The property manager that they have at the Pinnacle condominium in Cleveland has absolutely no…read moreexperience with building systems. Thus, they only rely on what contractors tell them. Obviously mostly bad decisions. Example. This past week the entire building had no heat for 60 hours. Always poor or no communication with residents. When they do communicate with you it is only half the truth.

This is a National company with headquarters out of state. Personal contact and/or that personal…read moreconcern is totally lacking. Phone calls are only sent to voicemail and human response is either slow or sometimes not at all. Their computer portal is also a pain in the a**

This is the hardest working women I've ever met in this business of Property Management…read more She takes every project on like it's her own. Keep up the great work!!

From the owner: Property Management at its best. Let us take care of your assets.read more

Great Experience! I…read morehad one lift chair removed. Texts were answered promptly. Scheduling was very easy. The chair was taken out quickly and safely. The quote was reasonable and fair. They were very friendly and professional. Thank you for awesome service! I definitely recommend them and I will use them again.

Very reasonable and friendly service to get my old furniture removed right on time when I needed…read morethem the most. Very professional and adjusting to the client's needs. Would highly recommend them.

My hb had an incredibly frustrating experience with this property company. Hired them to manage the…read moreproperty, and they took the money for an entire year .Despite numerous promises, there was zero profit, no results.It feels like they took advantage of the owner, collecting fees but providing absolutely no service in return. So regret ever trusting them and would strongly advise anyone to stay far away from this company. Avoid at all costs! DO YOUR FK JOB OR PAY BACK THE MONEY , WAYNE.

I usually don't leave reviews, but Allstar Property Management has gone above and beyond my…read moreexpectations. As an out-of-state investor, they even walked the home with me via livestream. They also found me fast placement, and I've been with them for two years now. As a tip, make sure you're using the right company name for your review. I had a little trouble differentiating them since Allstar Management and Allstar Property Management are both in the area. I've had problems with the other company, so I made sure to note that here.

Mice in the apartment!!!…read more My girlfriend lives in the Castle Building, and there's a serious problem with the radiator--it's off most of the time. She's contacted the manager multiple times by email, phone, and in person, but nothing has been done. The apartment is extremely cold, and I honestly wouldn't recommend living in this building. Wish I could give zero stars.

Ongoing water leaks and ceiling damage have gone unresolved for weeks, despite repeated requests…read more Safety concerns, including falling debris, were minimized by management. I've had to escalate to the city. I hope others avoid this experience.

Jehan was polite and curteous, good communication. He answered my questions and was flexible on…read moretime, walked me through the process.

CPM is the worst rental company I've endured (and I survived 444 park, if you know, you know)…read more They hire inexperienced maintenance workers and their communication is beyond poor. They have no clear channel of communication. I received texts and calls from various workers over the 3 years, it was never streamlined and hard to trust what is real from a scam. They left me without a lock on my door (inside the unit, but exposed to downstairs unit) for over a month, and allowed someone to move into the lower unit without letting me know/putting a lock on my door first. They randomly put a storm door on one day, gave a key to the basement unit, and didn't say anything to me about it. She informed me I could pay to copy hers. Mind you, the lower level tenant was not even given a key to this back door at move in, she copied mine. She was only given a front door key. So this made no sense. They are currently charging me $375 from my security deposit for window screens that never existed, plus a bunch of other bogus fees for routine turn over. If you proceed with renting a unit under them, please be meticulous in your property condition form. Get on your hands and knees and mark everything that is wrong with the unit (there's probably A LOT). I would also recommend keeping a running list of all maintenance requests, and communications from them. They are slimy and not to be trusted. Additionally, they waited until the morning of my move out to send me any instructions or information. I had already locked my keys inside, and turned off the gas and electric after not hearing from them for 2 weeks. When I sent an email that I did that, only an hour later did I receive an email saying "leave gas and electric on and return keys to leasing office to complete your move." It has been a terrible experience. They also just stopped returning emails regarding my security deposit. Please do yourself a favor and find another company to rent from. Home owners- you'd probably be better off with another company as well. They are doing a disservice to you as well.

I rented from them in pittsburgh and they're awful. They 'renovate' apartments that might look good…read moreon the surface, but are done really poorly. apartment was not cleaned whatsoever when I moved in. they will try to take your security deposit for regular wear and tear, you're likely to not get anything back at all unless you fight for it. dishonest people, please go elsewhere.

After moving out, they charged us hundreds for nonfunctional appliances. The appliances weren't…read morefunctional when we moved in. We put in several work orders and things were never fixed. Now they're charging us 1600. Worst renting experience so far