"Mom- i don't feel good ." Unfortunately with 3 kids I hear this a lot and the latest was from my…read more13 year old son. He told me it felt like he had strep so I wanted to get him in for a strep culture right away since he's leaving for camp this next weekend. Unfortunately, our pediatrician was fully booked for the day so I looked for options for a pediatric immediate care. Admittedly I was a little worried about the negative reviews on Yelp, but figured how hard could a strep culture be. And it ended up being a positive experience. I booked the first appointment of the day online, which was for 10am. I hoped this would prevent us from sitting in a waiting room with a bunch of sick kids on a Monday morning. When we got there we were the only people there. Hurray! I filled out the paperwork on my phone (relatively easy) and then we were called back to see the nurse and then nurse practitioner. The nurse took his temp, vitals and strep test. 10 min later the NP walked in and pronounced him strep free! She said it looked like a cold and gave us some recommendations (rest, fluids, inhaler for his asthma, etc). The whole thing took about 30 min from when we first walked into the office. They are open until 10pm, but told me their Morton Grove office is open until midnight which is good to know since those sick scares often happen late at night.

I came in to get my ear checked out. After paying my copay and getting my vitals taken, I was sent…read moreback to the waiting room because they didn't have any rooms available. A staff member then called my name and said they were trying to clear the board and asked if I wanted to move my appointment to an online visit instead. She told me they'd still be able to look inside my ear virtually. I said I preferred to be seen in person and didn't mind waiting. She told me I was next in line but that the wait would be 30-45 minutes. Again, I said I was fine waiting. I didn't appreciate her attitude or find her particularly friendly. I also don't really understand how looking inside an ear virtually is supposed to be better than an in-person examination. I also only ended up waiting about 8 minutes Overall, the staff experience was just ok. I expected a little more professionalism and friendliness. The doctor I saw, however, was really good

I love this office. I have been going here for years. I have seen all the Dr's there- when you are…read morepregnant they have you meet with all the Dr's because you wont know who is on call when it's time to deliver. Dr. Giordano delivered my daughter. My regular OBGYN is Dr. Gleixner. Love him- he makes you feel 100% comfortable and he's hilarious. They have added two new Dr's. which I had the pleasure of meeting, not under the best circumstances as I suffered a miscarriage and they were the one's on call- both very sweet and took the time to make me feel calm and explain everything that was going on to me. Without a doubt I would recommend them again and again and again.

Dr. Paul Gleixner is no longer with this practice. He was my OB/GYN for over 20 years, and I was…read moretruly devastated to find out he was gone. Unfortunately, my experience trying to locate him was extremely frustrating. When I first called to schedule an appointment, I was told he was on vacation. Later, I was told they had no information about him. Then I was told he was on medical leave and they didn't know when he would return. Finally, I was told he wasn't coming back, but no one could explain why. Throughout these conversations, I repeatedly felt pressured to schedule with another physician in the practice. Eventually I agreed because I couldn't find Dr. Gleixner anywhere else. While I can't speak for the other physicians, this practice is not the same as it was when Dr. Gleixner was there. If anyone knows where Dr. Paul Gleixner is currently practicing, or whether he plans to return to practice, I would sincerely appreciate you sharing that information. He was an exceptional physician, and I know many long-time patients would like the opportunity to continue their care with him.

I've been coming to immediate care a few times throughout the years, and I'm really impressed with…read morehow easy and simple it is coming here and seeing someone. I most recently saw Dr. Lubna and she was fantastic.

went to the ER and was taken in quickly efficiently. after…read morexrays, the attending ER physician diagnosed the problem and sent us back home with necessary meds and followup. all in all, a really good experience.

My MCWHC doctor is at another location, so this review is for the mammography department…read more Making the appointment through the website was simple. I entered the days and times I was available, they selected one and asked me to confirm online or call to reschedule. Luckily it was fine. Check in was unremarkable. I was asked if I was seen by any of the offices in the past 12 months. I was, but they couldn't find a copy of my insurance card so I had to give it to them again. Not a big deal. Maria was the mammography tech who performed my procedure. She apologized for running behind, even though it was only by a few minutes. She was very sweet and chatty, attempting to put me at ease. The actual mammogram is never pleasant, but Maria constantly checked in to see if the pain was too much. She was very hands on, adjusting my body into the correct position for optimal readings. Again, not comfortable, but bearable for a few minutes. She did 3D and 2D scans, started the process to request copies of my old scans, and promised to forward the results to the radiologist then my regular doctor. She will also mail results to me in the self addressed envelope provided by the front desk. I can't say I am looking forward to doing this all over again next year, but at least I won't dread it as much. Pro-tips- wear a top easy to take off, no bulky necklaces, no deodorant (or be prepared to use a wipe to remove it), and bring your insurance card.

