1. Northshore Elite

0

Madisonville, LA

Cancel

Open app

Search

Northshore Elite

5.0 (1 review)
Closed • Closed

Northshore Elite Photos

You might also consider

Recommended Reviews - Northshore Elite

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Jiab H.
1
55
17

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Northshore Elite

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Urban Air Trampoline and Adventure Park

Urban Air Trampoline and Adventure Park

2.1(16 reviews)
7.0 mi

We had the best time celebrating my baby girls 2nd birthday here! While the booking process was…read morefairly easy, it wasn't necessarily the smoothest. Plus their system was hacked and I was emailed by some hackers claiming to be UA. Once we got there, everything was easy. We paid for a vip party so Just go upstairs and they'll have a person to help you out the entire party. Only downside was the only way up is with the stairs. No handicap accessibilities. We set up the room with a few things and went off to play. Every area is super cool and fun! The kids loved it. We came from New Orleans because none of the other trampoline parks had all the different amenities UA has. There was one complaint about the go carts. They weren't being very fair with the lines since they could only run so many cars at a time. So we'd get skipped over for the sake of allowing a certain amount of other people to go. At the end of the day, I definitely plan to go back. This was a really fun experience.

We had a birthday party at this location last night. The GM was grossly inept and mishandled what…read morewas a serious situation which ultimately ruined the party. One of the employees touched my daughter's neck inappropriately after she was already suited up in her harness. He made comments about how he could braid her hair and also spoke to the girls about the Nirvana song Rape Me. Completely inappropriate. He was also flashing his stomach at the children. When I spoke with the manager, she moved him to another area with primarily smaller children. My daughter and her friends could not enjoy the evening and I also was worried about everyone. The GM hid in the back instead of handling the situation. She didn't check on us or take responsible actions. She told me she was going to call the cops on me for using the F word when I asked her to do her job. She also sent the host of our party in to ask us to leave when the kids finally sat down to eat. The situation was GROSSLY mishandled and off putting. When we left I had to request for her to come to the front. I told her we would not be paying due to the fact that they did not really play due to all the drama. She started shouting "you will be paying" repeatedly. Then ignored me when I asked her how to settle the matter. She was unable to produce the DMM or Owners name. I would appreciate if an HR employee would get in touch with me. I fear that something worse may happen with this mismanagement and allowing these two employees to continue at this location.

Photos
Urban Air Trampoline and Adventure Park
Urban Air Trampoline and Adventure Park
Urban Air Trampoline and Adventure Park - Zip line

See all

Zip line

Northshore Elite - kids_activities - Updated October 2026

Loading...
Loading...
Loading...