error and everyone can make it!!!!". When I asked what if I died on a highway because of your "human error"? he answered """""""""well.. that's life!!!!"""""""""". At the end he offered $300 cash and in return, wanted me no

On a road trip with major oil leak and these guys got us is in ASAP. Very helpful and friendly…read moreservice. Down 4L due to faulty gasket on filter that was put in day before at a independent lube place. Got us on the road in under 30 min. These guys get my business on my next truck purchases. Thank you Davis team GMC !

Brought my Yukon Denali in as the rear climate control wasn't working properly. Took it there 3…read moredifferent times before they got one that worked in it and in the process punched a hole in my dash and scratched the trim up bad that they removed. The general manager refused to replace the damaged parts. Horrible service department.

I recently aquired a new vehicle from Dunlop Ford and due to a misunderstanding on my part the…read morevehicle did not have some of the options I was looking for. The salesman Jesse Nordin and the sales manager Ryan Couture took immediate action to help correct the situation and the process was smooth and efficient. I am now driving the vehicle that fully meets my expectations and Jesse and Ryan were extremely helpful to assist me in correcting what essentially was a situation of my own making. Thank you and a big shout out to these guys for going over and above to truly get me satisfied. I would highly recommend anybody looking for a new vehicle to give this dealership an opprtunity for them to show you what customer service is really about. Looking after the customer!! Thank you Dunlop Ford

Purchased a new car in August 2018. It went back 3 months later for repairs. we have been taking it…read moreback every 3 months with a misfire problem. Dunlop staff tell me its repaired but return 3 months later with the same Misfire. this goes on for a couple of years. After telling them I don't want it back unless they repair it they find out the block is leaking coolant into the block and change the block. 3 months later it misfired again. They then said it was the wiring harness on the ignition. 3 months later it misfired. then they said they don't know what's wrong and cant fix it. Ford Canada said the same. I wrote to the owner of Dunlop who came up with a solution to put a monitor device in the car to detect the problem. This monitoring device failed also. After about 6 months it finally recorded the problem. They brought it in and changed out the fuel injector. First trip on the highway it misfired twice with smoke out the exhaust. Only if I knew how back their customer service was and that they didn't stand behind the products they sold I would never have bought a car from them.

Subaru Lethbridge has such a good service department. They are actually there to help their…read morecustomers. Subaru Calgary could learn a thing or two from them.

I asked Trent to order a set of RA flaps and it was supposed to be arrived in 1.5w. I've waited for…read moreone month but no response so I gave up waiting and had it installed in our local shop. I sent a courtesy email to let Trent know it. Trent then quickly emailed me back and apologized for their failures to notify me the arrival of the flaps and wished me enjoy the flaps. I admired his honesty and the way that he handled with mistakes by apologizing for it to his clients first, which is very rare in the vehicle business lately, at least not the ones I experiences in my Calgary. I then emailed him to see whether he still had the set he ordered for me and if yes, I would like to buy that set as well as a holiday gift for my friend in bc. We quickly got the business done and I got the flaps next day. It was exactly what I expected. A brand new RA flaps in an unopened pack, which will be a good surprise gift for my friend. Sometimes things happen unexpectedly anyway. The way we handle with what happens decides who we really are. To be a hero or a rat, it is all about the choice in our heart. What Trent has inside his heart makes him the bright future of this country. I respect this young man. With his honesty and good heart, customers could always do business with him without worries, as all the unexpected things will be resolved properly and transparently. I highly recommend this young man to anyone who are looking for honest people to do business.

They break AMVIC rules and add extra fees on top of the price and sneak warranties or products into…read morethe payment quote, hoping you won't notice or do the math. When you look at the paperwork afterward, you might find $6,000+ added to the bill of sale. The finance manager doesn't disclose these details goes over things very quickly and lies through their teeth. If you complain too much GM will come in and be extremely rude to you. It feels really shady--don't trust the overly positive Google reviews. Check out what people are saying on Reddit, Yelp, and DealerRater instead. Also, look up Landsberg Auto Group and read about their practices for yourself.

