Clean complex and accommodating staff! The complex is one of the best in the areas! It's quiet,…read moresafe, and accessible. The leasing staff members are friendly & they approach issues with compassion. Maintenance requests are also handled in a timely manner ( you are sent emails and text before anyone enters your home). I lived here for a while & still have no complaints. Any issue that I've had has been small and rectified within 48 hours. Pedro,Kamae( may have spelt her name wrong), and the newest young lady that they added are great!

1 Star - Unsafe, Unprofessional, and Negligent Management…read more My experience at The Reid Apartments has been nothing short of appalling, and it is entirely due to gross mismanagement. Under Tiffany Mason's leadership, this property operates with a complete lack of professionalism, accountability, and basic human decency. Phone calls to the leasing office routinely go unanswered. Requests for documentation are ignored. Simple resident needs--such as retrieving mail--are escalated unnecessarily and irresponsibly, including involving law enforcement. The stress caused by this pattern of behavior became so severe that it resulted in a medical emergency requiring ambulance transport and hospital care. No resident should ever be pushed to that point by the very people tasked with managing their home. Beyond management issues, the property itself is poorly maintained. Trash is frequently left sitting around the building, creating unsanitary and unacceptable conditions. Instead of addressing these visible problems, management appears far more focused on intimidation tactics and avoidance than on actually doing their jobs. This is not just bad customer service--this is negligence. Leadership at this property has failed its residents, and the lack of oversight from ownership is glaring. I strongly caution anyone considering living here: think twice. A home should be a place of safety and stability, not stress, fear, and chaos.

I recently toured here with Nathan. I was late because I got lost and had to park in the shopping…read moreplaza to turn on my GPS. He was in the office alone and there were people in and out making payments since it was the first of the month. He was very Professional and Patience. We were able to do the tour, he took the time to explain everything and answer all of my questions and gave me his card to call him if I had any questions, He also told me how to go online to start the application process, which I did immediately. I was really impressed with the management team. The neighborhood is nice and peaceful and it looks like the maintenace team does a good job keeping the grounds and the pool clean. My yorkie and I are in the process of moving back from Central Georgia and since I work from home, I need a peaceful and claim place. This looks like the place for us. I can't wait to move in

Almost two years in, and nothing has changed: we still couldn't be happier to call Providence home…read more Here we feel safe, welcome and relaxed, and it's always a pleasure to come back to our little nest after a day's work. Tina, Kayla and Jasmine from the administrative team, and George and Jamal, from maintenance are top-notch, super friendly and easy to deal with. We love the complex's atmosphere, the lovely layout, and how peaceful it is, day and night. Bonus: I always look forward to the fun social events they promote at the holidays! :) I highly recommend it!

Avana City North has been ongoing renovations which is great for the community, its a great place…read moreto live and best part is you get to the freeway in 3p seconds.

Day 1 of moving in, Willie was very rude throughout the entire process. The elevators in this…read morecomplex are constantly broken, and residents receive emails almost daily stating that maintenance needs to enter their apartments. It happens so often, they might as well help pay the rent. Moving in and moving out is extremely difficult. Furniture delivery trucks and U-Hauls cannot enter the parking deck, so when the elevators are broken, you are forced to carry everything up and down multiple flights of stairs. That is a lot to deal with during an already stressful move. This has been the worst apartment complex experience I have ever had. Ms. J, the former office manager, was amazing and truly did what she could before she left. Unfortunately, this property is not luxury living at all. Save yourself the time and frustration.

I recently took a tour of the facilities with Tia. She was…read morean amazing and knowledgeable guide. Love what I saw thus far. I'm looking forward to being a future resident

The gate has been broken since the new owners have taken over. Horrible experience. Can't have…read moreguests over or packages delivered.

avana Twenty 9 is a very apartment complex. The manager Nolan and his assistant Tina are so helpful…read moreand wonderful to talk with Charles and Flynn -the maintenance team.- are so helpful and right on the spot when you need something fixed nice and personable as well

Excellent maintenance staff. Knowledgeable and friendly. Timely response to the few problems I've…read morehad

Hello 1133 on the square! I do hair for TV and film and I…read morewanted Kaya's bosses/ management team and corporate to hear how lucky they are to have this Angel on their team! Within minutes I wanted to move there and that's only because she made me feel at home the second she started talking to me. I just want everyone to be aware of how sweet, very professional, and so down to earth Kaya is. She made me feel like she cared about everything I was requesting and responded with such knowledge, confidence, and grace. I have spoken to and experienced many people while apartment hunting and just in life and you do not meet a woman like her. She is a rare gem and she definitely needs to be rewarded and praised for her kind hard working heart. What I would give to work with a woman like her every day! Thank you so much for everything Kaya! You definitely made my last few months!

