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    NorthPoint Counseling

    5.0 (1 review)
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    2 years ago

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    Newport Academy

    Newport Academy

    (11 reviews)

    Exceptional care, great communication with staff, felt so comfortable knowing my daughter was…read moregetting the help she needed and she has made incredible progress!

    Newport Academy, MN IS A SCAM…read more PLEASE read this to the end ESPECIALLY if your child has special needs! I contacted NA Minnesota because my 16-year-old child on the autism spectrum was struggling with severe depression. My child, who NEVER wants to be away from me (a single mom due to my husband dying), agreed to get help at a residential facility. I was VERY clear that J had autism from the moment I spoke to anyone. I repeated this again and again because he needed intense care where individuals were properly trained to assist my child on the spectrum. I was told although I was making a difficulty decision, it was a good and right one for J. I was interviewed. J was interviewed. My child was accepted. I was told children typically stay from 6-8 weeks and the amount of $4000+ was what I would owe. NA MN graciously offered to help getting my child there by paying the expense of the flights for us to get to Minneapolis and for me to return home. I paid to rent a car from Minneapolis, MN to drive to St. Cloud. During the first meeting I had with the woman who was to be his individual therapist told me she did not have the training to work with children with autism and wouldn't be able to help. I was SHOCKED. The ONLY person who consistently communicated with me was the woman who was the family therapist. At 19 days I was notified my insurance would no longer pay. I was told a meeting with the insurance agency to advocate for a longer stay to assist J was being held the next day. On J's 20th day I was informed insurance would no longer pay and I had to get my child THE NEXT DAY. My brother and I took off work and drove the 20+ hours there and back to get my child. Upon entering the facility, my child was with two staff members who I never meet and seemed to simply have the roles of escort. There was NO ONE who had worked with my child there to assist with the transition of leaving. J was sobbing. My child wanted to stay because my child knew more help was needed. It was HEARTBREAKING. It gets even better though. I received a bill with the amount quoted for the 6-8 week stay. THIS is when I was told the amount owed was for ANY amount of time present there. NO adjustment was made due to the fact my child was only there 20 days. I received no follow-up reports from anyone who worked with my child. No academic, therapeutic or behavioral reports were ever sent to me. I have NO idea what my child learned. I was given no information as to the activities or academics in which my child was involved. I had to rely solely on what my child told me which was very limited due to memory challenges but included this information, "I was the only one in my house that wasn't there because I got in trouble." Six months later, I am being told I owe MORE than the amount that was reflected on the bill I received each month. According to this bill I have been overcharged. This experience offered NOTHING for my child and has (and is) causing me distress financially and emotionally. Again, NEWPORT ACADEMY MN IS A SCAM!

    NorthPoint Counseling - c_and_mh - Updated May 2026

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