I bought a Mitsubishi Mirage from lethbridge Mitsubishi back in nov 2023 first thing is i went to…read morejiffy lube and got my oil change and as soon as they open the engine coolant it stunk really bad and was filthy and the next thing is when I first bought the car i noticed a chip in the windshield so I called them and ask if they would replace the the windshield they told me they only do that if it need it so I assumed they at lea fix the chip so it would not spread but they did not even do that so if you are looking for a vehicle do not go to lethbridge Mitsubishi unless you want to get ripped off and take advantage of

I still have two years left on my full warranty, yet this dealership told me my warranty expired…read moreand charged me $306 for diagnostics that provided no answers. My vehicle was towed here after it broke down, and this is also the location where I purchased it. I showed them repeated safety-system warning lights on the dash. They admitted the lights were there, but claimed their scan "found nothing" and still billed me for it. They also gave contradictory explanations about the battery--first saying it was fine, then saying it was discharged. The warnings continue to appear, and the original no-start issue remains unexplained. They even framed it as doing me a favour by "only charging 1.5 hours instead of 2 hours." So it was $169 for them to even look at my vehicle, $84.50 to plug in and run the diagnostic scanner, and $38.02 in 'shop supplies,' with no explanation of what supplies were supposedly used.

Truck was abused while in their care. Fuel consumption jumped by 2 l/100 and items in the cab were…read morein a haphazard state. Steer clear of this dealership.

My experience at Lethbridge Toyota has been phenomenal! The product advisor I worked with, Jeremy,…read morewas helpful while looking at used vehicles and openly disclosed all of the information about each vehicle. Ultimately we ended up driving away with a new Highlander. Jeremy has been so helpful in explaining each feature that I've had questions about even after leaving the dealership. I've felt completely supported through the whole process. Each member of the Toyota team was quick to answer all of my questions and concerns. 5 years ago I also had a positive experience at Lethbridge Toyota with another product advisor, Reid. Reid was also very open about all of the used vehicles pasts that we looked at. We did decided to buy from a different dealership at the time because there wasn't a right fit for our family at Toyota at that time. Reid however was very influential in my vehicle purchasing and had me bring my car seat into the dealership to ensure it would fit, correctly installed in the vehicle that I purchased. I cannot thank the team at Toyota enough for always being kind and knowledgeable. You truly feel like you're part of a little community when you shop there. Thank you Lethbridge Toyota!

LADIES BEWARE! I've…read morenever had a good experience with Lethbridge Toyota. My first experience with Lethbridge Toyota was not great - when I bought my car and winter tires - and I was told by the person who sold me my car that they would give me a "free oil change." When I booked my oil change online (Oct) I specifically mentioned the FREE oil change. I received a call back to confirm my oil change, and again, I made sure they knew I was told my oil change would be FREE. When I dropped my car off and gave them the keys, I brought up my FREE oil change again for the third time. Shocker, he saw no note of it in the system, but I watched him write it down. Guess what was not on my invoice. Suddenly everyone had amnesia and there was no mention of a discount. I was told to sit and wait for the manager. I could not wait any longer and decided to pay my invoice just so I could leave with my car. Literally seconds after my FULL payment was processed the manager walks out. He had in his hand a paper with handwritten notes that clearly say "refund $109.98" (see photo). I was told they would mail my refund cheque on Monday (see photo of transcript of audio recording). Over a month has passed and guess who hasn't received a cheque in the mail. If you are following along, that is the fourth time they have lied to me about this "free oil change." This trip to Toyota cost me almost $500, and when I got back in my car the check engine light was on, and the headlight I wanted to change was still there - giant hole and all (see photo). I marched right back in and asked why I just paid for an inspection only to have my engine light on and not dealt with, not to mention they changed the wrong headlight. They had my car for 8 hours, did a road test, yada yada ... And he had the nerve to tell me they would have to run another diagnostic. When I sarcastically said, "that sounds really hard," he said, and I quote, "It is! It takes about an hour to hook it up and run - drive the vehicle while it's on!" (See screenshot of audio transcript) First of all, hooking up the diagnostic can be done in the driver seat without removing anything. Secondly, they already charged me for a road test so that should have been done at the same time. Let's not look me in the eye and tell me driving is hard. Thirdly, they had my car for 8 hours and had plenty of time to figure out why the check engine light was on. Also, I believe they intentionally changed the wrong light because it costs $333 every time they remove the bumper, and instead this way they can charge me for it twice. Look at that picture and explain to me how they replaced the wrong one. They tried to gaslight me and tell me I refused that replacement, but it was literally one of the reasons I was there. For the record, I ONLY refused the replacement of the license plate lights because I don't want those. Ladies, watch out. We all know we need to record every second we are with mechanics because they take advantage of us, and Toyota has literally never told me the truth. Not ever. Not even a little bit.