Newest revelation is that Midwest Center for Women's Healthcare is like going to a gas station…read more They are not affiliated, but rather, are all independent offices. If you call the corporate office number, if you can even find it, they can't help you because they are a different office. Midwest Center means nothing other than a common name, like going to a Shell gas station, one has nothing to do with another. Took me multiple requests, over a period of more than 3 years to get my medical records transferred to my new doctor, which were finally transferred as of this year, 2025. Good Lord. What a frickin joke. Please, please, don't waste your time there. See previous review by me if you want the full story. Sep 9, 2022Previous review After being a patient in this practice, long before it became MCWHC, like two decades long, my previous doctors retired, one after the other. Since the changes in doctors in this office, that for me began this year, it was a nightmare to get an appointment, no one seemed to know who was where and when. Had a procedure scheduled for March and received a call 3 days prior regarding the meds and was told that the procedure needed to be pre-paid, even though I have very good insurance. Was 'allowed' to make arrangements since I hadn't been notified and providing that I pay a portion up front. Subsequent billing to my insurance company was submitted with my name reading two different ways and insurance company processed the claims as two different people with two different deductibles. While in direct contact with the billing department, it took me 4 months to get it straight with the insurance company. All along, I continued to make monthly payments since I didn't originally know where the fault lay. Once I discovered it was the bill submissions that caused the errors and delay in payment, the claims were corrected by the insurance company. The very same day that I receive the corrected statement from insurance, I received a voice mail that I was being sent to collection. I returned the call and told them to do whatever they felt was necessary. Not one time did I receive an apology for the months of agony dealing with the insurance company that had to go through every single claim from every single provider this year to resolve the issue. The billing department of MCWHC further claimed that I had not made a payment since March when, in fact, I had paid over $800 while all of this was happening. After receiving nonsense responses from billing, telling me where to look on their website but in no way providing confirmation of my payments, I finally began sending emails directly to Dr. Clear to no avail. My emails have gone completely ignored. Last communication I had with her was that she was going to reach out to my oncology gyne for a consult and get back to me, that's right, oncology. Never heard another word. Maybe I am dying, I guess I won't know from Dr. Clear. The last email I sent to Dr. Clear, I made it clear that no response is a response. After reading all of the complaints here on Yelp, I could not agree more with the rudeness of the billing office and the office staff. They could care less about your health, they are all in for the money. I told Dr. Clear that it is unfortunate that she and others came into a practice that was built long and hard by others that they are destroying day by day. Very sad. Please go somewhere else as I am.

Pleasant, informative and caring staff with an ideal downtown location for Des Plaines residents…read more My experiences over the years make North Shore the go-to choice over other healthcare providers. I will return, as needed, and I highly recommend this location to others. Just check online or be ready for higher wait times most days during cold and flu season.

I absolutely LOVE this place. Everyone, nurses staff and doctors are so kind! I must say Dr Lisa is…read moremy favorite. She is as sweet and kind as she is gorgeous! She listens and takes her time with us. Thank GOD for this place and the people who work there. I LOVE you Dr Lisa more!

Changed insurance and needed a new doctor. I'm super meticulous when it comes to physicians. I…read morebelieve you really need to vibe well with a physician or they really won't be able to truly diagnose/heal you. I have a ton of family and family friends in medicine so there's always a plethora of knowledge around me; and different opinions. I went on my insurance website and took down bios for about 20 doctors. From there, I vetted them by specialty, location and reviews.I wanted someone personable, who I could relate to, and most importantly- someone smart who knew what they were talking about. I found everything and more in Dr. Daniel. Dr. Daniel is not only smart but she's fantastic at explaining the chemical processes going on in your body. She teaches for Swedish Covenant so she's well versed in all the common questions (that her residents have). She also believes firmly in the osteopathic approach to medicine. That pretty much means she believes in the "whole body" approach instead of just focusing on the body as separate organs. She has an open mind and believes with going with what works. Finally she is personable and encouraging. We talked about random stuff and she made me feel so comfortable. Making an appointment was simple and the office did not feel like a typical medical office. It's located at a former office/administrative building so there is a ton of marble and wall sconces. The staff is really nice as well. Dr. Daniel definitely has your back- and everything else as well.

She is a very caring Dr. She listens and tries to talk with you so you understand. She tries to…read moregive you the best care you can get.I have been her patient for 20 yrs.

my experience has been good for most visits , but sometimes some of the things i was not satisfied…read morewith - diagnosis - nurse always wants to come and take my blood. - i went there once for specifically getting a tetanus shot ( i injured myself) . i was made to wait for 3 hrs and the doctor started treating me for a condition that did not trouble me anymore. at the end of this I got a bill that read " consultation charges" . which was significant. All i needed was a tetanus shot !

She's amazing ! My primary doctor and I have no complains ! Though I don't like the nurse there !…read moreBut for doctor Nair no complains ! She's great and amazing In every way ! Helped with my asthma and helped me with references for other issues

Always takes time to listen. Fully discussed treatment options. Willing to work with other doctors…read more Office is efficient and polite. Very pleased with all the doctors in the practice

Refused to see me because I was sick. Hello? That's your job. There are Plenty of good doctors out…read morethere who care about patients. Don't need you. You give a bad name to the doctor who care.