Great community with fantastic, responsive management.read more

I am living since last 3 years and i have never seen such a bad management. Nobody receives the…read morecall to fix issues. no security, no swimming pool, says gated community but entrance gate is always open for outsiders. they never take complaints seriously..but still need money on time. technicians here are good for nothing they come for fix and break other things. i will end my lease here this December. please do not come here.

I have lived here for two years and am only not renewing because I want to be closer to work. We…read morelove our apartment and even thought it was flooded over the winter, the management did their best to fix it as quickly as possible and we were well compensated for the damages. Kevin and Jimmy in the office are fantastic and always willing to do anything they can. They have both gone above and beyond multiple times which is very appreciated! The neighborhood is fine, not many places to walk to but everything is less than a 10 minute drive away (whole foods, restaurants, walmart, etc.). Apartment is well renovated and a very reasonable price for the area and quality of the apartment. Would 100% recommend!

As an Emory undergraduate student, Point on Scott balances both amenities and location (8min North…read moreDekalb shuttle). Amongst the management team, Rai Brown, should be your go to leasing agent. She single handedly coordinated a move in with myself and 2 other roommates in China. There were several issues with moving in surrounding guarantor forms and proof of income, but Rai went above and beyond to communicate with corporate to finalize a proper move in. notable perks: - whole foods delivery to door - 24/7 gym - parcelpending - multiple elevators If you can't get Rai Brown, your next best bet is the manager, Patrick. It is an understatement to say that the few management employees handle both leasing inquiries and current resident situations. Keep that in mind and if reaching out virtually: optimal calling hours or emailing is after opening at 9am EST!

The good: the apartment itself, the maintenance staff is prompt once a work order is placed…read more The bad: The front office seems bothered by every question or request. They have an attitude with everything. They recently put a $50 charge on my account for not having renters insurance (I've had the policy active and paid with USAA since moving in). I've now called five times to get them to remove this charge so I can pay this month's rent. The online portal will not allow you to pay a custom amount. Now the charge is off, but with a $130 late charge. The package situation is dumb. I have a wedding coming up, so clearly expensive and important packages will be coming to me. The front office accepts the packages from the carrier, puts them in the back of the office and when you try to get them from the front office staff, they can't find them. I have literally visited the office six times to receive two packages. They also will not allow you back there to look yourself. They never answer the phone. This is annoying, because when you walk down to the office there is usually someone sitting in the office to greet you. Even if you have a tour of a future resident, have one staff member stay in the office to answer the phones. Even if you leave a message I never get a call back. I have called on at least five occasions and received one call back. There was even a time when a resident near me had packages outside their door piling up over a couple weeks. A neighbor stopped me in the hall and we were both concerned. The resident clearly lived alone and we were concerned if the person might not be alright inside. I go down to the office to speak to the staff who visibly looked annoyed I was bothering her. She told me the resident would retrieve the packages eventually and not to worry about it. I said, "Can you please do a wellness check to make sure the person is not dead inside?" She again acted annoyed. I threw my hands up and left. The amenities are consistently broken and under repair. For a complex that talks of luxury, this is far from it. Live somewhere else.

Just wanted to say that I have called North High Ridge Apartments home for... well, let's just…read morekeep it at several years. The location is the perfect for jumping on your bike and riding either around town or to Stone Mt. and back (35 miles via the path)... or running! It surely can't hurt to be a stones throw away from Manuel's Tavern and the Righteous Room... The management is the real reason I've stayed so long -They're great! The apartments range in price and conditioning (the most recently reconditioned ones go for more). Although, my place was pretty much a tree fort minus the tree, I could have made it more swank I suppose... that just isn't in me. Each apartment has a porch/balcony which is huge in my book! This time of year, nuthin' beats a "colbeer" and a heated game of dominoes on the 'ol porch.

I lived in the large one bedroom for 2+ years and sadly had to move back to my home state. The…read moremanagement team is great, we never had any issues ever. These apartments are true gems!