Exceptional care, great communication with staff, felt so comfortable knowing my daughter was…read moregetting the help she needed and she has made incredible progress!

Newport Academy, MN IS A SCAM…read more PLEASE read this to the end ESPECIALLY if your child has special needs! I contacted NA Minnesota because my 16-year-old child on the autism spectrum was struggling with severe depression. My child, who NEVER wants to be away from me (a single mom due to my husband dying), agreed to get help at a residential facility. I was VERY clear that J had autism from the moment I spoke to anyone. I repeated this again and again because he needed intense care where individuals were properly trained to assist my child on the spectrum. I was told although I was making a difficulty decision, it was a good and right one for J. I was interviewed. J was interviewed. My child was accepted. I was told children typically stay from 6-8 weeks and the amount of $4000+ was what I would owe. NA MN graciously offered to help getting my child there by paying the expense of the flights for us to get to Minneapolis and for me to return home. I paid to rent a car from Minneapolis, MN to drive to St. Cloud. During the first meeting I had with the woman who was to be his individual therapist told me she did not have the training to work with children with autism and wouldn't be able to help. I was SHOCKED. The ONLY person who consistently communicated with me was the woman who was the family therapist. At 19 days I was notified my insurance would no longer pay. I was told a meeting with the insurance agency to advocate for a longer stay to assist J was being held the next day. On J's 20th day I was informed insurance would no longer pay and I had to get my child THE NEXT DAY. My brother and I took off work and drove the 20+ hours there and back to get my child. Upon entering the facility, my child was with two staff members who I never meet and seemed to simply have the roles of escort. There was NO ONE who had worked with my child there to assist with the transition of leaving. J was sobbing. My child wanted to stay because my child knew more help was needed. It was HEARTBREAKING. It gets even better though. I received a bill with the amount quoted for the 6-8 week stay. THIS is when I was told the amount owed was for ANY amount of time present there. NO adjustment was made due to the fact my child was only there 20 days. I received no follow-up reports from anyone who worked with my child. No academic, therapeutic or behavioral reports were ever sent to me. I have NO idea what my child learned. I was given no information as to the activities or academics in which my child was involved. I had to rely solely on what my child told me which was very limited due to memory challenges but included this information, "I was the only one in my house that wasn't there because I got in trouble." Six months later, I am being told I owe MORE than the amount that was reflected on the bill I received each month. According to this bill I have been overcharged. This experience offered NOTHING for my child and has (and is) causing me distress financially and emotionally. Again, NEWPORT ACADEMY MN IS A SCAM!

I have had two therapists here and both of them were perfect matches, one i had from 15 -17 and the…read moreother from 17 - 19 aka now and it was perfect for my mental growth, my past therapist was leaving and she looked through everyone and found me a perfect match for growth. I have never felt so supported by anyone and i feel pushed to be better on a daily basis. i recommended the village to a few people and they love it, it's a great place for parents too, the staff is so friendly and there's a play area for the kids. i personally love the village.

Do not go here unless you want to lose your child! Especially seeing Sam Schofield! They encourage…read moreyour child that it's ok to "love" your family from a distance if you don't get along and that you never have to see them if it causes you "trauma" and it doesn't mean you don't love them. They encourage this when the child says that the parent doesn't understand them, do as they desire or anything else. They also encourage to contact them vs a parent when something happens, goes wrong, or what the child struggles with. This is total separation of the parent/child relationship, not guidance! Beware!!! It's more like brainwashing than anything.

I don't know about anyone else, but I have had the best of luck with the services I've received…read morefrom Nystroms...with the program I'm in (Cadi waiver, etc), I have an ARHMS nurse, a separate worker, and my therapist. Im just shy of 55, and after many years(& many therapist), I have one that rates in my top 3(out of a couple dozen, that's pretty good). Nathan Anderson is relatable, easy to talk to, and doesn't talk down to me. I leave feeling better. :-) Sometimes, you really have to search to find decent help, keep looking...I really did luck out.

Dr. Zurya Anjum sent me to St. Cloud Hospital because SHE felt I wasn't safe, even though I made it…read moreclear that I was okay and I was just hoping she could help find me medication to help me with my problems. It was literally my first appointment, I felt so humiliated and misunderstood when she didn't give me an option to say "no" to being escorted to the mental hospital. If I wanted to find a psychiatrist at St. Cloud hospital, I could have just went there instead of at Nystrom. She lacks any understanding in her patients, or any empathy on what they're going through. I DO NOT recommend her.